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Reliance Jio Infocomm Complaints & Reviews

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Last updated May 22, 2024
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Reliance Jio Infocomm reviews & complaints(6551)

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Being Chinmay
May 22, 2024
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Complaint not Resolved

Address:F3, Sector 8, Noida, 201301

I have Registed my Complain on Yesterday, Still My Complain Was not Resolved Still date and Jio team will adviuce your Compalin will resolved tomorrow, they should know this is commercial plan, quick resolved need to necessory, very very pathetic services

Service request ID is ES0000010JKD for your FTTX Standard|FTTX Standard Consumer having Service ID[protected]....
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karlinviju
May 21, 2024
May 21, 2024
This thread was updated on May 21, 2024
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Complaining about no internet connectivity for days

Address:Chennai
Website:www.jio.com/fiber

I have been using jio fiber for the last 1. 5 years. In recent times there has been lot o[censored]nannounced connectivity interruption from jio side which takes longer days to get resolved. I have raised multiple complaints in the past 2 months. And recently there has been no connectivity from 17th May 2024 to till date(21st May 2024). And when I contacted the customer care for refund, so that I can go for another service provider, they denied...
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S
May 21, 2024
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Website:Jio air fiber

When I connect to a VPN, my Jio Air Fiber connection is never stable. Many customers are experiencing the same problem.
With other networks VPN is stable.

Even customer support is not listening to what we are saying and disconnecting the call itself.

If this will not be fixed, I prefer refund for my 6 months prepaid plan.
Reliance Jio Infocomm customer support has been notified about the posted complaint.
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    S
    Sumedhpatil675
    from Hadgaon, Maharashtra
    May 20, 2024
    May 20, 2024
    This thread was updated on May 20, 2024
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    No network coverage issue

    Address:AT POST ANJANSINGI TQ DHAMANGAON RLY

    We are facing network coverage issue, since few days, only 1 bar is showing since 1 week. Therefore no internet is working...
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    Address:ahmdedabad

    Sir,

    I have been getting jio sim issuance alerts in my airtel number. initially i ignored it and deleted few of these alerts thinking it might be wrongly sent.
    But today when i was checking my family's ABHA number i was shocked to see that my number was registered in other ABHA holders whom i did'nt know.

    So i am registering this as a fraud alert complain because some fraudster might be using my number...
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    mridul123123
    from Lucknow, Uttar Pradesh
    Apr 20, 2024
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    JIo Air Fiber refund

    Address:lucknow

    Order Number NO0000Y151YF

    Its been more than a month still haven't received my refund....
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    kalyangohain
    from Guwahati, Assam
    Apr 16, 2024
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    I had requested a Jio Air Fiber connection on 22nd Feb 2024. I had made a payment of Rs 5240.92 against order number NO0000XGXEJB. However even after a week of making the payment, the installation was not done and neither anyone from Jio Air Fiber team gave me any update. Finally after being fed up of waiting for installation, I registered a cancellation request on 28th Feb 2024. I was informed that the refund will be processed within 7 working days. The complaint number of the same is SR00001VF2BJ. However even after 45 days of waiting, I have not received the refund amount from Jio Air Fiber. I have made atleast 9-10 calls to the customer care number and each time they give me a new date. I have lost lot of time and energy on this and hence registering a formal complaint on this forum. Kindly help me to get my refund at the earliest.
    Reliance Jio Infocomm customer support has been notified about the posted complaint.
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      Krishnamachari Gopalan
      Apr 11, 2024
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      Address:H73 MJR Platina 49/1 Hongasandra Village

      1) installed Reliance JIO more than a month before.
      2) First got cheated that two airfiber connections will be provided and later said "NO". No response to emails even to Mr.Mukesh.
      3) Frequent disrupt of internet and the customer care numbers and whatsapp numbers finally gives you message that the entire team is busy. This will happen every time.
      4) Old SR request not able to open: SR00001VP420.
      5) ZERO care or importance given to customer problems.
      Reliance Jio Infocomm customer support has been notified about the posted complaint.
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        jioritwiks
        Apr 8, 2024
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        On April 1st 2024 using the Jio app I had recharged for a friend a 84 day plan worth Rs.805, the money was deducted from by SBI Bank account but there was no recharge done from Jio's end also the recharge history on Jio app is not showing the transaction. Here are the details of transaction as provided by Paytm, the app that I used to pay.

