Claimed

People-Group / People Interactive India Complaints & Reviews

2
Updated: Dec 9, 2025
Complaints 353
Resolved
133
Unresolved
220
Contacts

File a complaint to People-Group / People Interactive India

Having problems with People-Group / People Interactive India?

File a complaint and get it resolved by People-Group / People Interactive India customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

People-Group / People Interactive India reviews & complaints page 16

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
M
Madhu Bhatt
Jan 13, 2014
Report
Copy

Hi there, This is to complaint against above created profile person his name is Murali Radhakrishnan. This person register his profile in matrimonial sites and take advantage of those girls/ women and then leave them..So far he has been exploited lot of girl and woman and I am one of them. He changes phone no frequently ..Please verify from your end take action against him to save many other innocent women. Also information about his family and PR status of London is false...
Dear Customer Care, , Pls delete this profile from Shaadi.com as this person is not really looking for marriage he is using shaadi.com as Dating and sex sites...I met him through shaadi.com. He is profeesional in fooling around family and gals, he first talks, make you fall in love and ditches you. To prove this i asked my frd to express interest and unbeliveable the history got repeated. his intentions were more into sex rather in shaadi or to any genuine since . Please gals be aware ...So far he has been exploited lot of gals and I am one of them. He changes phone no frequently ..Please verify from your end take action against him to save many other innocent gals...Please note . information about his family and PR status of London is false...
same thing happend with me on shadi.com n customer care executive of shadi.com did not had any satisfactory answer.this person has registered with fake information
Harkaran K ( SH55325139
Helpful
Found this helpful?
2 Comments
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    S
    srikant tripathy
    from Akhnur, Jammu and Kashmir
    Jan 13, 2014
    Report
    Copy

    Address: Cuttack, Odisha

    On 8th Jan 2014 I have received a refund amount of Rs 9310 (order no[protected], 23rd Dec 2013) which I have paid w.r.t. the continuation of our previous order no.[protected], GOLD+(3 months validity by investing Rs 3990 on 19th Dec 2013).

    I have registered in Shaadi Select with a believe that relationship expert will help me to find a suitable boy for my daughter.First miss Jagjit Kaur then miss Jyoti Tripathi were taking care of my daughter profile.But to my surprise without intimating me, the Rs 9310 was refunded to our account.This raised following concerns in my mind and I need proper clarification about it.
    1.Why my Gold + membership or Shaadi Select membership was closed without intimation.
    2.If my daughter's profile as Shaadi select is closed then why I was not refunded full amount Rs 13300 instead only Rs 9310 was refunded to my account and not Rs 3990

    3.If Rs 9310 was refunded and Shaadi Select feature was closed then I need a clarification on which basis my previous order no.[protected], GOLD+membership (3 months validity---Rs 3990) was closed when three months duration is not over?


    The approach of Shaadi.com was very disheartening, irresponsible and unprofessional. The relationship manager could have clearly told us that there were no profile as per our preference for which our membership could be closed. in such situation we could have discuss it further and change are preferences accordingly.

    I have already intimated to Miss Jyoti Tripathi that If candidate from Delhi and NCR region are not available in our community then we can search in Bangalore region also. Arbitrarily every thing was decided by Shaadi.com without consulting me, the membership was closed. Today when I asked Miss Jyoti she is telling me that because of our partner preference and non availability of candidate, they have decided to close our membership.I NEED A PROPER EXPLANATION TO EVERY THING

    I request to start Gold+ membership as per order no.[protected] or else refund me my full money and I will delete my account from Shaadi.com without any question. If entire amount will not refunded (i.e.9310+4990=13300 rupees)I will go to consumer court for this injustice.

