[Resolved]  PayUMoney — unable to receive my ordered product

Address:Nagpur, Maharashtra, 440010
Website:www.mygreenmart.in

Dear sir/madam,

With due respect, i brought your kind attention that 1 week ago, i have ordered 1 kg 'avocado' fruit on www.mygreenmart.in website & still the order is not shipped at my address by www.mygreenmart.in & they are not giving any response, as they are acting now as fraud.

Please solve my problem and kindly take a suitable action against www.mygreenmart.in or please refund my amount paid, as i am very disappinted.

I shall be very thankful to you.

The necessary details are as under :-
www.mygreenmart.in

Order no. 9232

Total amount paid : rs. 1465.90/-

Payumoney id :[protected]
Merchant order id : 9232_17092032

All the snapshots of my order are attached herewith.

Contact no. Of www.mygreenmart.in fraud executives are :

[protected]
[protected]
[protected]
[protected]

Please solve my problem asap.

I look forward to your response.

With regards,
Ramanpreet singh
House no.50, street no.21, anand nagar-b,
Patiala[protected] punjab.
[protected]
[protected]@gmail.com
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Sep 28, 2017
Complaint marked as Resolved 
I received my order, thanks.
PayUMoney customer support has been notified about the posted complaint.
Complaint comments 

Comments

I have made an online purchase at www.indusvive.com on 19.08.2017 through my debit card from my SB A/c [protected]. The payment was made by PAY U MONEY for the amount of Rs. 18, 585/- (Rupees Eighteen Thousand Five Hundred and Eighty Five only) the amount was debited from my account but the payment was failure. Transaction ID is :[protected].
PayUMoney Customer Care's response, Oct 3, 2017
Verified Support
Hi,

We would like to inform you that the TXN for the Payment Id 160325369 is unsuccessful and we have not received any amount for the said TXN. Please contact your bank for further help and support.

Alternately for any more assistance, you can also contact us at care@payumoney.com or just create a ticket at our end through https://www.payumoney.com/support.html

Regards,
Team PayU

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