[Resolved]  PayUMoney — UC not credited to bgmi account

I have made two transaction for purchasing UC from Xtremebuy.in site of around 1500 Rs. in total. The UC is not credited to the account even after 48hrs of successful transation. I want either the UC to my account or money refund.Transaction ID-P2107151017042711889025
Thanks and regards
Atharva
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Aug 21, 2021
Complaint marked as Resolved 
PayUMoney customer support has been notified about the posted complaint.
Verified Support
Jul 21, 2021
PayUMoney Customer Care's response
Hi!

Apologies for the inconvenience. As checked, this is a successful transaction via PayU Id - [protected] at our end and the amount for the same has been remitted to the merchant. For any concern regarding, delivery of the product/Payment receipt/Account Details/Cancellation/Refund, request you to contact the merchant directly on [protected]@gmail.com for further assistance with your query.

Regards,
Team PayU
Complaint comments 

Comments

Uc Abhi tak nahi aaya

Money is not refunded yet

PayUMoney Customer Care's response, Aug 13, 2021
Verified Support
Hi!

As checked, this is a successful transaction via PayU Id - 13804924344 at our end and the amount for the same has been remitted to the merchant. For any concern regarding, delivery of the product/Payment receipt/Account Details/Cancellation/Refund, request you to contact the merchant directly to get the status at their end.

Regards,
team PayU
I haven’t got my uc it’s been a week I have done payment of 398

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