[Resolved]  PayUMoney — refund not received to bank

I booked ticket through irctc app on 13 nov 18 for an amount of rs 3205 two times. The ticket could not be booked but the money got deducted. The irctc shows money been refunded to bank i. E. Payu money but i still haven't received the money yet. Pls expedite. The total amount i should receive is 6410. Refund i'd as shown on irctc app is [protected] and [protected]
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Nov 25, 2018
Complaint marked as Resolved 
PayUMoney customer support has been notified about the posted complaint.
Verified Support
Oct 25, 2018
PayUMoney Customer Care's response
Hi Pranav,

The amount for your PayU payment ID [protected] and [protected] has been refunded to your source account via bank reference no. 74332748289828812642902 and [protected] respectively. We'd request you to get in touch with your bank with the provided reference number to get the status of your refund at their end.

Team PayU
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