    PROFILE ID.:SH80819041
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      A
      anushree.tc
      from Bengaluru, Karnataka
      Dec 25, 2013
      Resolved
      Report
      Copy
      Resolved

      There are so many frauds, flirts and spammers in shaadi sites. Shaadi sites are encouraging those profiles instead of blocking them. There is one fraud from Kerala aged above 50 years. He is playing with the ladies in all shaadi sites. He talks like a gentleman. He sends 10 or 20 years old 3 to 4 snaps of him. If you ask some new one, he tells some bundle stories. He tells he is working in abroad and has some good amount of money and property in Kerala. He assures ladies that he will be going to marry in 2 or 3 months aft5er taking retirement. He tells that, he is going to meet her personally at the earliest as he is returning to job to tender resignation. But he never meets the ladies, by telling one or the other reason. He will be postponing the meeting. But Till 2 to 3 months he will be in touch with the ladies through mobile or email by telling he is communicating with that girl only. (But he will be communicating 2 to 3 ladies at a time). Finally he tells that he got visa suddenly and he is flying and tells to wait for 2 months. As soon as he comes back after taking retirement, he is going to marry definitely. And he will be in touch through one or two mails and then disappearing. Finally a new profile in all Shaadi sites. The girl will be waiting for that fraud, thinking he is a genuine person. He is doing the same business since so many years. He is roaming in shaadi sites by different names. He was in Shaadi.com by name Tony Philip (SH[protected] and Renjith.P. Both profiles are blocked now. Still he is created new accounts. Right now he is searching ladies to flirt in Shadi.com by name Renjith.P (SH[protected], in Jeevansathi (ZZTA1697) and in Bharath Matrimony (E2633966). Instead of blocking these type of flirts shaadi sites are encouraging them and making money. Because of these flirts real people are not getting benefit from these sites. Please ladies, be alert about this scoundrel. Don't waste your precious time. Well Wisher
      Aug 14, 2020
      Complaint marked as Resolved 
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        S
        sankalp_700
        from Delhi, Delhi
        Dec 25, 2013
        Resolved
        Report
        Copy
        Resolved

        Address: Gautam Buddh Nagar, Uttar Pradesh

        Hi Sir

        I have lost my valuable Money and time with shaadi.com . I have taken there Gold membership on their Request and my profile Id is SH80549782 . As per the plan i am to use the said things like chat for the whole duration of the plan that expired on 14 march 2014.

        But Today that is on 25th Dec 2014, i have been using there service still 7pm but after that there Chat service has been not working for me . I have complained to shaadi.com for that and it is almost 2 hours from now there is no help.They are simply bluffing me, They are saying various things and even they r saying that this chat functionality has been working at their end and but when i asked them for screeshots they said "I regret this inconvenience."

        i need my money Back from them as i have wasted valuable time and money on the pretext of False promises with them. here i am attaching the whole conversation with them :
        Chat InformationPlease wait for a site operator to respond.

        Chat InformationWelcome to Shaadi.com Live Help. You are now chatting with 'Kishor Sharma', how may I help you?

