PayUMoney — Tablet / Payment deducted but still product not received
N
neelbaroda
One Table buy online from Boxgig.in Website on 19/08/2020 and i hve received sms from PayU ( Your payment ( ID[protected] of Rs 2499.00 for Divyanshu Jain is Successful. ) Also i have received mail of order from that website. But Till date i have not receive product. So request u to reverse the amount from merchant account and refund me.
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PayUMoney customer support has been notified about the posted complaint.
As checked, this is a successful transaction via payment Id[protected] at our end and the amount for the same has been remitted to the merchant. For any concern regarding, delivery of the product/Payment receipt/Account Details/Cancellation/Refund, request you to contact the merchant directly on [protected]@gmail.com for further assistance with your query.
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Apologies for the inconvenience.
As checked, this is a successful transaction via payment Id[protected] at our end and the amount for the same has been remitted to the merchant. For any concern regarding, delivery of the product/Payment receipt/Account Details/Cancellation/Refund, request you to contact the merchant directly on [protected]@gmail.com for further assistance with your query.
Regards,
Team PayU