[Resolved] Peachmode — return of my product.. there is no one so longer.. it's return of my product.. as i did like the quality.. and i had highly prioritized the pri | |||
Pls take back the product there is no one so longer to pick the return product.. Asap.. Its not a good customer service.. Pls improve.. I'm waiting pls confirm with exactly when will my product taken back.. I have still not got any response.. I tried calling so many times but line always busy... Kindly get it done asap.. This is not good enough for delay Was this information helpful? | |||
Oct 2, 2017 Complaint marked as Resolved Peachmode customer support has been notified about the posted complaint. Verified Support Aug 30, 2017 Peachmode Customer Care's response Hi, As per your request, we have rescheduled a pickup at the specified date and time. Since this is the second attempt at pickup, I would like to inform you that in accordance with our company policy, if the pickup is not completed we request you to send the product on your own accord with a local courier (Preferred courier : India Post ). If the pickup is completed, you don't need to do anything else from your end. Your refund / exchange / store credit will be processed in the following manner. 1. Pickup completed. 2. It usually takes 6-7 days for the product to reach our warehouse. 3. Once the product is received our return team processes the return request. 4. It will take 24-48 hours after the return of the item to issue a refund / process the store credit / Exchange the product. If the pickup is not completed, please send the product with a local courier (Preferred courier : India Post ). A maximum amount of Rs. 150 will be reimbursed to you as compensation along with the amount of return order. You will also need to send us the following details. Courier Name : Courier Tracking No : Shipped Date : Product's shipped : Along with the image of the courier receipt that you received. Also please make sure that the original invoice that was sent to you is inside the return package. To Address : Coderaft Solutions Pvt. Ltd. / PeachMode Shyam Sangini Textile Market, A Wing, 214-215, Surat Bardoli Road, Kumbharia Gam, Surat, Gujarat - 395010 Phone +[protected] Thank you for your patience. Regards, Faisal | |||
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