Reliance Jio Infocomm Customer Care
Reliance Jio Infocomm Ltd.
Customer satisfaction rating: 4%
Submit a Complaint
2379
COMPLAINTS

Reliance Jio Infocomm Customer Care

Reliance Jio Infocomm Ltd.

Webpage:
TwitterFacebookYoutube
Address
Jio Office, 33, Manak Chowk Main Rd, Manak Chowk
Ratlam
Ratlam District
Madhya Pradesh
India - 457001

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
up
602
down
216

Phone:
Phone:
up
426
down
188

Additional info
Stores

Digital Xpress Mini - TC23 RCP, Navi Mumbai
Digital Xpress Mini, TC 23, Phase 4, Ground Floor, Reliance Corporate Park, Ghansoli, Navi Mumbai 400701, Maharashtra
+91 22 4478 9093

Digital Xpress Mini - Koperkhairane, Navi Mumbai
Digital Xpress Mini, Shop No. 3, Shubham Palace, Vashi Road, Opposite Vodafone Gallery, Koperkairane, Navi Mumbai 400709, Maharashtra
+91 22 2754 1145

Digital Xpress Mini - Sector 9, Airoli, Navi Mumbai
Digital Xpress Mini, Shop No. 4, Maruti Highway Co-op Society, Plot No. A 2/1, Sector 9, Airoli, Navi Mumbai 400708, Maharashtra
+91 22 6564 1222

Digital Xpress Mini - Sector 17, Vashi, Navi Mumbai
Digital Xpress mini, Shop No. 8 Anand Sagar, Sector 17, Vashi, Navi Mumbai 400703, Maharashtra
+91 22 2780 1118

Reliance Digital - Vashi, Navi Mumbai
Reliance Digital, Maithili Sygnate, Next To BSEL Tech Park, Opp. Vashi Railway Station, Navi Mumbai 400705, Maharashtra
+91 22 6795 7470
+91 22 6795 8280

View More Information...

Customer satisfaction rating
4%
Complaints
2379
Pending
0
Resolved
104
Bad
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

Working hours
Mon12:00 am - 12:00 am
Tue12:00 am - 12:00 am
Wed12:00 am - 12:00 am
Thu12:00 am - 12:00 am
Fri12:00 am - 12:00 am
Sat12:00 am - 12:00 am
Sun12:00 am - 12:00 am

Reliance Jio Infocomm related photos (464)

Complaints with pictures are more trusted and informative    View all

Reliance Jio Infocomm Complaints & Reviews

Sort by:

Reliance Jio Infocomm — retailer don't give us our jio mobile

 rgarg9572 on Oct 19, 2017
Sir we register for a jio phone through retailer...now retailer don't give us our mobile and says take new connection also from us otherwise he don't gave us our mobile...his excuse is this that if we don't get a new connection from him he has no any benifit in giving this mobile to us...please solve our problem as soon as possible on this occasion of diwali......
Complaint comments  Read comments Complaint category Mobile Handsets

Reliance Jio Infocomm — service to customers at reliance digital iskon mall ahmedabad

 Saurinmehta on Oct 19, 2017
I visited the shop to collect my Rs 1500/- pre booked mobile but after spending more than an hour due to ques i could not get my phone even after providing my aadhar number & otp pin as the person said the session has expired !! On complaining to the store manager i was informed that i was lucky as i had to wait only 1 hour, there was 3 hour waiting period yesterday !! What to say if somebody takes pride in this !!...
Complaint comments  Read comments Complaint category Mobile Handsets

Reliance Jio Infocomm — regarding mobile number 8218880667

 Harsh Mani Raturi on Oct 18, 2017
I purchased a new mobile lyf from haldwani, some time in the month of january 2017, which have suddenly stopped working. I sent it for its repairing to reliance service centre, which was returned to me without having been repaired the same and the sim which was along with the mobile phone bearing it's number 8218880667 have also been lost by the workers of service centre of haldwani. Please kindly block the same for being it's misusing....
Complaint comments  Read comments Complaint category Mobile Handsets

Reliance Jio Infocomm — jio phone not deliver as per promise

 Aziz Khot on Oct 18, 2017
Dear sir
Jio phone
This is compaint about jio phone not deliver as per promise first than also u took time till diwali but phone has been not deliver yet i have complaint jio care on call mail everything but not reply this is last option for me to compaint after that i am file the compaint aginst jio owner and brand in tral under 420 and 472 section ipc. Because of that mr. Ambani harrasing people by taking their money on cheap level management. I. Need reply with in 1hrs after u received the mail. Otherwise i will start filling compaint on trai official wedsite....
Complaint comments  Read comments [1]Complaint category Mobile Handsets

Reliance Jio Infocomm — jio extra data

 R Thyagarajulu Reddy on Oct 18, 2017
Hi sir this is thyagarajulu my jio nu 7981406014 this extra 5gb add but I am use jiofi but not working this data pleas help me sir...
Complaint comments  Read comments Complaint category Education

Reliance Jio Infocomm — suddenly my two numbers were disconnected and none of care or store rep knows what's going on

 Vinaykumar Irabatti on Oct 18, 2017
Hi,
I have activated two jio number (7020420055 & 7020420077) around 21-sept.
I activated the sims by paying 480/- per sim along with kyc verification manually in solapur store located at rajendra chowk.

