[Resolved] PayUMoney — regarding service not provided by merchant

dinesh230991

from New Delhi, Delhi

Address:

Z47 WEST PATEL NAGAR ,Z BLOCK.NEW DELHI-110008, New Delhi, Delhi, 110008

Sir,
My self dineshkumar l, my order id is[protected] and the merchant order id is[protected]... There is no response from him... Pls refund my amount... My email address [protected]@gmail.com and my mobile number [protected]... Pls take necessary action and refund my amount 5999 rupees as soon as possible... I already register a complaint but there was no response from your side

Was this information helpful?

No (0)

Yes (0)

Dec 27, 2019

Complaint marked as Resolved

PayUMoney customer support has been notified about the posted complaint.

Verified Support

Nov 26, 2019

PayUMoney Customer Care's response Hey,

Please note that this is a successful TXN via PayUmoney Payment Id[protected] at our end, the amount for the same has been remitted to the merchant. For any concern regarding, delivery of the product/Payment receipt/Account Details/Cancellation/Refund, you are requested to contact the merchant directly in order to get the status at their end.

Regards,
Team PayU

Related PayUMoney reviews

View all 3770 PayUMoney Reviews

Comments

Vincent Akintade

I made a payment to luno using payu on wed 20th Nov 2019.the money was deducted from my account but was not credited on the merchant site(luno)..I have sent series of emails but still no response.
Merchant l.d: [protected]

PayUMoney Customer Care's response, Dec 4, 2019

Verified Support

Hi,

this is PayU India, your concern seems to be related to PayU Nigeria. We'd suggest you to contact them directly for any further assistance over this.

Regards,
Team PayU