PayUMoney Complaints & Reviews

My payu merchant id 6817255
On 02/09/2023 i received 2500 money through the payu payment gateway. But they put these amounts on hold. So i try to reach customer care but no response.
As per the payu request I have submitted all the required documents.Deed, Pan etc.
There is no any customer care number for us to contact. Why you don't have any customer care number.???
If we don't receive our settlement money soon...

MID: 8764033
Tickit ID: EM[protected]
Tickit ID: DM[protected]
Tickit ID: AB[protected]
Tickit ID: GQ[protected]
Tickit ID: CS[protected]

PAYU SETTLEMENT ON HOLD EVEN AFTER 210 DAYS.
As per payu terms, full and final settlement will be done after 210days in case of HOLD SETTLEMENTS. Now 210 Days are OVER still they ignoring my tweets and tickits They try to steal our money by PUTTING ON...

MID: 8764033
Tickit ID: EM[protected]
I am small shopkeeper having small shop. My payu settlement is on HOLD from 06 FEB 2023 and as per payu norms, if i am unable to submit documents, i have to wait for 210 days and then payu will refund my money but now 210days are over but still not get any refund. i have raised tickit so many times and tweeted on tweeter but no action taken from their side. I think it was a big SCAM done...

MID: 8764033
Tickit ID: EM[protected]
🛑SCAM ALERT🛑
Payu Settlement is on HOLD even after 210 days. They told me to wait 210 days [via tickit no NP[protected]] then they will settle my money but no response after 210 days. I have already raised so many tickits.

I am going file a legal case against this scam and i have enough information for inform all these to ED CBI and NIA. This company is doing...

Otp not received
I returned something from Adidas and they generated a link for refund process. The link is for Payu and as I follow the instructions, they say I will get an otp but I haven't received an otp at all. I saw the same problem in another complaint and Payu gave a template response to submit the concern. I followed that and guess what even that doesn't work or have the options to submit the issue. Government should ban such...

My name is nagar my account since February month 2023 before the month automatic transaction repeat this is not done by me refund my deduction money back 98538 rupees...

MID: 8676917
Tickit ID: YY[protected]
Tickit ID: AB[protected]
Tickit ID: UN[protected]
Tickit ID: WP[protected]

PAYU SETTLEMENT ON HOLD EVEN AFTER 210 DAYS.
As per payu terms, full and final settlement will be done after 210days in case of HOLD SETTLEMENTS. Now 210 Days are OVER still they ignoring my tweets and tickits They try to steal our money by PUTTING ON HOLD. I am here to complain about...

MID: 8676917
Tickit ID: YY[protected]
Tickit ID: UN[protected]
Tickit ID: AB[protected]
Tickit ID: WP[protected]

PAYU SETTLEMENT ON HOLD EVEN AFTER 210 DAYS.
As per payu norms, full and final settlement will be done after 210days in case of HOLD SETTLEMENTS. Now 210 Days are OVER still they ignoring my tweets and tickits They try to steal our money by PUTTING ON HOLD. I am here to complain about...

MID: 8618276
Tickit ID: EW[protected]
I am small shopkeeper having small shop. My payu settlement is on HOLD from 22 Nov 2022 and as per payu norms, if i am unable to submit documents, i have to wait for 210 days and then payu will refund my money but now 250 days are over but still not get any refund. i have raised tickit so many times and tweeted on tweeter but no action taken from their side. I think it was a big SCAM done...

MID: 8618276
Tickit ID: EW[protected]
I am small shopkeeper having small shop. My payu settlement is on HOLD from 22 Nov 2022 and as per payu norms, if i am unable to submit documents, i have to wait for 210 days and then payu will refund my money but now 250 days are over but still not get any refund. i have raised tickit so many times and tweeted on tweeter but no action taken from their side. I think it was a big SCAM done...

I booked 2 foreign tickets for Agra Fort on[protected] but the amount was deducted from my Paytm Banks UPI Ref no.[protected] but not received any ticket. received an email for the payment failure. I have not received my refund back yet....

Yesterday (05 August, 2023) I submitted my college fees through Payu at 12:00 PM. The payment was deducted instantly but not received in my college account.

I paid it through UPI option, and I generated QR code and then scan and pay it. The amount is Rs.12, 000. I paid through Gpay option.

UPI Transaction ID[protected]
Google Transaction ID - CICAgNC6Ik-vcw

From; [protected]@okaxisbr...

I will payment send some comapy refunded amount right not refund my amount not any reply very big fraud plz action required in this type of company and hold all paymnet i will send full dittels with attechamnet [protected] arun
payumoney site par ye no dalana [protected] big fraud hua plz cyber se bhi kosis kar raha hu mujhe refund karwa do ya unka account hold kar do...

I placed an order of shoes on the website called crocssale.in and i paid the amount to payumoney, now i cannot track the order, it is most likely a fraudulent website i took screenshot of order placed and payment
I need my money back and it’d be good if the website is taken down...

My payu merchant id 8710132
On 9/08/2020 i received 1500 money through the payu payment gateway. But they put these amounts on hold. So i try to reach customer care but no response to date. But i got one reply "your account on hold"
Why im wait for these days it's our hard earn money and also paying all gst and things. Why you refusing to deposit our money to the bank account. It's looks like a fraud thing.
I request...

Hello sir my name is Mohammed sajeed
And I make a payment for pan & adhar card link and my payment was credited by debit card and then page showing me cm90004-duplicate records and now I want my money back...

I had ordered items from veda connection website and paid via payumoney in the merchant name INANNA HERBALS. company contact no. is switched off and no reply to mail.

How payumoney ensures the merchant is not fraud to protect the customer.

my order is 3 days old.

email id : raghucr.[protected]@gmail.com...

Order cancel kr do aur refund kr do money ko bhi...

I pay rental payment by witth citi bank credit card for freecharge on 14-july-23 12688.80/-. payment process show but payment failed. and this app show initiated refund. but my credit card balance debit but after refund not show in credit card. transaction reference No- OCRWR[protected]...

Our Merchant ID is 4793973

We had accepted a card from a client and the same was through payu link in March 23

The company sent that the amount has been settled and provided the UTR number but since we did not receive and due to repeated calls and emails, we were told that the amount has been on hold for want of KYC.

Surprisingly, we had provided the same an year ago too and there was no communication...