        Kishor Sharma: Hello.
        Kishor Sharma: How may I assist you with Shaadi.com ?
        [protected]@gmail.com: why my chat not working
        [protected]@gmail.com: this is my last time question fromt he last 1 and half hour
        [protected]@gmail.com: r u there or not
        Kishor Sharma: Yes.
        [protected]@gmail.com: then what now i do?
        [protected]@gmail.com: my time had wasted
        [protected]@gmail.com: my money had wasted
        Kishor Sharma: I have checked with my relevant team about the issue and this has been forward to my concerned team.
        Kishor Sharma: I request you to please allow us some time so we can resolve the issue.
        [protected]@gmail.com: Why u have said that this is working at yr end Earlier?
        Kishor Sharma: It is working at our end now also.
        [protected]@gmail.com: then send me the screenshot first
        [protected]@gmail.com: now also? means what?
        Kishor Sharma: That is the reason you were asked to forward the snapshot of the issue to us, so we could investigate the issue.
        [protected]@gmail.com: u said this 1 hour back
        [protected]@gmail.com: Dont folls me i have alll your chats scripts
        [protected]@gmail.com: i need Resolution with the screenshots that shows me this issue is Resolevd
        [protected]@gmail.com: let me know much time this will take more ?
        Kishor Sharma: This has been forwarded to the relevant team so this would take 24 to 48 hours.
        [protected]@gmail.com: Why is would take 24-48 hours?
        [protected]@gmail.com: That means i cant do anything ?
        [protected]@gmail.com: i need to chat
        [protected]@gmail.com: i have taken your membership
        [protected]@gmail.com: Who will paid me back 24-48 hours my fees that i had paid ?
        [protected]@gmail.com: i think i need to escalate at my level
        [protected]@gmail.com: A poor Customer service
        Kishor Sharma: I understand you concern however this is working fine at our end so we need some time to check why you are unable to view it.
        [protected]@gmail.com: why u dont send me the screenshots that this is workign fine at yr end?
        [protected]@gmail.com: it is almost 2 hours now
        [protected]@gmail.com: U r sinly Bluffing me
        [protected]@gmail.com: simply Bluffing
        [protected]@gmail.com: the customer
        Kishor Sharma: I regret this inconvenience.
        [protected]@gmail.com: I dont know i need Resolution or my money back
        Kishor Sharma: I would suggest you to send the screen shot of the error you are getting to [protected]@shaadi.com so it can be easier to verify and investigate the issue to get this resolved on priority.
        [protected]@gmail.com: Dont waste my time and yours time
        [protected]@gmail.com: Ok
        [protected]@gmail.com: So for the last 2 hours u r Bluffing me
        [protected]@gmail.com: As a customer i need Resoltuin
        [protected]@gmail.com: i wasted 2 hours here with chat fromt he Supprot team
        Chat InformationYou are not currently in a chat session.

        Chat InformationYou are not currently in a chat session.


        i have also the screenshots of the previous conversation with them


        Regards

        Sankalp
        +91-[protected](Mobile)
        Aug 13, 2020
        Complaint marked as Resolved 
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          A
          anushree.tc
          from Bengaluru, Karnataka
          Dec 24, 2013
          Resolved
          Report
          Copy
          Resolved

          Not only this guy, there are so many frauds, flirts and spammers in shaadi sites. Shaadi sites are encouraging those profiles instead of blocking them. There is one more fraud from Kerala aged above 50 years. He is playing with the ladies in all shaadi sites. He talks like a gentleman. He sends 10 or 20 years old 3 to 4 snaps of him. If you ask some new one, he tells some bundle stories. He tells he is working in abroad and has some good amount of money and property in Kerala. He assures ladies that he will be going to marry in 2 or 3 months after taking retirement. He tells that, he is going to meet her personally at the earliest as he is returning to job to tender resignation. But he never meets the ladies, by telling one or the other reason. He will be postponing the meeting. But Till 2 to 3 months he will be in touch with the ladies through mobile or email by telling he is communicating with that girl only. (But he will be communicating 2 to 3 ladies at a time). Finally he tells5 that he got visa suddenly and he is flying and tells to wait for 2 months. As soon as he comes back after taking retirement, he is going to marry definitely. And he will be in touch through one or two mails and then disappearing. Finally a new profile in all Shaadi sites. The girl will be waiting for that fraud, thinking he is a genuine person. He is doing the same business since so many years. He is roaming in shaadi sites by different names. He was in Shaadi.com by name Tony Philip (SH[protected] and Renjith.P. Both profiles are blocked now. Still he is created new accounts. Right now he is searching ladies to flirt in Shadi.com by name Renjith.P (SH[protected], in Jeevansathi (ZZTA1697) and in Bharath Matrimony (E2633966). Instead of blocking these type of flirts shaadi sites are encouraging them and making money. Because of these flirts real people are not getting benefit from these sites. Please ladies, be alert about this scoundrel. Don't waste your precious time. Well Wisher
          Aug 14, 2020
          Complaint marked as Resolved 
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            A
            abhishek_agarwal
            from Pune, Maharashtra
            Dec 7, 2013
            Resolved
            Report
            Copy
            Resolved

