[Resolved] PayUMoney — re - payment made for portal azantal.com who is using your portal for payment | |||
Hi I have booked a bluetooth device - Xiaomi redmi mi airdots wireless bluetooth earphone headphone handsfree azthd0004 bluetooth, earbuds, earphone, gadpro, headphone, mi airdots, redmi airdots, wireless, xiaomi, xiaomi redmi airdots 1 Xiaomi redmi mi airdots wireless bluetooth earphone headphone handsfree azthd0004 Redmi airdots black 1 rs. 1, 199.00scroll for more items Cost summary Description price Subtotal rs. 1, 199.00 Shipping free Total rs. 1, 199.00 Now ever sine i have purchased the order, no information has been given to me and they are not even picking my phone. This particular company is using your payment gateway. I would requst you to kindly help us to get our money back as they seems t be a scam and fake company. My transaction details are also given beneath - 09/03/2020 09/03/2020 bil/onl/[protected]/payumoney/payu Money999805/head phone purc 1, 199.00 So please help me. My phone number is [protected] I am from faridabad, haryana. Regards Dr. Arindham chatterjee Was this information helpful? | |||
Apr 18, 2020 Complaint marked as Resolved PayUMoney customer support has been notified about the posted complaint. Verified Support Mar 18, 2020 PayUMoney Customer Care's response Hey, this is a successful TXN with PayU id [protected] at our end, the amount for the same has been remitted to the merchant. For any concern regarding, delivery of the product/Payment receipt/Account Details/Cancellation/Refund, you are requested to contact the merchant directly to get the status at their end | |||
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• PayU, Merchant and Bank reference number.
• Scan copy of bank statement indicating the debit for the required transaction.
• Transaction date along with the amount.
• Email id or phone number used for processing the transaction.
• First 6 and last 4 digits of your card.
• UPI / VPA if any used