[Resolved] Payumoney — Transaction failed but amount got debited
Pune, Maharashtra, India
I ordered food from Food Panda via Pay u money gateway on July 12, 2015. The first transaction got failed leading to debit an approximate amount of Rs. 82 from my Allahabad bank account. The Pay u money for the transaction is 54413214 My bank details are as follows: Allahabad bank account no. - [protected] Account holder: Akshat Goyal Savings account Jiwaji University branch IFSC code: ALLA0211871 Kindly refund this amount back in my account as soon as possible.
Complaint marked as Resolved Oct 2, 2017
[Jul 14, 2015] PayUMoney customer support has been notified about the posted complaint.
Verified SupportPayUMoney Customer Care's response, Sep 01, 2017
We are unable to track the transaction with the information provided by you.
Request you to share your Payu Payment ID, Email ID and mobile number at [protected]@payumoney.com and the concerned team will be able to help you further.
Alternately you can also contact us at [protected]@payumoney.com or just create a ticket at our end through https://www.payumoney.com/support.html
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