[Resolved] PayUMoney — transaction failed but money debited from my account | |||||
Hiii i have made a transaction of 619 rs.in 31.03.2018 and the transaction got failed but money was taken from my account.. Can u plzzz refund my money or solve my problem... Transaction details[protected].. This is a transaction of recharge of internet service pintwire... My transaction mobile no. Is [protected] and account holder name is rohini sureshe and my email address is [protected]@gmail.com plzzz solve my problem and refund my money Was this information helpful? | |||||
May 14, 2018 Complaint marked as Resolved PayUMoney customer support has been notified about the posted complaint. Verified Support Apr 13, 2018 PayUMoney Customer Care's response Hi, We are unable to trace any transaction with the provided details. Please share the below details at [protected]@payumoney.com via email to assist you further - • PayU Transaction ID, Merchant ID and Bank reference number. • Scan copy of bank statement indicating the debit for the required transaction. • Transaction date along with the amount. • Email id or phone number used for processing the transaction. • First 6 and last 4 digits of your card. • UPI / VPA if any used Alternately you can also contact us at [protected]@payumoney.com or just create a ticket at our end through https://www.payumoney.com/support.html Regards, PayU Team | |||||
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