[Resolved] Peachmode — peachmode refund and store credit issued | |||
I have booked a dress for my wife and i have received a damaged product. I have requested for refund. First they insisted to accept the product and give as inr 100/- as token amount to rectify it at local tailor which is unacceptable. Then asked for refund and they accepted it. The amount was credited as store credit. Why someone want their money to sit in the shopping site. Order id[protected] Was this information helpful? | |||
Mar 17, 2020 Complaint marked as Resolved Peachmode customer support has been notified about the posted complaint. Verified Support Feb 15, 2020 Peachmode Customer Care's response Hi rajesh kumar reddy, #[protected] Thank you for contacting Peachmode. Your return request is already completed. We have issued you store credit, details of which have already been emailed to you separately. Please check your inbox. For your reference, here are the details. Amount issued :999/- Account email address :[protected]@gmail.com Please follow the below procedure to use the store-credit online. 1. Login to your peachmode account. 2. Add to cart the products which you wish to buy. 3. Click on use store-credit box. Enter the amount you wish to pay for using store-credit. 4. Click Apply. 5. Click on checkout. Complete your purchase. Note: While placing an Order with store credit if the product's value is greater than your Store Credit amount, then the remaining balance amount has to be paid Online as Store Credit cannot be used with COD orders. For any queries and information, kindly call us on +[protected] AM – 6 PM) or even you can get in touch with our customer support team through Whatsapp chat/email. Thanks & Regards Team Peachmode | |||
 2 Comments | |||
Comments
I returned my product to peachmode and they said that they have stored it in my credentials. When I tried to use that money, it asked me to either login or signup. As i didnt knew so much about how to do it, I signed up. And after that when I tried to again order the same thing, I'm not even getting the option of stored credentials...what does this mean? I've lost my money?
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what are the refund rules ?? As per your refund rules you will refund the payment if the product is damaged. I received the damaged product, so i asked for refund. You defend like, the product was listed in discounted price, so the refund amount will be given as store credit.
Tell me which product is not listed under discount category. Everything you mention as discounted product. So customer/consumer looks like Foolish people.
Go to business college and learn some ethics about Business. If not you will end up loosing customer/or whole business one day.