[Resolved]  Peachmode — have not received my order yet

Hi,

I had ordered 2 items from peachmode on 25th March, 2019. I had paid the amount of 1385 for the same a pre payment. It has been a long time(too long time) and I have not received my order yet. I raise a concern in the peachmode customer care site. But did not get any satisfactory reply. Can you please refund the money if you won't deliver the product to my address. I even don't have any probable delivery date information with me. So please either provide a date n time me when you are going to deliver my order or please refund my money back.

Details are:
Order no.[protected] with peachmode.com is shipped via FedEx tracking number is[protected]
Attached is the current status of the parcel which was updated on 26th March last.
+2 photos
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May 23, 2019
Complaint marked as Resolved 
Peachmode customer support has been notified about the posted complaint.
Apr 16, 2019
Updated by Sudeepta Panigrahi
No update till now. Please update over these guys. Else refund the money.
Verified Support
Apr 19, 2019
Peachmode Customer Care's response
Dear Customer,

Thank you for contacting Peachmode.com.

We apologize for the inconvenience caused to you. We would like to inform you that we are coordinating with concern department, kindly allow us some time.

If you have any further queries, feel free to contact our customer support team.

Best Regards,
Customer Support Team
Peachmode.com
Complaint comments 

Comments

Hi,

I have ordered 1 item of Rs 949 through Peachmode today and the amount has deducted on the name of Tulsyan Retail Private Ltd, transaction id[protected]. But I have not received any order id to track or any date that when it will be deliver. Kindly help on the same. Either send me my product and provide order id or else return the amount.Picture of ordered product is attached.

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