[Resolved] PayUMoney — reservation in first ac | |||||
I tried booking a first ac ticket in train 11014 though my hdfc debit card on 29.03.2018 in irctc rail connect app. Payment was twice debited for rs.2155/- for one transaction. One transaction failed. Transaction id [protected] booking date 29.03.2018 for rs. 2155/- shows payment failed. Journey date 30.03.2018. Train no.11014. From ksr bengaluru to gulbarga. But amount debited from my account. Please refund my amount of rs. 2155/- Was this information helpful? | |||||
May 3, 2018 Complaint marked as Resolved PayUMoney customer support has been notified about the posted complaint. Verified Support Apr 02, 2018 PayUMoney Customer Care's response Hi, We would like to inform you that the TXN for the Payment Id [protected] is successful at our end. The amount for the same has been remitted to the merchant. For any concern regarding, delivery of the product/Payment receipt/Account Details/Cancellation/Refund, you are requested to contact the merchant directly with Merchant Order Id - [protected] in order to get the status at their end. Alternately for any more assistance, you can also contact us at [protected]@payumoney.com or just create a ticket at our end through https://www.payumoney.com/support.html Regards, Team PayU | |||||
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This is to inform you that your payment id: 6874842509 - 100001214325453 has already been refunded by us with reference number: 30001080938091127530420. We'd advise you to please get in touch with the issuing bank regarding the same.
Alternately you can also contact us at care@payumoney.com or just create a ticket at our end through https://www.payumoney.com/support.html
Regards,
PayU Team