[Resolved]  PayUMoney — refund of my money booked from irctc

I have booked two tickets on irctc using my using my rupay debit card, but i cancelled both the tickets on irctc app its showing money has been refunded back to payumoney bank but the refunded money has not been credited back to my account. Please look into matter
Ticket1:
Booking date[protected]Transaction id [protected])
Cancellation date[protected]Refunded id [protected])
Ticket 2:
Booking date[protected]Transaction id [protected])
Cancellation date[protected]Refunded id [protected])
Was this information helpful?
No (0)
Yes (0)
Nov 29, 2018
Complaint marked as Resolved 
PayUMoney customer support has been notified about the posted complaint.
Verified Support
Oct 29, 2018
PayUMoney Customer Care's response
Hi Vishwas, the amount of INR 315 for each transaction has been partially refunded to your source account for the PayU Payment ID [protected] & [protected] via bank reference no. 30001082958272229623864 & 30001082958273239282535 respectively. We'd request you to get in touch with your bank with the provided reference no. to get the status of your refund at their end. -Mohtashim
Complaint comments 

Comments

Sir i booked a ticket from your payment gateway service . My amount get deducted from the bank and also the transaction got failed.
Till now i do not got my money !
Pls help
Transaction id is given in the photo

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    PayUMoney
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    60%
    Complaints
    3770
    Pending
    436
    Resolved
    2131
    PayUMoney Address
    7th Floor, Pearl Tower, Plot No 51 Institutional Area, Sector 32, Gurgaon, Haryana, India - 122002
    View all PayUMoney contact information