PayUMoney — Transaction happened via PayUMoney to a fraud ecommerce website | |
There was a website named trademeshop.com on which I order a JIO dongle by paying 1500 rupees. Transaction was processed by PayUMoney. Later that website vanished their phone number email ID anything is not working. Why PayUMoney processes the transaction to a fraudulent website. I paid via UPI on 30th August and transaction ID is[protected] and it transacted into an Axis Bank Account. I need refund of this money. Was this information helpful? | |
PayUMoney customer support has been notified about the posted complaint. | |
2 Comments | |
Comments
Hi,
We are unable to trace any transaction with the provided details. Please share the below details with us via https://help.payu.in/ and we shall assist you further.
• PayU, Merchant and Bank reference number.
• Scan copy of bank statement indicating the debit for the required transaction.
• Transaction date along with the amount.
• Email id or phone number used for processing the transaction.
• First 6 and last 4 digits of your card.
• UPI / VPA if any used
Regards,
Team PayU
We are unable to trace any transaction with the provided details. Please share the below details with us via https://help.payu.in/ and we shall assist you further.
• PayU, Merchant and Bank reference number.
• Scan copy of bank statement indicating the debit for the required transaction.
• Transaction date along with the amount.
• Email id or phone number used for processing the transaction.
• First 6 and last 4 digits of your card.
• UPI / VPA if any used
Regards,
Team PayU
60%
Complaints
3770
Pending
436
Resolved
2131
View all 3770 PayUMoney reviews & complaints
7th Floor, Pearl Tower, Plot No 51 Institutional Area, Sector 32, Gurgaon, Haryana, India - 122002
View all PayUMoney contact information
We are unable to trace any transaction with the provided details. Please share the below details with us via https://help.payu.in/ and we shall assist you further.
• PayU, Merchant and Bank reference number.
• Scan copy of bank statement indicating the debit for the required transaction.
• Transaction date along with the amount.
• Email id or phone number used for processing the transaction.
• First 6 and last 4 digits of your card.
• UPI / VPA if any used
Regards,
Team PayU