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PayUMoney — T. P solutions www.thetripplaners.com

Address:New Delhi, Delhi, 401105
Website:www.thetripplaners.com

They called me on 21 jan 2017 and sold a travel package with 28 days refund policy and a mobile phone as gift once I brought they said the gift is posted which I did received but it was a school bag worth 180
So I called to which they said that was just to confirm my address and now they will post the mobile

As that did not come I called them again

but now they are saying you can only get gift once my 10 friends buys the travel package from them.

So I wanted to cancel the trip to which they are saying Non Refundable

This is complete case of fraud and cheating.
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i am facing the same issue and they did the same with me as well, i m asking for bookings but they always say that booking are not available for your dates ( [protected]@gmail.com )
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PayUMoney Customer Care's response, Jul 31, 2017
Verified Support
Hi,

We are unable to track the transaction with the information provided by you.

Request you to share your Payu Payment ID, Email ID and mobile number at care@payumoney.com and the concerned team will be able to help you further.

Alternately you can also contact us at care@payumoney.com or just create a ticket at our end through https://www.payumoney.com/contactus-ticket.html?userType=buyer

Regards,
PayU Team
Hi paumoney Team,

am also facing the same problem and need your help in getting my amount back.
Reply
PayUMoney Customer Care's response, Sep 6, 2017
Verified Support
Hi,

We are unable to track the transaction with the information provided by you.

Request you to share your Payu Payment ID, Email ID and mobile number at care@payumoney.com and the concerned team will be able to help you further.

Alternately you can also contact us at care@payumoney.com or just create a ticket at our end through https://www.payumoney.com/support.html

Regards,
PayU Team

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