PayUMoney Complaints & Reviews

Dear sir,
My name natesh Gupta I am a regional guide working in south india. Last week I was in hampi with seven italian clients. I tried to get a e ticket for hampi group of monuments one day before I tried twice for 5 tickets at first 2750/- diducted from my account and tickets were not generated but I tried second time and again amout 2750/- diducted and I got code for downloading ticket. I tried several times but could not download and final I went to the spot and bought ticket from counter for my clients 2 days ago I got 2750/-(out of 5500/-) refund but for the next 2750/- when do I get this, please reply. I hope you look into this matter and help me get my rest money refunded. (my mobile no. are [protected]/[protected]) for your reference i am sending screenshot for my transaction.

Thank you
B A NATESH GUPTA.

My PAYu merchant id is 8088115 & payu has put my payments on hold, it asked me to provide invoices and delivery proofs of 3 payments id & i did provide everything in tickets (even i provided chats screenshots of these 3 orders in which customers are giving review)

We have an instagram page above 40k followers, if not fixed soon we will be suing them and exposing them.

As a small business owner its hard even if small amount is on hold. fix this soon Payu.

Last 2 days, daily a lot of sms sending for payment??
why payment??
which payment??
etc
not reachable payu number, fraud app.
plz stop this type of sms, asap.
making me a pure harreshment.

I ordered vide PayU transaction ID YU[protected] and paid money through internet banking on 24 09 2022.

Till date[protected] the ordered items are not received by me.

When I took this issue with PayU, PayU provided me the Merchants Mail ID [protected]@gmail.com to get in touch with them. Accordingly, I sent several mails to the Merchant, however, there is not response till now from the Merchant.

PayU is just washing their hands stating that they connect both customer and merchant and it is the customer who has to get in touch with the Merchant. Since Merchant is not responding, PayU should intervene in this issue and get either refund of money or the ordered items.

In order to enable me to take this issue with the Ministry of Commerce, Finance Minister, Ministry of Finance and Prime Minister's Office, I require the full address of the Merchant including contact number. Albeit, I have email ID of Merchant from PayU, I did not get any response from them.

This is not payumoney it is FarudUmoney no.1 fraud Thieving gang cheating company
like scammers online. They hold my and not even answering my tickets. I don't know why the Indian government allows these foreign companies to do business in India. This is not payumoney it is FarudUmoney

Really unprofessional service.

Please avoid PayUMoney

Payu and PayUmoney is Culprit company

No.1 fraud Thieving gang cheating company

Every one share this your circles

I ordered clothes from an online website and got request from payu for payment. Money got deducted from my account but i haven't received my order yet. It's from some own clothing brand and now I not able to get my money back or not even any delivery from their side.

We used payu money as a payment gateway for our website. We received our first order of 12600 rs but payu money put our account on hold and not responding to ticket raised properly. they are just giving same answers again and again and not providing any solution. we have given all the required documents but still they are just passing time. no customer care number is available and only robot chat everytime.
our merchant id is 8672902

Please provide the id.
Already I said it's showing protected. In the above, see below snip . Please provide correct id PayU to Andhra Pradesh Govt.

In the above it's showing protected. So. Please share correctly and snip of successful message and transaction id snapshot.

why you are not providing the transaction ID from your end(PayU ) to Andhra Pradesh Govt. why your not providing the snip/ screenshot/img of transaction from your end.

once you provide then i will contact the merchant Government of Andhra Pradesh directly to get the status at their end. till now you are not provided any Transaction ID from pour end, how can i ask / check the status .

Fraudest company i have ever seen

I order Something Since 23 days.
On the day of 12th nov 2022 payU money recieved my transaction
After Approx one month Product not confirm to shipped or not?
Refund Status doesn't show any thing about that
Please refund my money

I have paid twice for the ticket at agra fort but I didnt get the ticket but the money has been debited twice from my account and its doesnot reversed back

Payment not refunded as per attached screenshot and complaint closed without refunding amout of Rs.1000

Amount no credited

Hi Team,

Already i clearly given /details about the transaction in my complaint

i was paid Andhra Pradesh property Tax in May 25th 2022 amount of 3, 192.00/- using PayU option in the Tax web site.. i did not received any payment transaction message either its success / failed . i waited almost 8hr and did not refresh the page to know the result page.

The amount was debited in my bank account.
below was the message which i received .
ICICI Bank Acct XX823 debited for Rs 3192.00 on 26-May-22; Payu Payments P credited. UPI:[protected]. Call 18002662 for dispute. SMS BLOCK 823 to [protected].

below is my my bank statement .
UPI/[protected]/UPI/yellowqr.183597/HDFC BANK
LTD/ICI03e21e7bb1974aeaa5c0454a74071c94/ 3, 192.00

i checked with ICICI bank about this transaction they said transaction was successful. but when i was checked with Mee seva they said they did not received the amount and in Andhra Pradesh Tax website the amount not at credited(showing still due in site).
i did not received any refund of 3, 192.00/- till date.

please share the transaction payment receipt(from PayU to AP tax) . In Meeseva they are asking the payment receipt.

today(01-Dec-2022) also we checked Andhra Pradesh Property tax site/ Meeseva its Cleary says they did not received the any payment. and i was checked with my bank directly they said, successful transaction to PayU, your are saying its transferred. please provide your transfer/transaction ID which money transferred Money(3, 192/-) from PayU to Merchant. its a Property Tax so, if you not resolved this issue it will more complicated. ..showing still due in Andhra Pradesh Property tax website.

and please be clear here Merchant means?(Merchant name)

and what you given emailed ID for help desk via help.payu.in.. i try to send the email but its saying please enter valid email address. so, please provide valid email id. and contact number

please see below attached Gpay snip .. you can see in Gpay snip its To PayU Payments Pvt Ltd.

please refund my amount else., provide receipt/Id of amount transfer from PayU to Merchant. (Govt of Andhra Pradesh)..

[protected]@gmail.com its my Gmail id.

THIS SRINIVAS I AM PAID AMOUNT THROUGH CFMS CHALLAN
AMOUNT HAS DEBITED BUT TRANSCTION ID SHOWS FAILURE
Transaction Failed for the CFMS Transaction Id :[protected]
PLZ CONSIDERED

My PayU Merchant ID 8570584

From 10/05/2022 to 23/07/2022 i revenue ₹54500 amount via PayU Payment Button. After charging PayU servive fee, GST, etc; i have to recieve ₹53, 113.80 from PayU. But PayU put this settlement is on hold.

So i try to contact them for help, but i found they have not any helpline contact number or any physical office at any city near me. After that i try to chat with their bot system, where they answered me "Your settlement is on-hold." I also rised ticket and submit required documents, but there customer support do not solve my query.

I am paying their all service fee, taxes, etc. Then why i wait for more than last 6 months for my money ? Why they behave like a fraud ? I have been suffering from this headache for the past 6 months.

Its my humble request to PayU team please release my settlement amount as soon as possible.

Dear Payu Team,
My MID is 8756424
As Per My Payu Dashboard 9761.07rs amout is settled but i don't recieved amount in my bank account, kindly settled it to my account.

Dear Payu Team,
As Per My Payu Dashboard 9761.07rs amout is settled but i don't recieved in my bank account, kindly settled it to my account.

They deducted money through my account and still no information about my order through payment via PayU Money

MY MID 8496415
My Payu settlement is on hold of amount 1513.42rs, I also raised a ticket but no reply. Kindly release my money and settle it to my bank account as soon as possible.