Reliance Jio Infocomm
Reliance Jio Infocomm Ltd.
Customer satisfaction rating: 5%
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5687
COMPLAINTS
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Reliance Jio Infocomm Customer Care

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Address
Jio Office, 33, Manak Chowk Main Rd, Manak Chowk
Ratlam
Ratlam District
Madhya Pradesh
India - 457001

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
up
1118
down
419

Phone:
Phone:
up
929
down
389

Additional info
Stores

Digital Xpress Mini - TC23 RCP, Navi Mumbai
Digital Xpress Mini, TC 23, Phase 4, Ground Floor, Reliance Corporate Park, Ghansoli, Navi Mumbai 400701, Maharashtra
+91 22 4478 9093

Digital Xpress Mini - Koperkhairane, Navi Mumbai
Digital Xpress Mini, Shop No. 3, Shubham Palace, Vashi Road, Opposite Vodafone Gallery, Koperkairane, Navi Mumbai 400709, Maharashtra
+91 22 2754 1145

Digital Xpress Mini - Sector 9, Airoli, Navi Mumbai
Digital Xpress Mini, Shop No. 4, Maruti Highway Co-op Society, Plot No. A 2/1, Sector 9, Airoli, Navi Mumbai 400708, Maharashtra
+91 22 6564 1222

Digital Xpress Mini - Sector 17, Vashi, Navi Mumbai
Digital Xpress mini, Shop No. 8 Anand Sagar, Sector 17, Vashi, Navi Mumbai 400703, Maharashtra
+91 22 2780 1118

Reliance Digital - Vashi, Navi Mumbai
Reliance Digital, Maithili Sygnate, Next To BSEL Tech Park, Opp. Vashi Railway Station, Navi Mumbai 400705, Maharashtra
+91 22 6795 7470
+91 22 6795 8280

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Customer satisfaction rating
Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
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5%
Complaints
5687
Pending
0
Resolved
260
Bad
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

Working hours
Mon 12:00 am - 12:00 am
Tue 12:00 am - 12:00 am
Wed 12:00 am - 12:00 am
Thu 12:00 am - 12:00 am
Fri 12:00 am - 12:00 am
Sat 12:00 am - 12:00 am
Sun 12:00 am - 12:00 am

Reliance Jio Infocomm Complaints & Reviews

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My brother-in-law has been using the SIM Card No (Not Mobile):[protected] in the JIOFI. Suddenly it became No Service and on approaching Service center, they said it has been blocked. I have recently recharged with 999/- for 90 days. This money is blocked.

The aadhar card that has been linked with the mobile is : XXXX-XX62-2968

Kindly help so that the SIM card can be used again with the existing balance.
Aug 01, 2021

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    I want to submit Complaint Positive Review Neutral Comment
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    जियो टावर नाम पर जीएसटी टैक्स के रूप मैं पैसे लिए...
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    I online ordered a jio sim to port in to jio and the agent asked me for extra charges and when i refused to pay extra charges he cancelled my order and threatened me to deactivate my sim. The agent number is [protected]
    Jul 30, 2021

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    Reliance Jio Infocomm customer support has been notified about the posted complaint.
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      The Jio fiber speed is supposed to be 300 mbps but I don’t get more than 20 or 30 - my online work suffers because of this...
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      I thought that I will get best services as this is a Reliance Group company but when I surrendered the number then their customer...
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      I made a recharge of RS 2599 plan in my jio prepaid number [protected] on 23 rd july, 2021... I got the daily call + dataplan...
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      As per the jio fiber plan if we are not happy with the service we can return the instrument and can claim full refund after...
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      As per the jio fiber plan if we are not happy with the service we can return the instrument and can claim full refund after...
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      Maine ek postpaid fiber connection kharida tha 6 6 month wala plan ke saath or usse maine 4 din ke baad refund ke liye daal...
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      I was unable to replace my jio SIM card due to date of birth mismatch. I didn't updated my date of birth in aadhar, since...
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      Jio company mane jio sim me 11rs ka recharge kara 1gb data ka mujha data nahi mila help me mobile no[protected]coc
      Jul 23, 2021

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      Reliance Jio Infocomm customer support has been notified about the posted complaint.
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        In my area Hailakandi, Assam. Pin - 788151, the network is fine all day but when the power goes out so does the network also,...
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        Dear Sir,

        The matter is that My jiofiber connection (Jio Fiber number[protected]. ServiceID[protected]...
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        On 7th july I recharged my jio fiber through Paytm payment bank. Money got debited from my account and got credited in jio...
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        Dear Sir,

        Let me introduce myself as Sudhersan S bearing jio fiber connection (on landline number:+91-[protected]).

        I am planning move out of the city and as part of it I raised a service request SR0000156S0F on[protected] to "cancel" my jio fiber connection and collect & process refund of security deposit, a service engineer contacted me on relocation, I explained him that the ticket was not raised for relocation but cancellation. I followed up by raising another request SR000015DJVH on[protected], same thing happened. Same thing happened on SR000015DWU2 ticket raised on[protected].

        I am writing this email in good faith that an appropriate an action will be taken on this matter.
        I have been a user of Jio fiber/services for a few years now and I myself have been a advocate of Jio services, please don't make me think I was wrong all along.

        Yours sincerely
        Sudhersan S
        Jul 20, 2021

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        Reliance Jio Infocomm customer support has been notified about the posted complaint.
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          I have done the recharge of my jio fiber through Paytm payment bank. Amount got deducted from my account but jio is denying...
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          Me jio retailer hu aur me jio conection bhi bahat sara deta tha lekin sim ke liye extra 10 rs per sim card office se charge karta hai aur online sim active karne ke subidha bhi abhi tak nahi kar diya hai office ke log meine bahat bar apna shop ka photo aur agrrement bheja par abhi tak koi response nahi mila mujhe.
          Jul 18, 2021

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          Reliance Jio Infocomm customer support has been notified about the posted complaint.
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            I want to submit Complaint Positive Review Neutral Comment
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            Complaint no : SR000015T9HT

            Name of registered person : Pratiksha Arvind Soorada

            Complaint :...
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            I've recently ported my number to Jio. Once your current plan is about to get expire, they start sending you multiple texts...
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