Reliance Jio Infocomm Customer Care
Reliance Jio Infocomm Ltd.
Customer satisfaction rating: 4%
Submit a Complaint
3593
COMPLAINTS

Reliance Jio Infocomm Customer Care

Reliance Jio Infocomm Ltd.

Website:
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Address
Jio Office, 33, Manak Chowk Main Rd, Manak Chowk
Ratlam
Ratlam District
Madhya Pradesh
India - 457001

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
up
885
down
318

Phone:
Phone:
up
672
down
295

Additional info
Stores

Digital Xpress Mini - TC23 RCP, Navi Mumbai
Digital Xpress Mini, TC 23, Phase 4, Ground Floor, Reliance Corporate Park, Ghansoli, Navi Mumbai 400701, Maharashtra
+91 22 4478 9093

Digital Xpress Mini - Koperkhairane, Navi Mumbai
Digital Xpress Mini, Shop No. 3, Shubham Palace, Vashi Road, Opposite Vodafone Gallery, Koperkairane, Navi Mumbai 400709, Maharashtra
+91 22 2754 1145

Digital Xpress Mini - Sector 9, Airoli, Navi Mumbai
Digital Xpress Mini, Shop No. 4, Maruti Highway Co-op Society, Plot No. A 2/1, Sector 9, Airoli, Navi Mumbai 400708, Maharashtra
+91 22 6564 1222

Digital Xpress Mini - Sector 17, Vashi, Navi Mumbai
Digital Xpress mini, Shop No. 8 Anand Sagar, Sector 17, Vashi, Navi Mumbai 400703, Maharashtra
+91 22 2780 1118

Reliance Digital - Vashi, Navi Mumbai
Reliance Digital, Maithili Sygnate, Next To BSEL Tech Park, Opp. Vashi Railway Station, Navi Mumbai 400705, Maharashtra
+91 22 6795 7470
+91 22 6795 8280

View More Information...

Customer satisfaction rating
4%
Complaints
3593
Pending
0
Resolved
156
Bad
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

Working hours
Mon12:00 am - 12:00 am
Tue12:00 am - 12:00 am
Wed12:00 am - 12:00 am
Thu12:00 am - 12:00 am
Fri12:00 am - 12:00 am
Sat12:00 am - 12:00 am
Sun12:00 am - 12:00 am

Reliance Jio Infocomm related photos (717)

Reliance Jio Infocomm Complaints & Reviews

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Reliance Jio Infocomm — recharge of rs 149 unsuccessful

 Surender Phalswal on Aug 17, 2018
I had a recharge for my prepaid Jio no.[protected] for the plan Rs149/- on 14 Aug through My Jio App.
My account got dedited with the money but my Jio account is still showing no plans/ no recharge.
What is to be done now???
Extract from bank are as under:-
Dear Customer,
Greetings from ICICI Bank.
You have made an online payment of INR 149.0 with Transaction ID [protected] towards payee BILL DESK from your Account XXXXXXXXXXXX on Aug, 14, 2018 at22:06 hours ....
Complaint comments  Read comments Complaint category Mobile Service Providers

Reliance Jio Infocomm — jio fiber

 ritesh1711 on Aug 17, 2018
Hi,

I have registered for JioFiber connection on 12th August, 2018. Jio Engineer has installed fiber and router at my home and activate the connection.

However they are unable to establish connectivity due to some backend issue. I have raised Service Request on 13th August, 2018 and I am still waiting for resolution to my SR.

Customer ID[protected]
SR # S00000OQBZ0
SR # S00000OUSKI

Regards,
Ritesh...
Complaint comments  Read comments Complaint category Broadband

Reliance Jio Infocomm — regarding useless handset & pathetic service.

 puriamit83@gmail.com on Aug 17, 2018
I Purchased a Jio phone in Mansoon offers on dated 01.08.2018. You will not be surprised as you are well aware about the quality of your phone handset. The same hand set has failed 3 times in last 17 days & the response of your service Center is very poor. Every time i visited at your service center & they only re update the software after that they don't have any other option to resolve this issue. Hence Please send your regional office details so that I can return your phone with any cost. I will not tell you about the refund of this phone. This is small gift from my side to Mr.Ambani who may...
Complaint comments  Read comments [1]Complaint category Mobile Handsets

Reliance Jio Infocomm — network or net not speed

 Tarun Patra on Aug 16, 2018
My self tarun kanti patra
I m from banpur bhagabati sahi, state odisa, dist-khuarda
My complain is ur network nt good or nate speed so slow bhagabati sahi and also medical chaka net so poor, ever person safer this problem.
I request u network or net problem short this problem i ll fate full to us...
Tarun kanti patra
Banpur bhagabati sahi
State - odisa
Dist - khurda
Pin-752031...
Complaint comments  Read comments Complaint category Mobile Handsets

