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PayUMoney
PayUMoney
Customer satisfaction rating: 56%
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2585
COMPLAINTS
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PayUMoney Customer Care

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Address
7th Floor, Pearl Tower, Plot No 51 Institutional Area, Sector 32
Gurgaon
Gurgaon District
Haryana
India - 122002

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Submit a Complaint
Customer satisfaction rating
56%
Complaints
2585
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349
Resolved
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PayUMoney Complaints & Reviews

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Pls let me know in which account rajkart digital network Pvt Ltd has transferred rs.414/- on 3.5.21, in ref to payment Id[protected]? I have not received any amount till date, ref order Id[protected] of Rajkart
May 14, 2021

Complaint Status

PayUMoney customer support has been notified about the posted complaint.
Hi,

We would like to inform you that the refund has been processed against the Payment ID:[protected] on[protected] and the same will get credited into the source account within 5 to 7 working days (Excluding Saturday, Sunday, and bank holiday) from the date of refund.

Kindly contact the customer support team of the card/account issuing bank, in case the amount is not credited to the account within the mentioned time

Regards,
Team PayU
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    I want to submit Complaint Positive Review Neutral Comment
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    Hello PayUMoney Team

    I'm Aman Rawat and I was paid ₹600 through PayUMoney payment getaway to Power Bank website....
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    I am Bhawna Dwivedi, I placed a order on power banc app but order not create, so that I request you to refund money back in to account.
    Transaction ID -T2105081639059325635330
    My upi,[protected]@ybl
    Number-- [protected]
    Phone pe payment.
    Power Banc I'd -+ 3716228
    I pay merchant but order not create request you for refund, merchant do fraudulent activities
    May 15, 2021

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    PayUMoney customer support has been notified about the posted complaint.
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      I want to submit Complaint Positive Review Neutral Comment
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      Dear sir/mam
      I invested in power bank app through your plateform..but they ran away and fraud with me .there is the...
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      Dear PAYU team
      I am your repetitive customer. I had added money in the Travel app application but the travel app didn't withdraw me, refund my money.
      I had made payment of 4650rupees in travel app but I lost my money, travel app fraud with me 😭 please refund my amount.

      Thank you.
      Fraud by travel app, please refund my amount.
      May 15, 2021

      Complaint Status

      PayUMoney customer support has been notified about the posted complaint.
      May 14, 2021
      Updated by Prashant6392
      I'd number or membership number of travel app is [protected]
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        I recharged rupees 1200 on Power bank app through Payu Payment Gateway... They claimed to give profit but neither the profit nor my invested money came back. Please help
        Bank ref id:[protected]
        T2105081655207187755838
        Power Bank App Fraud
        May 15, 2021

        Complaint Status

        PayUMoney customer support has been notified about the posted complaint.
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          I want to submit Complaint Positive Review Neutral Comment
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          Dear Sir,

          I recharged 15000/- to payumoney on 12th of April 2021a

          It was not showing the account...
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          Dear sir
          Power Bank refund money
          Power Bank
          May 14, 2021

          Complaint Status

          PayUMoney customer support has been notified about the posted complaint.
          May 14, 2021
          Updated by nirvinaykumar
          Dear Sir
          Power Bank money refund

          Hi,

          We deeply regret the inconvenience. Please note that this is a successful transaction via Payment Id - [protected] at our end, the amount for the same has been remitted to the merchant.

          PayU is a payment aggregator that helps merchants and customers to do online transactions. It is a merchant who delivers the services and gives a refund/replacement as per their policy in case of any issues.

          We request you to contact your card/account issuing bank and raise a chargeback/dispute for your transaction.

          We appreciate your understanding in this matter.

          Regards,
          Team PayU
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            It has been around more than a week, There is a total payment of ₹23535 which payu has to deposit in my bank but I don't...
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            Dear payu team
            I have invested 1200 rs in powerbank on may 5 through pay u but now i realised that it was a scam.Kindly refund my money.
            Powerbank scam
            Powerbank scam
            Powerbank scam
            Powerbank scam
            May 14, 2021

            Complaint Status

            PayUMoney customer support has been notified about the posted complaint.
            Hi,

            We deeply regret the inconvenience. PayU is a payment aggregator that helps merchants and customers to do online transactions. It is a merchant who delivers the services and gives a refund/replacement as per their policy in case of any issues.

            We request you to contact your card/account issuing bank and raise a chargeback/dispute for your transaction.

            We appreciate your understanding in this matter.

            Regards,
            Team PayU
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              I want to submit Complaint Positive Review Neutral Comment
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              I have made payment of 6000 to power bank 7 days before..they were promissing some cash back, , application and withdrawal...
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              Dear PayU Team,
              I am your repetitive customer, Usually I am used to make payment through PAYU. but last week, I was...
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              Powerbank scam i have done four transactions
              4/5/2021 payment id :[protected]. amount 6000
              2/5/2021 payment id:[protected]. amount 1194
              24/4/2021 payment id:[protected] amount 3000
              24/4/2021 payment id:[protected] amount 600
              Request for refund
              PowerBank scam using payu
              PowerBank scam using payu
              PowerBank scam using payu
              May 13, 2021

              Complaint Status

              PayUMoney customer support has been notified about the posted complaint.
              Hi,

              We deeply regret the inconvenience. PayU is a payment aggregator that helps merchants and customers to do online transactions. It is a merchant who delivers the services and gives a refund/replacement as per their policy in case of any issues. We request you to contact your card/account issuing bank and raise a chargeback/dispute for your transaction.

