[Resolved] Payumoney — payu shows transaction completed but form status not confirmed
PrPrashant5233 on Dec 10, 2018
Client name :payumoney
Request to refund the amount asap.
Transiction date:-09 dec 18, 02:19 pm
Merchant name-national institute of technology kurukshetra
Merchant order id-nitk186588
My name - prashant kumar
Email - prashant. Arora521@gmail.com
First your website shows its failed and money got debited from my bank account but after 45 min its shows its completed successfully so i go back to nitkkr website to check that its confirmed or not but application form again ask me to pay, its not confirmed yet please either confirmed it by contacting nitkkr or refund my so that i can complete my form within deadlines
Complaint marked as Resolved Dec 10, 2018
its resolved by NITKKR
[Dec 10, 2018] PayUMoney customer support has been notified about the posted complaint.
Verified SupportPayUMoney Customer Care's response, Dec 10, 2018
Please note that this is a successful TXN via PayUmoney Payment Id[protected] at our end, the amount for the same has been remitted to the merchant.
For any concern regarding, delivery of the product/Payment receipt/Account Details/Cancellation/Refund, you are requested to contact the merchant directly with Merchant Order Id - NITK186588 in order to get the status at their end.
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