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Reliance Jio Infocomm Complaints & Reviews

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Updated: Jan 31, 2025
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Reliance Jio Infocomm reviews & complaints(6574)

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J
jainil patel
Jan 31, 2025
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Reassignment of My Jio Number Without Consent

Address: Ahmedabad
Website: www.jio.com

I am writing to raise an urgent complaint regarding my Jio number 840XXXXX31, which has been reassigned without my consent. I have been in Canada for studies for the past year and recently discovered that my number is no longer active.
This has caused serious issues, as my bank accounts, UPI, and other critical services are linked to this number, posing security risks. I was never informed about its deactivation or reassignment....
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Address: 60-9-10 GEV Radha Madhav Apartments
Website: near Lalitha jewelries' Sidhartha Nager

Dear sir

I am writing to express my disappointment and frustration regarding my experience with your company.

I purchased a White Studio membership (Membership Number: **2882654**) in 2019 and paid an amount of ₹80, 000. Unfortunately, during the pandemic period, I received no follow-up or support from Club Mahindra. Subsequently, I was informed that my account had been suspended, with no further assistance...
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N
Nandakumar S Pillai
from Navi Mumbai, Maharashtra
Oct 24, 2024
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Unresolved Jio Fiber Issue, False Tracking Status and Refund Denial

Address: Shree Samarth Antonia, Flat 202, Sector-8, Ulwe, Navi Mumbai

Dear Sir/Madam,

I am writing to express my disappointment and frustration regarding my unresolved Jio Fiber issue (SR# SR000023P15M). Despite repeated calls and rescheduled visits over five consecutive days, no technician attended to my complaint. I raised the service request on 20th October, 2024 at 12 noon and as of yet none of the technician / engineer has attended to resolve the issue.

The tracking status...
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N
Nishikant1981
from Gurugram, Haryana
Aug 27, 2024
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Sim not recharged

Jio sim not recharged, which was done on 25.08.2034 at 10:16 through UPI transaction. Amount of transaction of Rs 508

UPI Transaction No[protected]

So, Please refund the same amount immediately ....
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B
Balveerkumar5050
from Sikar, Rajasthan
Jul 16, 2024
Jul 16, 2024
This thread was updated on Jul 16, 2024
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Internet connectivity and network issue

Address: Reliance Industries Limited Maker Chambers - IV, Nariman Point Mumbai 400 021, India

I have been filing a complaint for the problem which has been going on continuously for the last 5 months but the operator is not taking any action on it.
Whenever I complain about an old complaint, that complaint gets closed to me and then again a new complaint is filed and they ask for a few days' time to give a solution.
As soon as I call again after a few days, I get that complaint too. This is always the situation and for...
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S
Sreennath
Jul 16, 2024
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jio air fiber

My parents live in a farm near Zaheerabad. I wanted to have a internet connection at my farm so that I can work from my parent's farm in case of emergency. For this I contacted JIO Air fiber for internet connection. I paid 1000 RS as booking amount. Technical team visited the farm and said they cannot install Jio Fiber and left. After that again another team called me I paid amount again the same team said they cannot install and the amount...
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S
Sinchan Gayen
Jul 2, 2024
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jio area network speed issues

In our Area(Chandanpukur, Dakshin Durgapur, Baruipur, Pin - 743610), we all the jio users are having some same issues. First of all the network speeds began to decrease day by day. It's already been 3-4 months since we have lodged our repetitive complaints to jio customer care. But still no issues have been resolved. And also we noticed a weird issue, it's that we live very near to railways. So we noticed that whenever a train arrives or...
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R
Ratheesh
from Chennai, Tamil Nadu
Jun 26, 2024
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Refund of Booking amount

HI,
I had paid Booking amount of 1000 for getting Jio Fiber connection (Booking no LR0000080XPF) on May 25th and they didnt provide me connection for many days and then I had to cancel the booking and they told it will be refunded within 15 days and again when I called today they are again asking for 15 days.. I feel this is not legitimate way of doing business as most of the operators refund with in 2-3 days. I really dont understand...
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V
vaibhavgaikwad
from Mumbai, Maharashtra
Jun 24, 2024
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Spam emails for other numbers

Address: Nerul

This is the report an issue about Reliance Jio. The company is not validating emails during the registry.

I am getting emails for bill payments and expiry for numbers which I am not even registered to.

Example: 91 [protected], I am getting emails to pay for bill.

There "Contact Us" page does not have an email for reporting issues from people who are not their customers.

