[Resolved]  Peachmode — order no :[protected]

Website:Peachmode

I understand that peachmode is selling very cheap material and fooling customers like me.
Dress material recieved
1. Is not cotton but its the cloth used in lining while stitching the clothes
2. Material is very cheap and not same as shown in the picture.
3. Lace put in the dress is torn and length is not appropriate.
4. Design of neck is not the one shown in the picture, it is made duplicate which is looking extremely stupid. Picture shows only flowers being embroidered in neck while the delivered product has the design of flower and leaves.
5. Cloth given for pyjama is also not same as shown in picture. Design embroidered is only circles in the cloth delivered while it is a different design in display picture.
6. Dupatta cloth is very cheap and torn at edges

I requested for return of the material but they told me that the product cant be returned due to their policy. I want this issue to be addressed so that fraud firms like peachmode cant fool others and online shopping can be trusted.
Was this information helpful?
No (1)
Yes (0)
Feb 25, 2019
Complaint marked as Resolved 
Peachmode customer support has been notified about the posted complaint.
Jan 17, 2019
Updated by SriSshTi TiwAri
No resolution has been made yet. This fraud company should be banned and shut down.
Verified Support
Jan 25, 2019
Peachmode Customer Care's response
Dear Customer,

#[protected]

As per the following details :

Tracking :https://www.delhivery.com/track/package/[protected]

The package is in transit. As per our return policy, as soon as the package reaches our warehouse, we initiate the return process. Please allow us 24-48 hours after the package is delivered to generate the store credit for your account. You will automatically receive an email from our side with details of your store credit and how to use it. If you have not created an account on our website, one will be automatically created for you and store credit put in that account.

For any queries and information, kindly call us on[protected]AM – 6PM / MON to SUN) or even you can get in touch with our customer support team through online chat/email.

Thank you for your patience..

Regards,
Shanawaz
Aug 28, 2021
Updated by SriSshTi TiwAri
Not resolved
Complaint comments 

Comments

Hello..
I had ordered a saree from the site
And I didn't like it so i taught of returning the item when i wanted to fool so they said Me that the sake price can't be returned .
I even tried to contact them but that was an invalid number
"THIS WAS MY WORST EXPERIENCE HERE"
Return my product
please do the needful and oblige.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Peachmode
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    57%
    Complaints
    393
    Pending
    8
    Resolved
    222
    Peachmode Phone
    +91 22 3077 0244
    Peachmode Address
    C-134, Ground Floor, Defence Colony, New Delhi, Delhi, India - 110024
    View all Peachmode contact information