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PayUMoney Complaints & Reviews

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Last updated Mar 28, 2024
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PayUMoney reviews & complaints page 11

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Address:Gujarat

I am payment gamekharido.com web site With payu pvt ltd Transaction successful but my game id payment not received reward (dimond)
Mobile number-[protected]
Manish talpada...
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A
anilvijaymane
Nov 1, 2022
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Settlement is on hold since last 5-6 months..

My PayU Merchant ID 8570584

From 10/05/2022 i revenue ₹54500 amount via PayU Payment Button. After charging PayU servive fee, GST, etc; i have to recieve ₹53, 113.80 from PayU. But PayU put this settlement is on hold.

So i try to contact them for help, but i found they have not any helpline contact number or any physical office at any city near me. After that i try to chat with their bot system, where they...
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K
from New Delhi, Delhi
Nov 1, 2022
Nov 2, 2022
This thread was updated on Nov 2, 2022
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My payment not received

Website:payu.in

Payumoney is one of the biggest fraud company and their licence should be canceled asap!

Merchant ID: 8526666

My account was put on hold due to high risk and suspended 360 days ago, i was told to contact payu after 210 days to get my settlement released.

The work which should have done in 1 week is pending from 15 days!

For further reference my ticket ID: SY[protected]
br...
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Y
yogeshselwad
from AJMER, Rajasthan
Oct 31, 2022
Nov 2, 2022
This thread was updated on Nov 2, 2022
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Settlements are on hold - Merchant ID (MID) 8654801

Payu put hold on my settlements and not helping me to resolve the issue. i trusted them first time to get payments on my online store now they are doing this shady technique to steal my money....
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A
Ankykamboj
from Gurugram, Haryana
Oct 23, 2022
Oct 31, 2022
This thread was updated on Oct 31, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Archaeological Survey Of India Payment successful, ticket not generated

Address:Gurgaon

I was booking 5 tickets(foreigners) Taj Mahel on 12/09/2022. from asi.pyumoni.com - 10403.45 rs. was deducted from my card but tickets not generated and message displayed that monet will be refinded in 48-72 hours. but i still not received money yet... i reported this to payumoney ticket id CE[protected]. it has been more that 1 month but i am yet to receive refund....
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N
Nigamsk7898
Oct 17, 2022
Oct 17, 2022
This thread was updated on Oct 17, 2022
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My order is not delivered but payment has been successfully

Address:101 dd plaza Sonkh adda junction road Mathura

I have not received my order and there is no response to the emails. Please refund my money. This kind of behavior is not acceptable. There is no other contact information given and the email ID is also not working now. Please refund my money.
My transition id - [protected]...
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D
Divya 2056
from Delhi, Delhi
Oct 14, 2022
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IGNOU refunds

Merchant Transaction ID [protected]
Bank Reference Number [protected]
Timestamp [protected]:01:06.376
Refund Mode Back to Source

PayU logo
Transaction ID: [protected]
7500.0 Refunded Successfully

refund is not received...
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S
Shivay26106
Oct 12, 2022
Oct 14, 2022
This thread was updated on Oct 14, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Not settled money yet

Address:Sopankakanagar, nimbalkarvasti, pune

Already 1 month completed after doing a transaction at payumoney but the money has not been received yet in my bank account. Please do something.
Already another complaint was not closed yet.
I have an account with payumoney. my customers paid 5000 rs through payumoney payment link on the date of 7 September 2022. but they have not settled my money yet. please help me to get my money into my bank account.
Details as below-br...
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B
bvkr@1085
Oct 11, 2022
Nov 5, 2022
This thread was updated on Nov 5, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

REFUND sent but not received

Website:payu.in

I made the purchase of a BOOK by AITBS publisher on 12th September at 15:20:38, Since they are out of stock and so they initiated the refund on 16th September

I received an email from PAYU regarding my refund status on 24th September since then I am following up on the refund status and I have been informed through the mail that my money was sent back to the source
but neither it was reflected in the Statement Bank...
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S
Smgf97
Oct 11, 2022
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Refund of debit card emi loan

My refund is not done as per my bank statement but payu has provided me with the refund details saying that refund is done.

The amout was 60138.82 and now it increased to 60697.

The transaction was done on Bajaao.com via Payumoney using the SBI debit card emi facility.

