[Resolved] PayUMoney — regarding payment id[protected]

[email protected]

from Mohali, Punjab

Address:

Ludhiana, Punjab, 141007

I have deposited electricity bill on 28/08/2017 through payumoney payment id no[protected], merchant transaction indentifier : pyu[protected] rs. 2070.03 inclusive of convenience fee :20.03. But pspscl department said this payment has not been credited in our account. Previous bill amount added in bill of october 2017 month. Please rectify this and convey to pspcl for this receipt.

Gourav kumar,
Shimla colony,
Contract a/c no [protected].
Contact no [protected]

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Nov 27, 2017

Complaint marked as Resolved

PayUMoney customer support has been notified about the posted complaint.

Verified Support

Oct 26, 2017

PayUMoney Customer Care's response Hi,

We would like to inform you that the TXN for the Payment Id[protected] is successful at our end. The amount for the same has been remitted to the merchant.

For any concern regarding, delivery of the product/Payment receipt/Account Details/Cancellation/Refund, you are requested to contact the merchant directly with Merchant Order Id - PYU[protected] in order to get the status at their end.

Alternately for any more assistance, you can also contact us at [protected]@payumoney.com or just create a ticket at our end through https://www.payumoney.com/support.html

Regards,
Team PayU

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Comments

Deep Sohian

from Bathinda, Punjab

Sir my name is parmjeet singh. i am doing a payment of 2000 to hemlata kumari sahu through payumoney getway on 20/10/2017. my a/c is debitd with 2000 but payment is not received by hemlata kumari sahu. they said payment is dropped in between .i am doing paymet of my jaiib video lectures . so please help me to recover my balance