[Resolved]  Peachmode — haven't received the order

I ordered a dress from peach mode.com #[protected] and it wasn’t delivered. After waiting and complaining they gave me tracking number[protected] which shows my order was delivered but i haven’t received the order and there was no proper proof of delivery as well. Unfortunately i found it later that it has poor service and delivers poor quality products. I haven’t received my product which is more deteriorating aspect of the company.
Was this information helpful?
No (0)
Yes (0)
Apr 19, 2018
Complaint marked as Resolved 
Peachmode customer support has been notified about the posted complaint.
Mar 18, 2018
Updated by Raghava777
I can’t even login into the website of the company. when questioned they ask me to register again which makes to lose the details of previous order.This is really fishy
Verified Support
Mar 19, 2018
Peachmode Customer Care's response
Dear Customer,

Sorry for the inconvenience caused to you.

As we are updating our system hence the problem is arising we are working on the same regarding your order we had already escalated this case to FedEx courier please allow us 24-48hrs.

For more information on return/refund/cancellation policy of the company, kindly click on below link
http://peachmode.com/refund-cancellation/

For any further assistance, kindly call us on[protected]AM – 7PM) or even you can get in touch with our customer support team through online chat/email.

Thank you for your co-operation.

Regards,
Shahnawaj,
Team Peachmode.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Peachmode
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    57%
    Complaints
    393
    Pending
    8
    Resolved
    222
    Peachmode Phone
    +91 22 3077 0244
    Peachmode Address
    C-134, Ground Floor, Defence Colony, New Delhi, Delhi, India - 110024
    View all Peachmode contact information