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Reliance Jio Infocomm Complaints & Reviews

www.jio.com

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Updated: Jan 16, 2026

Complaints 6640

Resolved

370

Unresolved

6270

Bad 😕 It seems that Reliance Jio Infocomm has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.

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Reliance Jio Infocomm reviews & complaints(6640)

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Address: Ramnagar khapraila bazar bikapur ayodhya

For the last several days, the Jio mobile network and internet service in my area are not working properly. The data speed is extremely slow and most of the time the internet doesn’t work at all, even after having an active plan. I tried calling Jio customer care (198) multiple times but did not receive any proper solution. Due to this issue, I am unable to use the service I paid for. I request you to take urgent action and fix the network...

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Address: Village Sumahi Bujurg, Kushinagar, UP – 274401

Website: www.jio.com

I am facing severe network connectivity issues for more than one year at my residence.

Location:
Village Sumahi Bujurg, Post Shankar Pathkhauli,
District Kushinagar, Uttar Pradesh – 274401.

4G network is highly unstable and call/data frequently drops.
5G connectivity is mostly non-functional and only works for a few hours during daytime; it does not work at all during night.
br...

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Address: Shrivardhan, Maharashtra, India

I am writing to lodge a formal complaint against Reliance Jio Shrivardhan office regarding the traumatic experience I faced with their customer service and a particularly abusive employee named Arsalan (Contact: [protected]).

On multiple occasions, while seeking resolution for my billing issues, I was subjected to extremely unprofessional and insulting behavior. The employee Arsalan demonstrated complete disregard for customer...

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Sir/Madam,
With the outage of internet of our Jio Fiber on 02-Jan-2026, technician visit was scheduled for the same day for Request ID- SR00002ILAS0, however the technician visited next day. The problem was temporarily solved and the technician asked the OTP to which we co-operated. Just in a meantime the internet went off again against which called up the same technician multiple times. After getting fed up as the person did not...

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Address: Zero gate torrent power SUGEN SHARDASHISH TOWNSHIP, Surat, Gujarat

I am using jio but for over a month the internet is not working and I prepaid for this but didn't get the benifits so I am paying for the service i didn't get what is this a charity...

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Address: Pinangwan

I have 2 numbers (1) [protected] (2) [protected] This SIM is registered in my name. The name in my Aadhar card was wrong when I got the SIM registered. Later I got the name corrected in the Aadhar card. Now Jio's re-verification is being done so they are saying get your name changed in the Aadhar card Sir, I am a student, if I get the name changed in the Aadhar card then there will be problem in studies.I request you to get my re-verification...

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Reference number LR00000F816U. This order has been pending since January 15, and I would appreciate an update on its status.

Transaction Details
Amount- 1111
Transaction ID -[protected]

Consumer Ingram Portal
Grievance Number: 7236965
Grievance Reg Date:
[protected]:05:12

I have logged a complaint in the consumer forum regarding the same as for 10...

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Address: Manawar Dist. - Dhar, MP

Despite placing the request nearly a month ago, the SIM has not been delivered, and repeated follow-ups with customer care have yielded no resolution.

Each time, I am informed that “your matter has been escalated, ” but there has been no progress or communication beyond that.

I have also attempted to raise this concern via Twitter, but the responses have been identical and unhelpful.
Details of the...

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Address: Mumbai, MH

I. Overview
The Complainant has endured mental agony due to over five months of persistent, deliberate, and systemic harassment and denial of service by Reliance Jio Infocomm Ltd. since June 2025, resulting in severe disruption of daily life, professional work, and mental well-being. This is not a case of simple technical failure; it is a pattern of corporate negligence, fraudulent reporting, misbehavior by engineers, and denial of...

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I have been using Jio Fiber for the last 5 months and this has been the worst internet experience ever. Out of 30 days in a month, I can barely use it for 10–12 days. On the remaining days, the red light keeps blinking and there is no internet at all.

Every time I call customer care, they only provide a temporary fix, and the same issue comes back in a day or two. Despite multiple complaints, there is absolutely no permanent...

