[Resolved] PayUMoney — tried to buy irctc tickets, transaction not happened but amount deducted. | |
Tried to buy IRCTC tickets from Raipur to Secbad, transaction not happened but amount deducted. Now we are unable to track the transaction, and not able to complain to PayU as there is no transaction. Transaction Date: 23-Oct-2019 Debit Card (Rupay Card) Mobile: [protected], [protected] How Payu deduct the money when the transaction not happened at all. This is ###. Was this information helpful? | |
Nov 26, 2019 Complaint marked as Resolved PayUMoney customer support has been notified about the posted complaint. Verified Support Oct 26, 2019 PayUMoney Customer Care's response Hi Ram, We are unable to trace any transaction with the provided details. Please share the below details with us via https://help.payu.in/ and we shall assist you further. • PayU, Merchant and Bank reference number. • Scan copy of bank statement indicating the debit for the required transaction. • Transaction date along with the amount. • Email id or phone number used for processing the transaction. • First 6 and last 4 digits of your card. • UPI / VPA if any used Regards, Team PayU | |
2 Comments | |
Comments
Here i got failed transaction from IRCTC as attached.
Reply
G KARTHEEK, [protected] HYD
Im Booking Tatkal Ticket But Waiting List So Im Cancelled PNR NO [protected],
THE TIcket transaction id [protected],
Refund id [protected] .
So Please Add My money to My BAnk Account Immediately.
Im Booking Tatkal Ticket But Waiting List So Im Cancelled PNR NO [protected],
THE TIcket transaction id [protected],
Refund id [protected] .
So Please Add My money to My BAnk Account Immediately.
PayUMoney Customer Care's response, Oct 29, 2019
Verified Support
Hi,
We are unable to trace any transaction with the provided details. Please share the below details with us via https://help.payu.in/ and we shall assist you further.
• PayU, Merchant and Bank reference number.
• Scan copy of bank statement indicating the debit for the required transaction.
• Transaction date along with the amount.
• Email id or phone number used for processing the transaction.
• First 6 and last 4 digits of your card.
• UPI / VPA if any used
Regards,
Team PayU
We are unable to trace any transaction with the provided details. Please share the below details with us via https://help.payu.in/ and we shall assist you further.
• PayU, Merchant and Bank reference number.
• Scan copy of bank statement indicating the debit for the required transaction.
• Transaction date along with the amount.
• Email id or phone number used for processing the transaction.
• First 6 and last 4 digits of your card.
• UPI / VPA if any used
Regards,
Team PayU
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