[Resolved] PayUMoney — regarding refund of the payment | |
Payment of rs.682 was done but the order was not placed. Payment was done through your gateway through a rupay debit card ending with 3827. The merchant name was redbus. And the order was placed on 1st june 2018. On calling the merchant redbus their executives informed that the payment was stuck at your gateway and contact you regarding the issue. The reference id is [protected]. Contact me (Avinash talnikar) regarding the issue at earliest. Was this information helpful? | |
Jul 14, 2018 Complaint marked as Resolved PayUMoney customer support has been notified about the posted complaint. Verified Support Jun 13, 2018 PayUMoney Customer Care's response Hi, We are unable to trace any transaction with the provided details. Please share the below details at [protected]@payumoney.com via email to assist you further - • PayU, Merchant and Bank reference number. • Scan copy of bank statement indicating the debit for the required transaction. • Transaction date along with the amount. • Email id or phone number used for processing the transaction. • First 6 and last 4 digits of your card. • UPI / VPA if any used Regards, Team PayU | |
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