I am stuck in between Payumoney and Sbi, payu says that they have refunded but bank denies the same.

I have also...
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M
Manoranjan Kuanar
Oct 10, 2022
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HSRP no plate

Address:Khuntagaon, Sundargarh,lahunipara,khuntagaon

Please solve my complent...
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A
akram111
from Valsad, Gujarat
Oct 6, 2022
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Settlement money

My name is rameez p shaik i have created a merchant account in payu money(merchant id 7348475), which we can receive payment through the link, so i created a link for receiving money on sept. 18th of rs. 2000/- and payment done in successful (transaction id[protected] & source ID [protected]) here they need to settle the amount of deductions rs.1952.00 BUT TILL DATE THEY ARE NOT SETTLED THE AMOUNT, WHEN EVER I MAIL THEM THEY WILL GIVE ONLY...
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B
Braja sundar Pany
Oct 6, 2022
Dec 3, 2022
This thread was updated on Dec 3, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

PayUMoney ASI ticket not generated but amount deducted from Bank account

I have tried to book 4 online tickets for Tajmahal with Mausoleum, agra from the UPI option (phone pay)
I opened the website and made payment of Rs. 980 using my upi id.
I approved the payment from BHIM app.
Amount is deducted from the bank account but tickets were not genereted and payment page showed that payment failed.
I request you to pls look into the matter and refund my amount.
Please find attached...
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M
mvmtrade
from Gurgaon, Haryana
Oct 1, 2022
Oct 26, 2022
This thread was updated on Oct 26, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

My settlement is hold by payu for transaction no 15842345518 without any reason

Address:gurgaon

My settlement is hold by payu for transaction no [protected] WHICH DONE BY A CUSTOMER on 13 sep 2022 and we already delivered the product to buyer but my money is not settled in my account till the date 1 th oct 2022
i raised so many complaints( DQ[protected]
TICKET NUMBER )to payu support portal but even they couldn't replied back from 15 days for that...my hard earned money is stuck ..please help me
ours registered...
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L
laryngoscope
Sep 29, 2022
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Payment not received of Rs 72'000

Address:gurugram

On our website, a customer made a purchase of Rs 72'000 using payu under TRANSACTION. # [protected] DT. 20 AUGUST 2022. The goods were shipped and delivered to the customer and he's happy using the product. My merchant ID with payu is 4799027. its over a month now and despite the repeated emails to payu, am not recieving my money....
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D
Drrajjat
from Meerut, Uttar Pradesh
Sep 29, 2022
Sep 30, 2022
This thread was updated on Sep 30, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Fraud transaction

Transaction id-[protected]. done by me on 24 September 2022. Seems to be a fraud transaction .I need my money refund, pls .contact me and resolve the issue immediately.

Rajat bhardwaj
[protected]...
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R
Rupu@
from Ghaziabad, Uttar Pradesh
Sep 25, 2022
Sep 29, 2022
This thread was updated on Sep 29, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Earbuds

Address:E-34 B Old Panchsheel colony lal kuan Gautam budh nagar
Website:Payumoney

Order deliver...
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M
Manganiram Manjhu
Sep 24, 2022
Sep 27, 2022
This thread was updated on Sep 27, 2022
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I didn't get the service I asked for. Refund my money

Sir
I have been cheated by this account and I have not been given any kind of service get my money refunded...
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S
Selva Kumar B
Sep 22, 2022
Sep 24, 2022
This thread was updated on Sep 24, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Settlement on hold and refund not processing

Hi,

Payu is holding my settlement and saying suspicious transaction. I just asked them to refund the transaction amount 49977 regarding transaction I'd [protected].

Now my customer is demanding the refund. But Payu is not processing it for so long and not replying to my messages too....
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G
Gaddam Ramya
Sep 21, 2022
Dec 1, 2022
This thread was updated on Dec 1, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Need Payment Receipt/confirmation/Refund - Issue not resolved

I'm unable to get the UPI id, and Merchant ID. It's showing as protected in above your response. unable to get the ID which you given in response, more over the issue not resolved so how can you mark it as resolved. Merchant says they did not received the amount, for the proof we are requested you to provide the successful transaction via PayU Id receipt/invoice . please send that to email: [protected]@gmail.com. or you can send in this. they...
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