              We appreciate your understanding in this matter.

              Regards,
              Team PayU
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                I made a payment through here. But they cheated that
                Scam
                May 13, 2021

                Complaint Status

                PayUMoney customer support has been notified about the posted complaint.
                Hi,

                We deeply regret the inconvenience. Please note that this is a successful transaction via PayU Id - [protected] at our end, the amount for the same has been remitted to the merchant.

                PayU is a payment aggregator that helps merchants and customers to do online transactions. It is a merchant who delivers the services and gives a refund/replacement as per their policy in case of any issues. We request you to contact your card/account issuing bank and raise a chargeback/dispute for your transaction. We appreciate your understanding in this matter.

                Regards,
                Team PayU
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                  I want to submit Complaint Positive Review Neutral Comment
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                  Dear Sir/ Madam,
                  I had made two payments vide ref. no. [protected] and [protected] on 12.05.2021 for ₹600 each for a total of ₹1200. The merchant committed a fraud. Please take the necessary actions and arrange a refund immediately.
                  My email id :- [protected]@gmail.com
                  May 13, 2021

                  Complaint Status

                  PayUMoney customer support has been notified about the posted complaint.
                  Hi Hritik,

                  We are unable to trace any transaction with the provided details. Please share the below details with us via https://help.payu.in/ and we shall assist you further.

                  • PayU, Merchant and Bank reference number.
                  • Scan copy of bank statement indicating the debit for the required transaction.
                  • Transaction date along with the amount.
                  • Email id or phone number used for processing the transaction.
                  • First 6 and last 4 digits of your card.
                  • UPI / VPA if any used

                  Regards,
                  Team PayU
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                    I have done online payment to powerbank company through payu.
                    But powerbank company and payu have done a big scam to me .
                    They have fraud my complete money I am helpless . I trusted payu alot but its cheated very badly to me.
                    Payu please help
                    Complete capital loss
                    Complete capital loss
                    May 13, 2021

                    Complaint Status

                    PayUMoney customer support has been notified about the posted complaint.
                    Hi,

                    We deeply regret the inconvenience. PayU is a payment aggregator that helps merchants and customers to do online transactions. It is a merchant who delivers the services and gives a refund/replacement as per their policy in case of any issues. We request you to contact your card/account issuing bank and raise a chargeback/dispute for your transaction.

                    We appreciate your understanding in this matter.

                    Regards,
                    Team PayU
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                      By using your site i have made transaction on powerbank and now we know powerbank app make big scammed i request you to kindly refund my amount

                      My transaction ID
                      [protected]
                      I complaint about my transaction using your site
                      May 13, 2021

                      Complaint Status

                      PayUMoney customer support has been notified about the posted complaint.
                      May 13, 2021
                      Updated by [email protected]@
                      I am make payment using pay u money on powerbank but now powerbank make big scammed so kindly refund my amount

                      Hi,

                      We deeply regret the inconvenience. Please note that this is a successful transaction via Payment Id - [protected] at our end, the amount for the same has been remitted to the merchant.

                      PayU is a payment aggregator that helps merchants and customers to do online transactions. It is a merchant who delivers the services and gives a refund/replacement as per their policy in case of any issues.

                      We request you to contact your card/account issuing bank and raise a chargeback/dispute for your transaction.

                      We appreciate your understanding in this matter.

                      Regards,
                      Team PayU
                      Hi,

                      We deeply regret the inconvenience. PayU is a payment aggregator that helps merchants and customers to do online transactions. It is a merchant who delivers the services and gives a refund/replacement as per their policy in case of any issues.

                      We request you to contact your card/account issuing bank and raise a chargeback/dispute for your transaction.

                      We appreciate your understanding in this matter.

                      Regards,
                      Team PayU
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                        I made a payment using payu . But the merchant was a fraud so i need refund
                        Need a solution
                        May 13, 2021

                        Complaint Status

                        PayUMoney customer support has been notified about the posted complaint.
                        Hi Aputtan,

                        We deeply regret the inconvenience. PayU is a payment aggregator that helps merchants and customers to do online transactions. It is a merchant who delivers the services and gives a refund/replacement as per their policy in case of any issues. We request you to contact your card/account issuing bank and raise a chargeback/dispute for your transaction.

                        We appreciate your understanding in this matter.

                        Regards,
                        Team PayU
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                          I have transfer money rs 9000 from google pay to payumoney having upi transaction id[protected] and google transaction id CICAgODEhbzuHA which is fraud so kindly resiter my complaint to revert my amount.
                          May 13, 2021

                          Complaint Status

                          PayUMoney customer support has been notified about the posted complaint.
                          Photo of fraud transaction attached

                          Hi,

                          We deeply regret the inconvenience. Please note that this is a successful transaction via Payment Id - [protected] at our end, the amount for the same has been remitted to the merchant.

                          PayU is a payment aggregator that helps merchants and customers to do online transactions. It is a merchant who delivers the services and gives a refund/replacement as per their policy in case of any issues.

                          We request you to contact your card/account issuing bank and raise a chargeback/dispute for your transaction.

                          We appreciate your understanding in this matter.

                          Regards,
                          Team PayU
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                            UPi Transaction Id[protected]
                            Fraudulent transaction in Power bank app
                            May 13, 2021

                            Complaint Status

                            PayUMoney customer support has been notified about the posted complaint.
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