Jio — recharge done

 sandesh blore on Aug 16, 2018
I have done recharge for 498 3days back but till now it is not yet credited to my account i had given complaint to customer care but now there are saying u have done to a wrong number and sometimes there say u have done wrong recharge please solve the problem please take some action about this mobile company from trai as there cheat poor people jio number [protected]. My alternate number [protected]...
Complaint comments  Read comments [1]Complaint category Mobile Service Providers

Reliance Jio Infocomm — fake document candidate

 che1142 on Aug 15, 2018
Dear all,
Kindly look in to this details of mandya jpl candidate submitting all are fake document. Because mandya jcm he having all the information, purposefully he is taken this candate and rejected who is genuinely completed graduation he is directly telling telecom is fake i am the decision maker telecom means also fake...

If your not believe you can cross verryfi

Chethan nadumani he is submitting puc degree and working company salary slip all are fake,
Even last time also hr lavanya menanan medam also rejected this candidate for same issue...
Complaint comments  Read comments Complaint category Employees

Reliance Jio Infocomm — jio phone and service

 Pritesh Parikh on Aug 15, 2018
Hi,
Service center are not providing any proof for jio phone purchase, i bought the phone from charkop kandivali west branch. Also company simply making the money by taking the money as deposit and no bill providing as taking as deposit. Also phone quality is pathetic and old age phone key pad one, currently 2 year child can run the screen touch phone.
I want to cancel the phone and they having no cancellation policy, how it possible i have booked the phone on sat 11th aug 2018 and after 3-4 i recognized phone is nothing for good. Phone also not having option of usb tethering to connect...
Complaint comments  Read comments Complaint category Mobile Service Providers

Reliance Jio Infocomm — sold unavailable plan to me, and also not answering on the complaints.

 Avijeet Sharma on Aug 14, 2018
Initially i have submitted regarding slow network experience with jio.
They have told me that there towers are not present in my area, thats why i am experiencing slow network problem and they will resolve it in 120 days.
I have claimed they have been selling an unavailable plan in my area since last year. And i was never liable to pay for that, but they have denied from even registering my complaint. I have asked them to communicate the same on the mail chain so they have also denied from it.
Then i have searched for complaint mail box of jio, but there is no mail box mentioned...
Complaint comments  Read comments [1]Complaint category Mobile Service Providers

Reliance Jio Infocomm — fraud activity is going on in the name of jio company

 seyan khanra on Aug 13, 2018
I'm here to inform all that in the name of jio company an franchise called me asked for home based job openings on providing me an website of jio company (http://www.jiocff.online/) i agreed on seeing such website and registered with them but after that i faced a great problem that is they are asking a continuous money although they promised me that the registered amount will be refunded on and after been registered with them for offering me the home based job here are the details - (Jiocaf1@gmail.com) from this mail id i got the offer and the numbers are [protected], [protected], [protected] as a...
Complaint comments  Read comments Complaint category Telecommunications

Reliance Jio Infocomm — data voucher is missing

 Boopathi Kalisamy on Aug 13, 2018
I recharged 399rs in june 17 double damaka offer

And get 10gb data vocher
1.5gbdata /day vocher
And 8 50rs vocher
All are missing not showed in my jio app please solve my problem

My jio app show you have no stored vocher

How to i redeem

Youre fooling costumers by advertising 100% cashback and etc

But you re cheating

I call customers care 5 times and mail to customer care no response my problem is not resolved...
Complaint comments  Read comments Complaint category Internet Services

Reliance Jio Infocomm — deactivation of sim

 pratiksha pagare on Aug 10, 2018
I want to deactivate my sim card as the ownership cannot be change from your side

I was calling from last week 3rd aug 18.
But there was wrong information given to me every time.
I gave request for change of ownership 2 months back in jio office there also wrong information provided by the person who left the office last week
2days back i got call from customer care she told to change address from jio office first as registered add. Is under-development.
And the number was disconnected yesterday, but in evening i received mail
That number will be...
Complaint comments  Read comments Complaint category Mobile Handsets

Jio — stop the mobile tower installation

 manojsahrawat on Aug 10, 2018
Jio mobile tower installation continue in residential area and my home is 2 meter distance from installation, so we want that tower not to be install in residential area as their is a lot of radiation come outs and which we have to bear and can cause many helth probelms, so take necessary action and stop immediately installation of that mobile tower...
Complaint comments  Read comments [3]Complaint category Mobile Service Providers

Reliance Jio Infocomm — horrible problem in jio phone only in 1 day

 yashwant13 on Aug 10, 2018
I have bought this jio phone on 8th august and found problem within 12 hours, this jio phone is getting turned off automatically when kept ide for 20 minutes after that i tried to restart it’s not getting started.
So putting money in jio phone is waste, in one day problem is found.
My alternate no. Is [protected] and jio phone no. Is ‭[protected]‬.

