[Resolved] PayUMoney — regarding the refund of cancelled tickets | |
Dear sir/madam My pnr number is [protected]. My booking was for 5th of november but due to some reasons i cancelled the ticket on 2nd of november and irctc helpline is saying that they sent the refund on 4th of november and today is 10th of november. Its been 6th days but still i have not got the refund of rs 2120. My reference number is 75503728309024272952084. Kindly send my amount to my account as soon as possible. Was this information helpful? | |
Dec 16, 2018 Complaint marked as Resolved PayUMoney customer support has been notified about the posted complaint. Verified Support Nov 13, 2018 PayUMoney Customer Care's response Hi, We are unable to trace any transaction with the provided details. Please share the below details at [protected]@payumoney.com via email to assist you further - • PayU, Merchant and Bank reference number. • Scan copy of bank statement indicating the debit for the required transaction. • Transaction date along with the amount. • Email id or phone number used for processing the transaction. • First 6 and last 4 digits of your card. • UPI / VPA if any used Regards, Team PayU | |
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