            Address: Dhanbad, Jharkhand

            I have taken a select shaadi profile and my RM is Poornima Mathew (even dont want to write a salutation to her name) reporting to Hussain Morbiawala. I have been following up with them for long but all efforts were futile. They are least bothered to the reaosn we have taken their services. More than one family members cant contact them. They have their own list of people with them they would share once in 7 days. If we select some people from shaadi.com and ask them to contact, it would never be answered. It is immaterial whether you like any profile or not, they are least interested to revert to you on updates. They would like to broaden your requirements although you had joined seeking the reason that you had some specific requirements. You have to narrow down your search and remove the criteria that you had been looking for the prospective alliance since match would be difficult in that case. While joining, you would be ensured that they would look for prospective candidates from other than present on the website but believe me, it would never happen and they would share only 4 profiles every week. If you say that you did not like any one of them and share some other, they would revert to you only after 7 days. RM would be on leave most of the time and not bother to answer your call. One of the most awful experiences you would have as even RM's manager would be oblivious to your pains and behave in an indifferent manner. One of the worst services from the matrimonial site. Please never take any of their services. I am filing a complaint on them and taking them to the court. Would request other members to please avoid any services from them. You would have worst experience of your life and bound to feel cheated.
            Aug 13, 2020
            Complaint marked as Resolved 
            I bought the premium service also. The profiles are FAKE. It's all the same. They are an engineer, widowed with a child, have to travel out of the country. (Normally Thailand). They talk to you for about a week, send fake photos, love poems from a site online, then say they have to travel to Thailand, send phony contract documents. These are nigerian scammers who will contact you. They take your money and also say that you have been "filtered out" by male members when you file a complaint. This is the WORST DATING SITE. Your complaints to management will not be answered. This person will go aways for a week, and be REPOSTED again. This is a waste of time and money. DO NOT SEND THESE PEOPLE ANY MONEY!!!
            Helpful
            Found this helpful?
            1 Comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              J
              jajoo
              Nov 5, 2013
              Resolved
              Report
              Copy
              Resolved

              this company is set up to take your money and provide nothing in return...no replies. I would put them out of business... they are a bunch of scammers and perpetuate fraud !...these people make multi profile and chat and then never show these people make this fraud web to take innocent people money. they put no refund but someone should talk to these kind of companies who fraud and take come action internationally put them in jail.
              Aug 14, 2020
              Complaint marked as Resolved 
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                C
                chandanm123
                Oct 20, 2013
                Resolved
                Report
                Copy
                Resolved

                Complete agree to this. This happened with me too. 6 profiles expresses interest and when i had confirmed form shaadi representatives that they are not fake profiles and i can view their phone nos. I went ahead and bought the membership. It turns our i cannot see their phone nos. and Shaadi.com does not honors that now. And 2 of these profiles after 10 days have declined interest... how can that happen... I am pretty sure this is shaadi.com way of getting new customers to sign up...Being in India they are able to loot the common customers, turn a deaf year to their requests and just play with their emotions, as india does not have a good consumer court dispute center.. had this been US... i am pretty sure they would be paying a huge penalty for such a rude behavior towards the customer. Thats the reason this companies will never prosper like Amazon who are so great in respecting customers opinion and never disrespect them. I hope this post strengthens the belief expresses by the original sharer. Have much more add and planning to bombard shaadi.com tweets and facebook account in coming days.
                Aug 14, 2020
                Complaint marked as Resolved 
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  N
                  neha.shah
                  Oct 18, 2013
                  Resolved
                  Report
                  Copy
                  Resolved

                  Dear Customer Care, , Pls delete this profile from Shaadi.com as this person is not really looking for marriage he is using shaadi.com as a Dating sites.. Guruprasad ( SH[protected] i meet him through shaadi.com. He is profeesional in fooling around family and gals, he first talks, make you fall in love and ditches you. To prove this i asked my frd to express interest and unbeliveable the history got repeated. his intentions were more into sex rather in shaadi or to any genuine since im all together in different coutryi didnt fall for his intentions but still he tried to have phone sex . Please gals be aware dont make him fool you.
                  Aug 14, 2020
                  Complaint marked as Resolved 
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    I
                    iris12
                    from Mumbai, Maharashtra
                    Oct 11, 2013
                    Resolved
                    Report
                    Copy
                    Resolved

