[Resolved] PayUMoney — refund for cancelled ticket | |
Sir, I have one cancelled ticket which i booked from IRCTC with PayUMoney as payment gateway. IRCTC show the money is refunded to PayUMoney but the money is not refunded to my bank account yet. Its been 3-4 days. I tried your customer care numbers but none of them is working. I am not satisfied with your service. Please resolve my problem as soon as possible. I am attaching the photos of the refund details as shown by IRCTC. Reference No. of the refund transaction : [protected] Was this information helpful? | |
Jun 18, 2018 Complaint marked as Resolved PayUMoney customer support has been notified about the posted complaint. Verified Support May 18, 2018 PayUMoney Customer Care's response Hi, We are unable to trace any transaction with the provided details. Please share the below details at [protected]@payumoney.com via email to assist you further - • PayU, Merchant and Bank reference number. • Scan copy of bank statement indicating the debit for the required transaction. • Transaction date along with the amount. • Email id or phone number used for processing the transaction. • First 6 and last 4 digits of your card. • UPI / VPA if any used Regards, Team PayU | |
 Add a Comment | |
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
60%
Complaints
3770
Pending
436
Resolved
2131
View all 3770 PayUMoney reviews & complaints
7th Floor, Pearl Tower, Plot No 51 Institutional Area, Sector 32, Gurgaon, Haryana, India - 122002
View all PayUMoney contact information
Post your Comment