PayUMoney — Request for refund of my 493

On date 1 November 2020 I made a payment of 493 to the online merchant dreammakeup.in by PayUMoney . The transaction was marked Sucessful and I received notification regarding sucessful transaction by PayUMoney organization and money was deducted from my account but the merchant site reflected pending transaction and after some time it was showing transaction failed but money was already deducted from the account . So i kindly request PayUMoney team to resolve my issue and grant me my refund back.
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PayUMoney customer support has been notified about the posted complaint.
Verified Support
Nov 02, 2021
PayUMoney Customer Care's response
Hi! Apologies for the inconvenience. Request you to share your contact number and email id used during this transaction along with the screenshot of transaction details (Transaction id, amount and date) via help.payu.in and our respective team will assist you with your query. Regards, Team PayU
Nov 02, 2021
Updated by Yuvika Singh
I did the same but yet I haven't received any response from PayUMoney team
My transaction is - [protected]
My email id - [protected]@gmail.com
Phone number - [protected]
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