[Resolved]  PayUMoney — refund or settlement not done

Already complained but issue not resolved.
Fraud application, paid with jio money, clicked on refund, but amount was not credited back even in 5 days. Transaction id[protected],[protected]. Please refund my money back.
Fraud app payment still hold from 16th april today it's 23 april but still neither payment not refund or settled.[protected] refund initiated.[protected] settlement in progress. They don't even have a customer care no. Nor email communication. Totally fraud. Please do settlement of 96 red remaining amount.
Was this information helpful?
No (0)
Yes (0)
Jun 2, 2020
Complaint marked as Resolved 
PayUMoney customer support has been notified about the posted complaint.
Apr 23, 2020
Updated by santu408
Already complained but issue not resolved.Fraud application, paid with jio money, clicked on refund, but amount was not credited back even in 7 days. Transaction id[protected],[protected].
Fraud app payment still hold from 16th april today it's 23 april but still neither payment not refund or settled.[protected] refund initiated.[protected] settlement in progress.They don't even have a customer care no. Nor email communication. Totally fraud.. Please do settlement of 96 rupees remaining amount.
Verified Support
Apr 23, 2020
PayUMoney Customer Care's response
Hi,

We regret the inconvenience caused.

As per your confirmation, we have cancelled the refund of Payment ID[protected]. The settlement will be processed automatically within 2 working days.

Feel free to reach out in case of any further assistance required.

Regards,
Team PayU
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    PayUMoney
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    60%
    Complaints
    3770
    Pending
    436
    Resolved
    2131
    PayUMoney Address
    7th Floor, Pearl Tower, Plot No 51 Institutional Area, Sector 32, Gurgaon, Haryana, India - 122002
    View all PayUMoney contact information