[Resolved]  PayUMoney — Product purchased with no delivery

Dear all

This is to inform you that I had placed an order from facebook for some kids clothing.

The amount was deducted from my account via your platform.

I have received no communication from their side.

I request you to kindly refund my deducted amount.

The details are as follows
The amount was deducted vide Transaction No. [protected] for Rs 796.00 done for online us has succeeded from payu team
+1 photos
Was this information helpful?
No (0)
Yes (0)
Oct 3, 2021
Complaint marked as Resolved 
PayUMoney customer support has been notified about the posted complaint.
Verified Support
Aug 23, 2021
PayUMoney Customer Care's response
Hey, this is a successful TXN via PayU Payment ID [protected] at our end, the amount for the same has been remitted to the merchant. For any concern regarding, delivery of the product//Refund/Cancellation you are requested to contact the merchant directly at [protected]@gmail.com to get the status at their end.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    PayUMoney
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    60%
    Complaints
    3771
    Pending
    436
    Resolved
    2132
    PayUMoney Address
    7th Floor, Pearl Tower, Plot No 51 Institutional Area, Sector 32, Gurgaon, Haryana, India - 122002
    View all PayUMoney contact information