Kindly address...
Complaint comments  Read comments [2]Complaint category Mobile Handsets

Reliance Jio — fraud call against jio tower

 snehalkakade on Aug 9, 2018
Few days ago we got called from some number (Regarding reliance tower telecom), they told us to deposit 1, 20000/ rupees to some account number. We did the same then we reliaze that the call was fake. But we deposit 1, 20000 / rupees to that account. We have no idea about such frauds. We stuck into it. Kindly look into the matter. We don't know what to do now. The caller constantly demanding us money. Please take immediate action....
Complaint comments  Read comments Complaint category Telecommunications

Reliance Jio Infocomm — reliance jio tower installation fraud

 aayush121 on Aug 8, 2018
On 3rd august we visited on the website www.Jiotoweronline.In
And applied for tower installation for rural area.
Next day we got a registration form by mail (Info@jiotoweronline.in)
Then they demanded for rs.14300/- as registration fees.

We had made payment to reliance jio communication pvt ltd.
A/c no.[protected]
Ifsc code:kkbk0004260
Kotak mahindra bank, gurgaon sector 22

Then they demanded agreement charges of rs.52500/-
It was paid by me on 6th august and the assurance was given by amit kumar srivastav contact no.[protected].
Complaint comments  Read comments Complaint category Telecommunications

Reliance Jio Infocomm — customer care executive disconnected call & network issue [Resolved]

 yogesh shivhare on Aug 8, 2018
Hi Team,

I would like to informed that i am calling in jio customer at -04.08.2018 due to some network issue,
Jio CSA inform me i will raise your complaint please wait in- 48 hours but i am not satisfied with that i tolled CSA please transfer my call in your supervisor but she is inform me any supervisor is not available on floor than disconnected my call.
I already wait in 48 hours as per discussion with his CSA but my problem is not resolve.
They are send me seam mail again an again(Dear Akhil,
I apologise for the inconvenience caused to you with...
Complaint comments  Read comments [1]Complaint category Telecommunications

Reliance Jio — terrible network service

 Arnab1996 on Aug 8, 2018
I recently ported my sim to jio on 4th august but after that, i am receiving horrible network i complained about that to the company but they are not at helping me rather telling me to wait for 120-180 until they improve their network reception near my area. How can i wait for 180 days without proper network and internet. Hardly able to make any call nor upload anything....
Complaint comments  Read comments Complaint category Telecommunications

Reliance Jio — internet service

 Bidhan101 on Aug 8, 2018
I am holding jio number [protected] and under the plan of 399 in which offered service is unlimited call and 1.5gb, 4g data. But their data service worthless. They not providing 4g internet service, even they unable to provide 2g. Very very slow fluctuated internet service. Even unable open a web page. They also deducting data balance even when my phone is switched off.
I have complained to jio customer care on 1st june 2018. Complain number is sr 00000 lilia but no response. Whenever further i call to customer care their only solution is they are explain the cause of over subscriber of jio,...
Complaint comments  Read comments [3]Complaint category Mobile Service Providers

Reliance Jio Infocomm — without any information stop outgoing call

 Mangallove on Aug 7, 2018
Today midnight i received a msg that jio stop my outgoing call due to misuse with out any information. I call to customer care but they don't clear the limit of outgoing call and they not prove my misuse of this no. I use this no to call my family only. I am not use this no to any business or telemarketing. When i recharge jio claim call is unlimited but now they say my uses of call is exit your limit. Please don't harassed to customer....
Complaint comments  Read comments [1]Complaint category Telecommunications

Reliance Jio Infocomm — I didn't receive my salary

 John Amstrong on Aug 7, 2018
Iam prince amstrong.. Worked in reliance jio. Kazhipattur jc tamil nadu.. My employee code 67532765. I resigned my job before four months.. Still i didnt get my salary.. I talked to manager and hr several time. But no reply from them. Plz release my pending salary.. I have met an accident. And iam in a bad situation now. Please release my salary...
Complaint comments  Read comments [1]Complaint category Business & Finances

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