PayUMoney — Regarding refund of Rs 7530/- against payment ID 22728390

Address:

Ahmednagar, Maharashtra

Dear Sir/Ma’am I have purchased Kamachi exercise Bike from shopclues.com (order no.[protected] and I payed the amount Rs. 7530/- through payumoney Transaction ID 22728390. I received the order in damaged condition so I request for refund my amount in my account. On 23rd April I received email from shopclues that (Please be informed that the refund for your order has already been initiated from the payment gateway in the 2nd week of April and the amount have also been credited to your account/card through which you paid.) But I have not received any amount in my account so let me know whether shopclue has deposited the amount to you or not or they are just making me fool. Last time I have received the refund amount for another product on shopclues through your gateway but this time they are saying its already deposited in my account but I have not received any message from payumoney.com or from my bank. Thank you..