Pearl International Tours & Travels Ltd. — delay in refund from pearl international tours & travels ltd. /team sastiticket.com

Address:560070

I have booked a ticket through team sastiticket of pearl intl. Tours & travels ltd. For travel to & from bangalore and lucknow on 15-9-17.

On 12-9-17, go air cancelled the flight due to some engine issues and have promptly refunded the amount to pearl intl. Tours and travels on 14-9-17.

I have sent a mail to sasti seeking refund on 27-9-17 refund of the amount.
Till today nobody had bothered to reply me.

I am yet to receive rs.7500/- towards the ticket charges from sasti.

Please do not trust these unknown entities because the tickets are cheaper.

Thanks and regards.

Janardhan.
Was this information helpful?
No (0)
Yes (0)
Nov 10, 2017
Updated by Janardhan PG
After complaining to Consumer Complaints, the travel agent, pearl international tours & travels ltd. /team sastiticket.com, has made the payment today.
But the payment was short by more than 15% from the actual amount refunded by the airlines.
To pay the balance amount, they need 10 working days.
The travel agent, pearl international tours & travels ltd. /team sastiticket.com, has received the payment from the airlines more than two months ago. They took two months to settle but again made short payment.
I would like to claim interest for these two months from the travel agent for their sheet negligence and for their callous attitude..
Nov 13, 2017
Updated by Janardhan PG
Yesterday pearl international tours & travels ltd. /team sastiticket.com made payment for the balance of refund.
Again, there is a short of Rs.270/- which was deducted from Go Air's refund without any logical meaning or explanation. I do not know how many times I have to complain to get a small refund of Rs.7775/- from this company.
Complaint comments 

Comments

Yesterday pearl international tours & travels ltd. /team sastiticket.com made payment for the balance of refund.
Again, there is a short of Rs.270/- which was deducted from Go Air's refund without any logical meaning or explanation. I do not know how many times I have to complain to get a small refund of Rs.7775/- from this company. This is possibly the worst travel company I have ever encountered in my travel period that started with the first overseas travel in 1984. I do not want to recommend or contact them again for any of booking.

Dear travellers please take care while booking with Pearl International Tours & Travels Ltd. /Team Sastiticket.com.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit

    Contact Information

    Bangalore South, Karnataka
    India
    File a Complaint