PayUMoney — regarding refunding money for failed transaction

salome yuolin

from Bengaluru, Karnataka

Address:	560016
Website:	www.payumoney.com/bescom/#

On 23 oct 17, 12:13 pm and and 12:16 pm i tried to pay bescom electricity bill i performed transaction for first time the transaction has failed, but i tried again i got the same error but my money was debited twice from my account for a failed transaction. Regarding this i sent mail to pay nearly 7- 8 times but each time they say they refund within 5-7 days, but still they never refunded the money, it is so frustrating because you people offer so poor service to customer. I request you to refund my money asap for the following payment id[protected] and[protected]. Please do the needful immediately.

Was this information helpful?

No (0)

Yes (0)

PayUMoney customer support has been notified about the posted complaint.

Oct 31, 2017

Updated by salome yuolin It has been more than 7 days still no response from this careless people, they offer poor service and least bothered about customers.