PayUMoney — Product from merchant paid via payu not received | |||
Hi, I had placed an order on a merchant website and paid via payu. The merchant hasn't delivered the goods. Ticket raised by Payu SM[protected] At the end was told raise Dispute with bank. I did. Bank said since it was done thru third-party ie payu they cannot proceed. I have lost rs 936 plus not received goods and the email id provided nobody has responded. Also the website doesn't exist anymore. Payyou is no longer a safe portal as they do not verify the merchants. The website was mehrawiz.com. the email id provided by them was by [protected]@gmail.com who hasnt responded. Kindly make the process of payment aggregators more stringent so they verify merchants who do not cheat the public. Was this information helpful? | |||
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PayUMoney customer support has been notified about the posted complaint. | |||
 1 Comment | |||
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Hi! Apologies for the inconvenience. Request you to share your contact number and email id used during this transaction along with the screenshot of transaction details (Transaction id, amount and date) via help.payu.in and our respective team will assist you with your query. Regards, Team PayU
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