[Resolved] PayUMoney — refund not received from payumoney | |
I have booked one ticket on irctc using my using my visa card but i cancel the ticket on irctc portal it is showing the money has been refunded back to payumpp but the refunded money has not been credited back to my bank account from payumoney even after 14days. Please look into matter Transaction id - [protected] Bank refunded txn id[protected] Settlement id - [protected] Pnr - [protected] Was this information helpful? | |
Dec 10, 2019 Complaint marked as Resolved PayUMoney customer support has been notified about the posted complaint. Verified Support Nov 06, 2019 PayUMoney Customer Care's response We are unable to trace any transaction with the provided details. Please share the below details with us via https://help.payu.in/ and we shall assist you further. • PayU, Merchant and Bank reference number. • Scan copy of bank statement indicating the debit for the required transaction. • Transaction date along with the amount. • Email id or phone number used for processing the transaction. • First 6 and last 4 digits of your card. • UPI / VPA if any used Regards, Team PayU | |
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