[Resolved] PayUMoney — payumoney bbmp property tax[protected]

soniabraja

from Chennai, Tamil Nadu

Address:

560102

I have paid bbmp property tax for 2018-19 through net banking, the amount is deducted from my bank account but it is not reflecting in the bbmp property tax site. It shows the paid amount is 0.00.

My transaction/challan number at bbmp is[protected]. The transaction is via icici bank.

Let me know how to get it right and get my money credited to my account

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Jul 11, 2018

Complaint marked as Resolved

Thanks team Payu for initiating this procedure and adding the right/concerned people to the emails to get this amount reimbursed. There was a lot of back and forth on this issue but not from Payu side. Thanks once again for your prompt support

PayUMoney customer support has been notified about the posted complaint.

Verified Support

Jun 28, 2018

PayUMoney Customer Care's response Hi,

We are unable to trace any transaction with the provided details. Please share the below details at [protected]@payumoney.com via email to assist you further -

• PayU, Merchant and Bank reference number.
• Scan copy of bank statement indicating the debit for the required transaction.
• Transaction date along with the amount.
• Email id or phone number used for processing the transaction.
• First 6 and last 4 digits of your card.
• UPI / VPA if any used

Regards,
Team PayU

Jul 02, 2018

Updated by soniabraja The requested details have been sent via mail

Jul 11, 2018

Updated by soniabraja Thank you very much. This issue now stands resolved.