Reliance Jio Infocomm Complaints & Reviews

Jio sim not recharged, which was done on 25.08.2034 at 10:16 through UPI transaction. Amount of transaction of Rs 508

UPI Transaction No[protected]

So, Please refund the same amount immediately ....

I have been filing a complaint for the problem which has been going on continuously for the last 5 months but the operator is not taking any action on it.
Whenever I complain about an old complaint, that complaint gets closed to me and then again a new complaint is filed and they ask for a few days' time to give a solution.
As soon as I call again after a few days, I get that complaint too. This is always the situation and for...

HI,
I had paid Booking amount of 1000 for getting Jio Fiber connection (Booking no LR0000080XPF) on May 25th and they didnt provide me connection for many days and then I had to cancel the booking and they told it will be refunded within 15 days and again when I called today they are again asking for 15 days.. I feel this is not legitimate way of doing business as most of the operators refund with in 2-3 days. I really dont understand...

No service provides by jio even after multiple calls and followups on social media. Service Req number:SR00001YWCOH...

I had applied for a Jio Fibre Connection last month, they said the connection would be activated within a week. It has been over a month, and the connection hasn't been activated. I applied for refund, which hasn't been initiated either....

I am writing to file a complaint regarding the Jio Air-Fibre service. I subscribed to the 100 MBPS plan on April 30th, 2024, in Vrindavan, Mathura. Since the installation, the service has not worked even for a single day. This has severely impacted my ability to perform my office work.

Despite daily calls to Jio customer care, the issue remains unresolved. The customer care representatives have offered to cancel the service...

The address for sending legal notice to Jio is

Reliance House
Unitech Commercial Tower
Tower - A, Netaji Subhash Marg
B- Block, Greenwood City
Sector 45, Gurugram 122003...

I have taken Jio fiber connection at Hyderabad with bearing No.[protected] and paid one year advance subscription amount. I shifted to Warangal from Hyderabad and requested to relocate my Jio fiber connection at Warangal in my Jio app on 14.05.2024.

On 17.05.24 Jio technician contacted me over phone and informed me Jio fiber services are not available, only Jio air fiber services are only available at my requested location....

Hi Jio Customer support team

It's understandable to feel frustrated if you've booked with order
number LR000007X33Z an AIR Fiber service with Jio but haven't received
the installation yet. i have paid booking fees of Rs -1000, attached
screenshot for your reference.

the sales agent Ramachandra ([protected]) and his team lead Manjunath
co-ordinated with me and made me to book the jio...

I booked Jio Air Fiber last November by giving booking amount of INR 100. Company promised installation within 2-3 working days but company failed to install the same. I called customer care multiple times for refund as they could not install the same. They just give assurance of refund but have not get yet.

I am writing to file a complaint against Jio AirFiber services for providing misleading information regarding installation charges. According to their promotional material (attached as evidence), they offer free installation with annual plans, or state that any installation charges will be adjusted with the plan fees. However, I was charged [amount] for installation, which was neither waived nor adjusted.

Despite multiple communications...

I have Registed my Complain on Yesterday, Still My Complain Was not Resolved Still date and Jio team will adviuce your Compalin will resolved tomorrow, they should know this is commercial plan, quick resolved need to necessory, very very pathetic services

Service request ID is ES0000010JKD for your FTTX Standard|FTTX Standard Consumer having Service ID[protected]....

I have been using jio fiber for the last 1. 5 years. In recent times there has been lot o[censored]nannounced connectivity interruption from jio side which takes longer days to get resolved. I have raised multiple complaints in the past 2 months. And recently there has been no connectivity from 17th May 2024 to till date(21st May 2024). And when I contacted the customer care for refund, so that I can go for another service provider, they denied...

When I connect to a VPN, my Jio Air Fiber connection is never stable. Many customers are experiencing the same problem.
With other networks VPN is stable.

Even customer support is not listening to what we are saying and disconnecting the call itself.

If this will not be fixed, I prefer refund for my 6 months prepaid plan.

We are facing network coverage issue, since few days, only 1 bar is showing since 1 week. Therefore no internet is working...

I have recharged my Jio fiber with 6 months plan on 29 th October, 2023 but haven't received the 15 days extra validity voucher yet. My registered Jio fiber mobile number is *[protected]*. I have called the customer service several times and registered the complaint but still haven't received the voucher.
Kindly look into it and do the needful at the earliest.

Sir,

I have been getting jio sim issuance alerts in my airtel number. initially i ignored it and deleted few of these alerts thinking it might be wrongly sent.
But today when i was checking my family's ABHA number i was shocked to see that my number was registered in other ABHA holders whom i did'nt know.

So i am registering this as a fraud alert complain because some fraudster might be using my number...

Order Number NO0000Y151YF

Its been more than a month still haven't received my refund....

I had requested a Jio Air Fiber connection on 22nd Feb 2024. I had made a payment of Rs 5240.92 against order number NO0000XGXEJB. However even after a week of making the payment, the installation was not done and neither anyone from Jio Air Fiber team gave me any update. Finally after being fed up of waiting for installation, I registered a cancellation request on 28th Feb 2024. I was informed that the refund will be processed within 7 working days. The complaint number of the same is SR00001VF2BJ. However even after 45 days of waiting, I have not received the refund amount from Jio Air Fiber. I have made atleast 9-10 calls to the customer care number and each time they give me a new date. I have lost lot of time and energy on this and hence registering a formal complaint on this forum. Kindly help me to get my refund at the earliest.

1) installed Reliance JIO more than a month before.
2) First got cheated that two airfiber connections will be provided and later said "NO". No response to emails even to Mr.Mukesh.
3) Frequent disrupt of internet and the customer care numbers and whatsapp numbers finally gives you message that the entire team is busy. This will happen every time.
4) Old SR request not able to open: SR00001VP420.
5) ZERO care or importance given to customer problems.