[Resolved]  PayUMoney — ttd special entry

Address:T.B. ROAD, Thrissur, Kerala, 680021

I had booked tirupati darshan on october, 2019 for 6 people. The darshan date was november, 2019.

I paid rs.2400/- via debit card federal bank.
Payment id[protected][protected]
Merchant id : puihoko7
Date : october 2, 2019

I have not received darshan booking confirmation from the website.

Payment was charged on my debit card. Please confirm if the payment has reached mybalaji.in.

I am trying to get in touch with support team at tirupati. But there is no response from them. Please arrange our darshan or
Could please refund the amount of rs.2400/- on my debit card.
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Nov 29, 2019
Complaint marked as Resolved 
PayUMoney customer support has been notified about the posted complaint.
Verified Support
Oct 27, 2019
PayUMoney Customer Care's response
Hey,

Please note that this is a successful TXN via PayUmoney Payment Id - XXXXXX at our end, the amount for the same has been remitted to the merchant.

For any concern regarding, delivery of the product/Payment receipt/Account Details/Cancellation/Refund, you are requested to contact the merchant directly with Merchant Order Id[protected] in order to get the status at their end.

Thanks & Regards,
Team PayU
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