Pearl International Tours & Travels Ltd. — full refund not made

The airlines had given a refund of rs.7215 to pearl international tours & travels ltd. /sastiticket.com for cancellation of their flight.
The travels agent, pearl international tours & travels ltd. /sastiticket.com, have refunded only rs.6945.
The balance is yet to be refunded even though they have received the refund more than 60 days ago.
This is the worst service ever by a travel agent.
I will not be booking tickets from pearl international tours & travels ltd. /sastiticket.com ever and also will not recommend to them.
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