I was using the sims for around 15 days with incoming and outgoing. Sudden on friday 13-oct both the sims stopped working. When i contacted the customer care, they do not find the number. They could not search my any of the number by addhar/pan/alternate num/address... What type of system is this??
To add more worries to the case, when i visited the same store...
Complaint comments  Read comments Complaint category Telecommunications

Reliance Jio Infocomm — network and services

 Shrey Goel on Oct 18, 2017
Even on recharging my mobile with the plan of 1 gb per day 4g internet, the network issues are still there. Say when i didn't recharge the speed was reduced but on recharging the speed increases to some extent but after sometime it again for to the same initial speed (Reduced one) despite of my data being still remained. There is no usage still my data is auto consumed and it shows consumption of data on its ownself that the data i. E 1gb has been consumed....
Complaint comments  Read comments [1]Complaint category Internet Services

Reliance Jio Infocomm — recharge done on jio infocom bill desk n0t credited to my jio number 7976677950 and debited from my account

 mehash49 on Oct 18, 2017
I recharged with rs. 798.00 for my jio sims 9636036298 and 7976677950 for rs.399.00 each in one go from your website on 16.10.2017 through jio infocom bill desk by net banking from my icici bank account no. Xxxxx469 under recharge offer. The payment was successful and rs. 798.00 has been debited
The payment my merchent referene number is jici5743491009 and
Thetransaction reference number is 1314390444.
My payment towards 96360362 has been partialy credited to my abve number account and i have received 8 recharge vouchers but not the 5gb data.
The other recharge on...
Complaint comments  Read comments Complaint category Online Shopping

Reliance Jio Infocomm — jio phone booking refund

 Digvijay Singh Gaur on Oct 17, 2017
Sir i tried to book jio phone on 24aug2017, i tried to book jio phone from their website jio.com for payment of 500 they transferred me to payment gateway then i select sbi net banking for this purchasing, after successful completing payment from bank's site, bank site redirected me to jio.com but on jio.com they show me transection fail.
After that i wait for 7 days for money refund, but i haven't received my deduced amount 500, then i call to jio customer care and they says that they haven't received payment from bank then i registered complaint in sbi for refunding my money, after resolving...
Complaint comments  Read comments Complaint category Online Shopping

Reliance Jio Infocomm — non activation

 monojitsharma on Oct 17, 2017
I purchased online one jio router delivered to me on 5.10.17 and subsequently a jio sim on 6.10.17 from one r. K. Trader located at bora market, srinagar area in r. G. Baruah road, guwahati. But i regret to bring yo your notice that i am yet to receive the sms notifying about the sim number with which ti sctivate it. I have repeatedly visited the said r. K. Traders but to no avail. Every time they give some lame excuses and gives me adsurance of notifying me about the sim number to no avail. I have purchased the same fir my daughter whi studies in delhi university anf it is not possible for me to...
Complaint comments  Read comments [1]Complaint category Other

Reliance Jio Infocomm — telephone calls are not made from my jio number. your representative/service centre m/s digital life at hole market, jammu not attending.

 Kalyan Singh Jamwal on Oct 17, 2017
I am not able to make telephone calls from my jio post paid number 7889312297. I went to your service/sale centre m/s digital life situated at hole market jammu but they did not redress my greivance. Only one man is running the show which include sale& service.
I being a senior citizen can not stand in a queue on the road in scorching sun. This shop has no customer convenience facilities. The entire operations are being run from one window. I have been informed that my sim will be replaced.
Being a senior citizen please get my problem fixed at the earliest & blacklist digital life...
Complaint comments  Read comments Complaint category Mobile Handsets

Reliance Jio Infocomm — jio phones delivery

 amruth srisrimal on Oct 17, 2017
I am a retailer i just want to kno how an retailer can get details. Of issued. Jio phone to him. From company.
My problem with an example
I booked 18 phones
But as distributor says. Company only issued. Only. 10phones. To us.
And we can only. Give you 10phones.