                    Blocked profiles

                    Address: Mumbai City, Maharashtra

                    Dear Customer Care, , Pls delete this profile from Shaadi.com as this person is not really looking for marriage he is using shaadi.com as a Dating sites.. Jai Hemrajani( SH[protected] i meet him through shaadi.com his intentions were more into sex rather in shaadi or to any genuine conversation .. using this site as dating site.. i think such profiles must be deleted immediately from ur site as this member is apaid but he is not really...
                    Helpful
                    3 other people found this review helpful
                    3 found this helpful
                    Write a comment
                    Report
                    Copy
                    H
                    haimantichat
                    Jul 25, 2013
                    Resolved
                    Report
                    Copy
                    Resolved

                    Address: Thane, Maharashtra
                    Website: www.shaadi.com

                    Below is the END series of email to and fro shaadi.com************* the biggest white collared thieves I have come across til date********people*** please be ware !!!!!!!!!!!!!!!!!!!!!!


                    The series of communication started from september 2013 around when we got a call from phoolbagan shaadicentre of Kolkata. They have their head office at Worli, Mumbai.

                    A payment of Rs. 5530/- was done to h franchaisee's SBI account , the name was Anand Mahto. Some Anand Mahto, Indrani, madhumita basak came in picture first. Then some more polished moved into the scene from Mumbai...They were Lubna, Yasmin n so on. Finally without any servcie provision they promisd to refund the money, covered up the 6 onths duratio and finally said NO to mooney refund. I have assured them to pul them to consumer court, which I will do. This is just a start of it. I hope thse complaints are seriously taken action against. Below are 3 later mails andmost important the last one, which has a gest of the whole scenario.

                    Thanks.


                    ________________________________________
                    From: mahadeb chatterjee [mailto:]
                    Sent: 25 July 2013 16:56
                    To: Chatterjee, Haimanti : Barclays Corporate India
                    Subject: Fwd: Refund of amount 5530 - Re: Extension of service for Haimanti

                    [protected] Forwarded message[protected]
                    From: "mahadeb chatterjee" <>
                    Date: May 15, 2013 8:46 AM
                    Subject: Refund of amount 5530 - Re: Extension of service for Haimanti
                    To: <anindita.[protected]@peopleinteractive.in>
                    Cc: <yashmin.[protected]@peopleinteractive.in>

                    Dear Anindita,
                    As per the last telephonic conversation, you were to get back with the response as to when are you refunding the amount of 5530.
                    But its almost a week now and there is no response from your end.
                    Kindly update with the required information asap as I wish to close down this matter now, and hope you too wish the same.
                    Thanks,
                    Chatterjee
                    On May 9, 2013 6:09 PM, "mahadeb chatterjee" <[protected]@gmail.com> wrote:
                    Dear Yashmin,
                    I guess the point is not clarified to you properly while giving you the handover of my case.
                    It's not that I didn't get good profiles. It's that I didn't get ANY service from your end even after paying the money for 6 months membership.
                    Due to the faulty service from your end, delay in start of service for a month and missing out on every single commitment, made by Indrani from phoolbagan office, I had requested you for simply providing my money back.
                    You people tossed my case from Mumbai to Kolkata office, till your phoolbagan office shut down, and the so-called agent of yours, Mr. Anand Mahto fled off from the picture.
                    I am sure you were aware of the closure of your phoolbsagn centre long back, but you didn't bother to quicken the step of money refund. You waited till the commited service period time also got over.
                    Now finally, when you have afforded to respond in last 8 months from your end, instead of simply refunding my money, which Lubna from Mumbai office had agreed on in October 2012 and said, she will try for the same, when I had visited to them; you are again trying to fool around mentioning the extent of service period by 3 months..... An extent of service, which I never took !! That too the extend of service according to you is From April 1st till July 1st 2013, which you are informing me the month of May, dated 8th may 2013 .... I.e.: already 40 days out of 3 months are gone.
                    Hence, the conclusion is; after the huge mis management and faulty service to a customer, and literally thieving the amount of 5530 in the name of providing prospect groom's profiles for over a period of six months, I.e.: 180 days, you want to smoothly eat off the money in the name of 50 days service.
                    In 50 days, you will provide profiles fort nightly, which means the frequency of sending profiles will be max thrice. In that, you will not send more than 10 contacts per round, which makes it a maximum of 30 profiles, not so worth ...... for the amount of 5530.
                    I sincerely apologize for having believed in the white collared thieves shaadi.com and repent for the same.
                    If you have some decency and morale left in business you are carrying on, just be clear enough and refund the amount of 5530..... That is my first and last request to you.
                    I am mentioning it again that I AM NOT INTERESTED IN ANY MATRIMONIAL SERVICE FROM YOUR END.
                    PLEASE CONFIRM THE DATE BY WHEN ARE YOU SENDING THE MONEY BACK the AMOUNT OF RS. 5530. BY DD IT WILL BE PREFERABLE AS YOUR CHEQUE MAY BOUNCE.
                    THANK YOU,
                    M Chatterjee
                    On May 8, 2013 4:04 PM, "Yashmin Parekh" <yashmin.[protected]@peopleinteractive.in> wrote:

                    Dear Mr Chatterjee,

                    This is to inform you that you took one membership from Foolbagan on 28
                    th September 2013 for 6 months .The membership ended on 1 st April.But
                    as you not get enough profiles so we extended your service already till
                    1 st July.I am Yashmin,relationship advisor of yours will be taking care
                    of this service henceforth.As you opted for generalised service so I
                    will give you service every after 15 days interval.

                    Thanks & Regards,
                    Yashmin Parekh
                    Relationship Advisor
                    Saltlake Branch
                    Pn[protected]


                    ********************************************************************************
                    People Interactive DISCLAIMER and CONFIDENTIALITY CAUTION
                    ********************************************************************************
                    This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. Unauthorized reading, dissemination, distribution or copying of this communication is prohibited. If you are not the intended recipient, any disclosure, copying, distribution or any action taken or omitted to be taken in reliance on it, is prohibited and may be unlawful. If you have received this communication in error, please notify us immediately and promptly destroy the original communication. Thank you for your cooperation.

                    Please note that any views or opinions presented in this email are solely those of the author and may not necessarily represent those of the company. Communicating through email is not secure and capable of interception, corruption and delays. Anyone communicating with People Interactive (I) Private Limited by email accepts the risks involved and their consequences. The recipient should check this email and any attachments for the presence of viruses. People Interactive (I) Private Limited accepts no liability for any damage caused by any virus transmitted by this email.
                    Aug 14, 2020
                    Complaint marked as Resolved 
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      U
                      U18307
                      from Mumbai, Maharashtra
                      Jun 25, 2013
                      Resolved
                      Report
                      Copy
                      Resolved

                      Address: Ghaziabad, Uttar Pradesh
                      Website: shaadi.com

                      Hello,

                      I want to share my feedback/comment on the select shaadi service of shaadi.com. I took this service on 21st March for 90 days. My order ID is[protected]. At first they allocated me a Relationship Manager who would hardly call me to give me any updates on the days she was working and above that she used to be on leave quite frequently. After 15 days of going through this, We realized there is absolutely no progress in this. Then, we requested shaadi.com to change our Relationship Manager. Now its been 2.5 months since we have this RM and here's how 2.5 months have gone;

                      1. Every update will be that the prospect has not picked up the call/switched off or the prospect will check and revert. This is the kind of response we got from our RM for more than 100 profiles. Can anyone believe the same answer can be given by so many profiles including accepted members? I feel because each RM handles 12-15 profiles so they just don't work in interest of a customer and i doubt if they really talk well to the prospect or they even call also.

                      2. Secondly, They work according to their system generated dates. Suppose the RM sends you 7 profiles and in a day or 2 you realize that it's not working out for these profiles then your RM will sit with these profiles for another 4-5 days and will send new profiles only after his system generates the date for sending new matchmail and if you ask them they will say its so called process. Imagine you loosing 4-5 days after each match mail doing nothing in service for 90 days.