        JIO20BR000ANTSFZ[protected]T113736E0360

        To
        Reliance Jio Infocomm
        UPI ID: [protected]@citibank

        UPI Ref no:[protected]
        Reliance Jio Infocomm customer support has been notified about the posted complaint.
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          kunalmeher
          from Mumbai, Maharashtra
          Apr 3, 2024
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          Network issue at my area

          There is nework issue in my area since more than one month. (At post Kelve ( Mangelali), tal & dist - palghar pin 401401)

          I have complained number of times. I send a sms to port number to airtel, but there was a call from jio for not to port it and issue will be resolved. But issue is not resolved....
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          Sudipta Ban
          from Mumbai, Maharashtra
          Apr 1, 2024
          Resolved
          The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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          Resolved
          The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

          Broadband not working for last 1 month in VImannagar

          I have been paying rentals but the link had been down for some long days...
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          Sumedhpatil675
          from Hadgaon, Maharashtra
          Mar 26, 2024
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          Booking amount deducted for Jio AirFiber, but No response for jio air fiber installation

          Address:AT POST ANJANSING TQ DHAMANGAON RLY DIST AMRAVATI

          Hello sir, I have booked jio air fibernet through jio app. I have also paid booking amount of rs. 1000. Its been 8 days since I have not received any call for jio air fiber. My order Id is LR000006MA39 and Order date is 18 March, 2024, Amount Paid : 1000 Rs. Mobile Number : [protected]...
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          Kartik@28
          Mar 23, 2024
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          Reporting Bugs/Fraud

          I got a new jio sim on date 21.03.2024, when the sim is activated and i tried to start my paytm app with my new phone number it is showing the name of the previous user, i am able to see his latest transaction and his lates transaction was at 15 January, 2024 at 12:40, . I reported this in jio telecom on the same day after facing this issue but they do not took out and resolution to it and still they are not replying to my mails and not giving...
          +3 photos
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          nagshere
          Mar 14, 2024
          Mar 14, 2024
          This thread was updated on Mar 14, 2024
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          ISP side issue in VPN not resolved

          Being a long time Jio mobile user I have taken a JioAirfiber connection 3 months back.
          My purpose is mainly to connect the office VPN and to work from home, and the same for my wife as well.
          I have explained well in advance with the engineer who took the payment for the connection, and he guaranteed that VPN will work very smoothly.
          Once the connection was installed for a couple of weeks I didn't use it since I was at...
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          priyanshu2306
          from Jabalpur, Madhya Pradesh
          Mar 13, 2024
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          Jio fiber installation not happening

          “ Dear Customer,

          Thank you for payment of Rs. 1000.00 against JioFiber request No. LR000006DALN.

          Transaction ID : 20240303010890000971061345527974229

          Voucher worth of Rs. 1000.00 will be credited to your MyJio account.

          Kindly click http://tiny.jio.com/trackorder1 to track your order and view receipt for the payment made

          For any queries or support, you may contact...
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          AkkiR
          Mar 7, 2024
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          Trueconnect.jio.com Not giving service

          Address:Indiranagar

          We have a 1-year subscription of Jio Trueconnect website, but they are not approving our content immediately, and because of that we are missing our promotion SMS.

          Kindly take necessary action...
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          gmanoori
          Mar 3, 2024
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          Removal of jio Fiber in front of my plot

          Address:Plot number S 2 C-110, Sachivalaya Nagar Colony, Vanasthalipuram, Hyderabad, Telangana 500070

          I have a jio pole erected in front of my plot. I have decided to start construction of my house and relocation of the pole would help with logistics as it has been of some trouble considering it is a narrow lane. I request a solution as soon as possible...
          +1 photos
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          Amar@4072
          from Rosera, Bihar
          Feb 29, 2024
          Feb 29, 2024
          This thread was updated on Feb 29, 2024
          Resolved
          The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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          Resolved
          The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

          Complaint against jio telecom company

          Address:Vill - Hiramiya,po - Dharha , City - Rosera State - Bihar, Pincode - 848210

          Dear sir,

          I'm using - jio telecom service for the last 1year but for the last 3 months the telecom company Networks are not good in my area and I'm not getting proper connectivity and the data speed is so poor.I'm not able to do my work.I tried to contact the nodal officer and appellate authority but they didn't provide me the final solution so here, I want to request to the respected authorities.Please take some strong action...
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          levissucks
          from Noida, Uttar Pradesh
          Feb 29, 2024
          Mar 3, 2024
          This thread was updated on Mar 3, 2024
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          Jio postpaid deposit not even acknowledged

          Address:Delhi

          Dear Sir,

          I paid Jio agents a security deposit of Rs 599 for their postpaid connection. Until now, the security deposit hasn't even been acknowledged. When I contact the agents, they just don't answer my calls. I've raised several complaints with Jio customer care and escalated it too but no use - they just don't get back.

          I request you to ask this horrible company to please not steal my...
          +1 photos
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          nagamaniadapa
          from Rajahmundry, Andhra Pradesh
          Feb 28, 2024
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          New sim card

          Address:reliance digital rajahmundry

          We took jio sim card with[protected] number and we get many call to that number regarding online loans we just want deactivate that sim but jio stores are not responding properly...
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