And he 's giving 80phone. To other... Person who booked 80phone.
So. Wanted to. Know the. Policy. Of. Jio company. Or. Is. The policy of distributor. Who ignoring the small retailer who booked 18 phones for. His. Benefits....
Complaint comments  Read comments Complaint category Mobile Handsets

Reliance Jio — jio phone pre booking

 SANA GANESH on Oct 16, 2017
Hello

I booked my jio phone on the day it opened. But i hadn't received my jio phone till now. What is the reason? By making call to jio customer service they said that it will be delivered to you by diwali. Till now i hadn't received any message, mail, or phone call. Please take it seriously. My booked to 533101 pin code.
I forgot my transaction number. My jio phone number is 8328334632
I booked on that number only
Thank you....
Complaint comments  Read comments [2]Complaint category Electronics & Appliances

Reliance Jio Infocomm — galat no. pe recharge ho gya hai

 parmveer Dhanoa on Oct 16, 2017
Mai jio dealer hu mera no.7973297793 hai maine apne khud k dusre no. 9877265121 pe recharge krna tha aur mere se galti se 9877262151 pe recharge ho gya 399 ka trns. Id br0000fwbpmg hai plz refund me...
Complaint comments  Read comments [1]Complaint category Mobile Service Providers

Reliance Jio Infocomm — reliance jio data exhausted without using

 murali.s@shloklabs.com on Oct 16, 2017
Hi, this is a frequent issue i am facing with my dongle. I have the 509 plan with 2gb limit per day. My data pack get exhausted on days even when the dongle is switched off.

I've already complained to customer care, taken the dongle to the store and verified it.

Today is one of those days, where i switched on my donge at 09:00 but it say that i already spent 1.18gb by 08:15. I used for another 25 minutes switched it off and when switched on at 16:00 it says that the account is exausted.


Actually this is a recurring issue but today was a clear...
Complaint comments  Read comments [1]Complaint category Mobile Service Providers

Reliance Jio Infocomm — jio jddd rs.399 recharge

 @saurasha on Oct 16, 2017
I just want to ask i am a consumer and need a resolution from jio then why it is not possible in today's it world?

I become very frustrated and disappointed when didn't get any resolution from jio customer care after calling and sending several emails.

I have a jio plan activated till 30th of december 2017 and i called a customer representative and asked clearly that if i recharge today with jddd rs.399 plan will my validity increase till 31st march 2018 or not and the plan will get automatically activated or i need to activate? After getting confirmation that i need...
Complaint comments  Read comments [1]Complaint category Telecommunications

Reliance Jio Infocomm — network speed and non response of customer care centre

 Sangameswara Rao Dhupam on Oct 16, 2017
Internet is not working
Internet is too slow.. Tower show full network.. But internet is too slow and sometimes internet is not working... Customer care personnel not responding. I am continuously trying to contact them since 5 days. I could not down load even the file in kbps. Most of the times the speed comes below 1mbps speed. Cusyomer care personnel are at lifting the call. Previously they were very prompt....
Complaint comments  Read comments Complaint category Internet Services

Reliance Jio Infocomm — I have done wrong recharge on 7010806485

 karthik31 on Oct 16, 2017
Dear sir,
I have done wrong recharge on 7010806485. I have done recharge of 498 rs via jio.com. And it showing payment is sucess. I have done recharge on 15 october 2017. Jio money transaction id is jsm35729593793. My number is 7010186485. Please reverse this recharge to the correct number....
Complaint comments  Read comments Complaint category Banks

Reliance Jio Infocomm — network coverage problem in vinjerwal area-143116

 Sunil Damathia on Oct 16, 2017
We are facing problem in connectivity. There is only one network bar all the time. The voice quality is so bad in jio. The data on the name of 4g is bad than 2g in actual. I have paid and buyed this with money, not a free user. So keeping in view i want to bring it to your notice to please provide the services with the best for what we have chosen your service.
Very bad experience. The details of area are, area vinjerwal, p/o bhattike, teh. Baba bakala sahib, dist. Amritsar, punjab-143116...
Complaint comments  Read comments Complaint category Internet Services

Reliance Jio Infocomm — unsuccessful recharge

 singh1966 on Oct 16, 2017
I recharged my jio number on 16/10/2017 for rs 399 through central bank upi. Amount was deducted from my bank a/c for bildesk india ideas@icici but my jio no. Is not recharged still yet. Please refund the amount so soon. My jio customer care indicates the matter related to bildesk of icici. Please solve the issue very soon and refund my money or make my jio no. Recharge successful....
Complaint comments  Read comments Complaint category Mobile Service Providers

Recently Discussed

(2 minutes ago)
Justickets
movie ticket cancel request
(3 minutes ago)
Vodafone India
347 recharge plan
(3 minutes ago)
Totoodo.com
didn't receive bill and the warranty
(3 minutes ago)
Patanjali Ayurved
patanjali choco delight taste like chemical

Featured Complaints

www.bdomains.com