[Resolved] PayUMoney — refund fraud

trozenbroy

from Patna, Bihar

Address:

paras nath garden, vann vihar colony, besides NTPC ashyana pshase 2, Patna, Bihar, 800025

I've ordered products worth ₹85000 from mdcomputers on easy emi option through snapmint, my down payment of ₹17000 was deducted from my account via payumoney but my documents didn't get verified and order got cancelled, it's been a week and i've still not received my refund back into my bank account but it's showing on their website that it has been refunded. I suspect fraud because there's no contact information on payumoney's website and want to sue this company for the inconvenience.

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Oct 16, 2019

Complaint marked as Resolved

I received my refund on the 10th working day

PayUMoney customer support has been notified about the posted complaint.

Verified Support

Oct 10, 2019

PayUMoney Customer Care's response Hi,

Your TXN id[protected] has been refunded via ARN 74332749279927817477973 from our end. Banks generally take 3-5 working days (Excluding Sat, Sun & bank holiday) to refund the amount. Please contact them for further assistance.

Regards,
Team PayU