[Resolved]  PayUMoney — Wrong information getting from Payu Finance

Address:Jaivilla Dev Shakti 49 Tilak Road, Navyug Colony, Santacruz West Mumbai Mumbai City District Maharashtra India 400054

I Want to close my loan which i got fromPAYU FINANCE INDIAPRIVATE LIMITED, for the same i have requested bank account details and beneficiary details where in i can submit my loan force closure amount,
But every time i got difference details from Paysense, Previously they ask me to submit the force close amount to
BankName: Kotak Mahindra Bank
Beneficiary_Name - PAYU FINANCE INDIA PRIVATE LIMITED
IFSC Code - KKBK0000651
Beneficiary_Acc_No - [protected]
Branch: Andheri East
and now i have receive mail from paysence to submit my loan amount on mention details, BankName: ICICI Bank
Beneficiary name - PAYSENSE SERVICES INDIA PRIVATELIMITED
Account no.[protected]
IFSC : ICIC0000004
I really want to know if your executive team is in agreement/ aware about your Paysence information and policies. Why are you sending us various information when you should all be sticking to the same message? This shows that you are misleading your customers.
Please confirm in writing which bank account the DD should be submitted to and what beneficiary name should be listed on it. You could also clarify whether youneed the loan account number on the DD.
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Nov 8, 2022
Complaint marked as Resolved 
I Want to close my loan which i got fromPAYU FINANCE INDIAPRIVATE LIMITED, for the same i have requested bank account details and beneficiary details where in i can submit my loan force closure amount, But every time i got difference details from Paysense, Previously they ask me to submit the force close amount to BankName: Kotak Mahindra Bank Beneficiary_Name - PAYU FINANCE INDIA PRIVATE LIMITED IFSC Code - KKBK0000651 Beneficiary_Acc_No - 2313558865 Branch: Andheri East and now i have receive mail from paysence to submit my loan amount on mention details, BankName: ICICI Bank Beneficiary name - PAYSENSE SERVICES INDIA PRIVATELIMITED Account no.- 000405123269 IFSC : ICIC0000004 I really want to know if your executive team is in agreement/ aware about your Paysence information and policies. Why are you sending us various information when you should all be sticking to the same message? This shows that you are misleading your customers. Please confirm in writing which bank account the DD should be submitted to and what beneficiary name should be listed on it. You could also clarify whether you need the loan account number on the DD. For contact my ail id :- [email protected]
PayUMoney customer support has been notified about the posted complaint.
Complaint comments 

Comments

Hi Gitanjali,

We would like to inform you that please use the foreclosure link to close the loan amount -:https://pmny.in/wIXdnewzLyoo if any issue still persist please y write to our official email [protected]@lazypay.in through your registered email ID.

Appreciate your time and patience"

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