                      3. Thirdly, RM have a problem giving updates to two family members. For e.g. if the person is staying in some other location and family in another than RM will clearly say I will not be able to give updates to two people. Should, this really be case when world is going global. These days many people are staying away from family for work. With this kind of attitude, you will always be confused about the progress.

                      My question is if the RM can't handle so many customers at a time, then why do they sell their select shaadi service as a personalized service. I never got a feel in these 2.5 months that RM is really bothered about the welfare of the customer.

                      I believe they should check their audio recordings for all this and educate RMs to work in customer's favor. I feel I wasted my 13000 rupees and I am fooled by their sales folks for all the customized offering which they say.I strongly discourage anybody to take this service. It's just waste of time and money.


                      Thanks,
                      Aug 13, 2020
                      Complaint marked as Resolved 
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        P
                        Priya Tandon
                        from Bengaluru, Karnataka
                        Jun 8, 2013
                        Report
                        Copy

                        Address: Ranchi, Jharkhand

                        Shaadi.com is a frauderster company and playing against people's heart. They firstly pursuade you to buy their expensive packages and then lead you in the dark. I was constantly pestered by Shaadi Centre Malad staff to buy their 3 months pagage for Rs 4,000, they will give you high hopes, high pitches for their sites and high promises to get any eligible bride. They will take your money immediately and there will be no customer support after that and no refund if want to cancel it and your complaints will not be entertained.

                        The day since I was forcefully enrolled, I wanted to know what all the hype is all about, so I starting logging into their website to find a suitable bride for my brother in law and to my surprise there were only 10-12 members available within their Database for the whole of Jharkhand , out of which some of the profiles were very old and outdated. I would have not expected such a poor database from such a reputed provider. Being an paid member I would have expected more added features than the free members, but my expectations were let down. The paid service is as bad as it gets, just to name a few issues, I couldnt see the full profile for the members, only one picture is seen for some members and others have none, If i send any request I just get informed that the member has been notified about your interest and I dont get any contact details to contact the member, If I try to chat with any of the members, I cannot chat with them as it asks me to upgrade. What kind of paid service is this?

                        I feel their free service is much better than the paid one as at least I can read the members whole profile and can see their whole album. The paid service is not worth the money as promised by their executives. I logged a complaint and requested for my membership to be cancelled and full refund for my membership and cancel my subscription with immediate effect. But to my surpise no one seem to be bothered to reply back and after repeated reminders Sarika called me asking why am I sending these reminders in her name and there is no refund policy within their company. Since then I am still waiting for their reply and would be writing again to them for my hard earned money refund.
                        We already have a refund related mail from them but there is no refund and not one seems to be bothered.
                        the executives are liars .

                        PLEASE DO NOT WASTE YOUR MONEY ON SHAADI CENTRE MALAD AS THESE PEOPLE ARE NOT RELIABLE AND YOUR DREAM FOR A GOOD PARTNER WILL BE SHATTERED. PASS ON THIS MESSAGE TO AS MANY PEOPLE AS POSSIBLE AND CLOSE DOWN THEIR ILLEGAL BUSINESS.
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          B
                          bhoopathyag
                          Jan 21, 2013
                          Resolved
                          Report
                          Copy
                          Resolved

                          Address: Tiruvallur, Tamil Nadu

                          Based on one acceptance I have paid the amount to marriage web site shaadi but the accepted member profile is wrong. their phone no. is wrong without veryfing the telephone number they have wrongly given acceptance and it has been proved wrong. The same has been informed to them so many times through 24x7 live chat with so many executives. But I have received evasive reply. I want to refund the amount to me immediately and I have given enough time. but they have not refunded the amount. Already supreme court has warned the shaadi web for their wrong doing
                          Aug 13, 2020
                          Complaint marked as Resolved 
                          Dear bhoopathyag,

                          Please be assured that Shaadi.com will never cheat any of our members. Our objective is to help members find their soulmate.