Plus they...
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M
Mr. Rajpurohit
Jun 22, 2024
Jul 10, 2024
This thread was updated on Jul 10, 2024
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Jio AirFiber on hold, not refunding my amount

Dear Team,

I have ordered jio AirFiber, your team visit at my home but denied to install it due to unavailability of network. And you team was confirmed me that order will canceled and amount will refund but still order on hold.

I try multiple times to connect with customer care but your customer care number not connecting to customer care officers.

Request you to cancel it and refund booking...
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P
Prathmeshgg
Jun 18, 2024
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No service provided By Jio

No service provides by jio even after multiple calls and followups on social media. Service Req number:SR00001YWCOH...
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D
Dev Gopinath
Jun 11, 2024
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Refund Not Being Initiated

Address: Reliance House Unitech Commercial Tower Tower - A, Netaji Subhash Marg B- Block, Greenwood City Sector 45, Gurugram 122003

I had applied for a Jio Fibre Connection last month, they said the connection would be activated within a week. It has been over a month, and the connection hasn't been activated. I applied for refund, which hasn't been initiated either....
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A
anajnaagrawal35
from Vrindavan, Uttar Pradesh
Jun 7, 2024
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non-functional air-fibre service and refund refusal

Address: Gopinath Bazar Vrindavan
Website: www.jio.com

I am writing to file a complaint regarding the Jio Air-Fibre service. I subscribed to the 100 MBPS plan on April 30th, 2024, in Vrindavan, Mathura. Since the installation, the service has not worked even for a single day. This has severely impacted my ability to perform my office work.

Despite daily calls to Jio customer care, the issue remains unresolved. The customer care representatives have offered to cancel the service...
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Bhavyannsh Sharma
from Delhi, Delhi
Jun 4, 2024
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hiding address for sending legal notice

Address: Relaince House Unitech Commercial Tower

The address for sending legal notice to Jio is

Reliance House
Unitech Commercial Tower
Tower - A, Netaji Subhash Marg
B- Block, Greenwood City
Sector 45, Gurugram 122003...
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R
Regonda
from Warangal, Andhra Pradesh
May 31, 2024
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neither providing jio fiber services nor refund the advance subscription amount

I have taken Jio fiber connection at Hyderabad with bearing No.[protected] and paid one year advance subscription amount. I shifted to Warangal from Hyderabad and requested to relocate my Jio fiber connection at Warangal in my Jio app on 14.05.2024.

On 17.05.24 Jio technician contacted me over phone and informed me Jio fiber services are not available, only Jio air fiber services are only available at my requested location....
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H
Harish T N
May 30, 2024
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Air fiber

Address: Jio Tumkur

Hi Jio Customer support team

It's understandable to feel frustrated if you've booked with order
number LR000007X33Z an AIR Fiber service with Jio but haven't received
the installation yet. i have paid booking fees of Rs -1000, attached
screenshot for your reference.

the sales agent Ramachandra ([protected]) and his team lead Manjunath
co-ordinated with me and made me to book the jio...
+2 photos
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V
Vishal Kochar
May 25, 2024
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I booked Jio Air Fiber last November by giving booking amount of INR 100. Company promised installation within 2-3 working days but company failed to install the same. I called customer care multiple times for refund as they could not install the same. They just give assurance of refund but have not get yet.
Reliance Jio Infocomm customer support has been notified about the posted complaint.
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    Address: Mumbai

    I am writing to file a complaint against Jio AirFiber services for providing misleading information regarding installation charges. According to their promotional material (attached as evidence), they offer free installation with annual plans, or state that any installation charges will be adjusted with the plan fees. However, I was charged [amount] for installation, which was neither waived nor adjusted.

    Despite multiple communications...
    +3 photos
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    Being Chinmay
    May 22, 2024
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    Complaint not Resolved

    Address: F3, Sector 8, Noida, 201301

    I have Registed my Complain on Yesterday, Still My Complain Was not Resolved Still date and Jio team will adviuce your Compalin will resolved tomorrow, they should know this is commercial plan, quick resolved need to necessory, very very pathetic services

    Service request ID is ES0000010JKD for your FTTX Standard|FTTX Standard Consumer having Service ID[protected]....
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    K
    karlinviju
    May 21, 2024
    May 21, 2024
    This thread was updated on May 21, 2024
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    Complaining about no internet connectivity for days

    Address: Chennai
    Website: www.jio.com/fiber

    I have been using jio fiber for the last 1. 5 years. In recent times there has been lot o[censored]nannounced connectivity interruption from jio side which takes longer days to get resolved. I have raised multiple complaints in the past 2 months. And recently there has been no connectivity from 17th May 2024 to till date(21st May 2024). And when I contacted the customer care for refund, so that I can go for another service provider, they denied...
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