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Address: 701,Mall Road,Model Town

Dear Concerned Authority
I am writing to formally raise a concern regarding a misleading commitment made by one of your sales executives during the business plan onboarding process.
At the time of sale, the Jio Sales Executive explicitly assured us that the business plan included:
1. Allocation of a Public IP address, and
2. Provision of a device compatible with Bridge Mode.
Based on these commitments,...

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Respected Team,

I would like to bring to your notice that a Jio recharge of ₹5649.84 was been mistakenly done on the alternate number [protected] instead of the intended number [protected].

Transaction ID: TB000045VUBY

Alternate Number: [protected]

Correct Number (Recharge intended for): [protected]

It is important to note that the number [protected] has not been recharged...

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Address: MOHALLA AFGANAN KAIRANA

[protected] This number was registered on my account for 7 years which Jio closed yesterday without permission. Apart from my Jio ID, it is also registered on all my documents....

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I taken jio air fibre 50 days free trial internet connection for that I paid refundable security deposit amot of 500. Due to some technical issues I cancelled my internet connection within 48 days only. I asked my refund amount Of 500 to company but they are not refunding my amount. So i requested to you to solve this issue as early as possible. Thankyou.
These are my airfiber account details
Registered Mobile No.
[protected]br...

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I ported my no. [protected] in jio from bsnl. jio send me a msg and a link fo payment of bsnl dues, I paid mentioned amount same time via sended link in 7 july 25. Jio sent me again Rs. 46 due payment of bsnl and stop my out going. I cal to Jio customer care and paid Rs. 46 again via sended link by jio. Jio again send msgs for payment and disconnect my no.[protected] in 03 August 25. I visit BSNL for query but there is no any out standing on...

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🚨 Jio AirFiber “50 Days Free” – The Truth 🚨

Jio says 50 days free with ₹1111 plan, but it’s actually just a small discount — not free.

Here’s the math 👇

Plan Cost Validity Daily Cost 50-Day Cost
Normal Plan (₹599 + tax ≈ ₹752) ₹752 30 days ~₹25/day ~₹1253
“50 Days Free” Offer (₹1111) ₹1111 50 days ~₹22/day ₹1111

➡️...

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Address: KHASRA NO. 1710/39 , WARD NO. 15 , MAIN ROAD CHHURIKALA

Jio air-fibre not working since 8 days. Despite multiple complaints the company has neither resolved the issue nor sent any engineer to fix it.
Third class service...

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Address: Jio infocomm

I booked Jio Fibre connection with my number [protected] and made a payment for the same in the month of May. Later on I was told that the fibre network is not there at the location I live.

They shared a voucher of 2000inr approx in my jio account instead of refund to the original source. I want refund back not the voucher.

I emailed them and also chasing them, however they are not reverting and also not sharing...

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Address: ARA32 AmbalaNagar

I ordered a business internet connection (Account[protected], corp ac#[protected]) from Jio on the 29th January for 3 months and paid in advance. I made it clear to the engineer that I will try for 3 months only, as most days the internet did not work, and despite several complaints, the internet remained disconnected because of technical issues. Around the same time, on April 5, 2025, I left for the USA. In June, I was informed by a message on WhatsApp that Jio did not disconnect my service, although I had asked for 3 months only. I had no way to contact Jio, given the 12 hr difference in India-US time. Then I find that in July, they took away the equipment and canceled my account, but want me to pay 3500 Ruppes as charges from May to July. They did not even refund my deposit. I need Jio to refund my deposit and cancel the charges due for me. Thanks Dr Satsih

Reliance Jio Infocomm customer support has been notified about the posted complaint.

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This is Davinder Saini. I am writing to formally raise a serious concern regarding the extremely poor network connectivity experienced at our company’s facility located on Palm Gurgaon Road, PIN 122015.

This is a prominent location within the city, yet I am unable to make or receive calls using your network. I had registered this complaint to operator Jio on 30th July’2025, but unfortunately, I have not received...

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