I have tried to book 4 online tickets for Tajmahal with Mausoleum, agra from the UPI option (phone pay)
I opened the website and made payment of Rs. 980 using my upi id.
I approved the payment from BHIM app.
Amount is deducted from the bank account but tickets were not genereted and payment page showed that payment failed.
I request you to pls look into the matter and refund my amount.
Please find attached screenshots
Transaction date and time is- 1/10/2022 10:44 AM
Transaction id shown by BHIM app is T2210011045078032251590
Collection id - ICI2e23ba77dbe04c149ca542a35aade5e8
UTR[protected]
Paid to - Archeology survey of india
Website - https://asi.payumoney.com
Mobile number (Used while booking) - [protected]
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I made a payment of Rs 490 using my debit card.
Card holder name Aasif Fayaz
Amount deducted but not refunded yet.So please solve it as soon as possible to refund my balance
Website asi.payumoney.com
Mobile number [protected] used while booking the tickets