                          If you have received any wrong acceptance from any member, please report the same to us and we will take immediate action. Please write to customercare at Shaadi.com with your profile ID and details about the wrong acceptance.

                          Rest assured of our quick assistance in resolving your concerns.

                          Warm regards,
                          Shaadi.com Customer Relations
                          People Interactive
                          Helpful
                          Found this helpful?
                          1 Comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            A
                            Amit900
                            from Surat, Gujarat
                            Jan 12, 2013
                            Resolved
                            Report
                            Copy
                            Resolved

                            Profile misuse reporting

                            Dear Shaadi.com users,

                            Please note that there tons of fake profiles by users as well as the company itself (shaadi.com) to promote their business. I'm here to report two of the girls with ID SH[protected]Amisha Patel) and ID SH[protected]Avantika Patel) which seems like fake profile, but they are not at all for marriage. These girls are like professional in fooling around guys, flirting with them and making them fall in...
                            Helpful
                            1 other people found this review helpful
                            1 found this helpful
                            4 Comments
                            Report
                            Copy
                            N
                            niveditamohan
                            from Mumbai, Maharashtra
                            Dec 27, 2012
                            Resolved
                            Report
                            Copy
                            Resolved

                            Address: Mumbai City, Maharashtra

                            ShaadiCenter.com is a fraud channel of business established by Mr. Anupam Mittal.

                            I don't claim that above named person is a fraud but its very very probable and practical that in order to compensate loss generated form other business a smart business man do establish supporting cushion of such fraudulent business.

                            Some Observations on THE BUSINESS POLICY

                            1) Their so called proficient marriage broker never ring/call/talk to the selected entity.(not even premium but only mailer conversation)
                            2) At the time of selling premium membership the sales team promises that you can select candidate from shaadi.com (any sort of membership) and from shaadicenter.com. and then we will arrange a meeting.
                            3) When you will select some candidate, the shaadicenter.com sales team starts asking the selected to buy premium member ship saying somebody from premium membership have short listed you.
                            4) If that candidate decline/make excuse, no matter how much you keep following up with the assigned agent/broker they will never arrange a conversation of meeting, so your premium membership money is wasted because somebody else is not ready to pay above general membership amount


                            SMALL FACT

                            Before my payment, just to have confirmation. I went though the web site of shaadi.com pulled up customer care number and made call. My call passed through many transfers and finally I was given full address of shaadicenter.com (Dadar Branch Mumbai) and branch manager MR. Venkatesh’s contact number ([protected] /[protected].
                            Now when the payment is over, 2 months have passed under their zero ATTEMPT ( I am not talking about zero result) zero attempt of shaadicenter.com, when I complained at customer care of shaadi.com they clearly declined existence of any such branch (my mail conversation with customer care ID of shaadi.com can be found below.

                            Its well known that www.shaadi.com has a parallel line of business all over India that WORKs through branch/centers and this section of business of Mr. Anupam Mittal is named as www.shaadicenter.com

                            Here when I say WORK I talk about the work of the efficient sales team well trained to convince and take about handsome money form aspiring marriage candidates.


                            At the time of sales pitch few things which are promised
                            1) You might be member of shaadi.com but there no body is there to help you personally. You will be able to only express your interest or send mail. Talking directly in such situation is very difficult.
                            2) To solve this problem shaadi.com has a separate section where our expert marriage brokers will call on your behalf and set meeting in our office itself
                            3) The sales lady said, lot of convincing and advocating is required to arrange a meeting that you will not be able to do on your own, but we will do this for you.
                            4) We will arrange 30 such meeting in your package of 3 months

                            After the payment of Rs 10,500 on 23rd of sept 2012 the performance is as follows
                            1) Silence for 12 days no registration call or SMS nothing. When I called on the two numbers on their bill both were numbers of some IT institutions
                            2) From shaadi.com customer care I got information that Airtel connection at Dadar branch Mumbai is not working
                            3) Initially(after one month that also stopped) the so call expert marriage broker, assigned to handle my case; would send intimation to 5 candidates in a week in within their portal of shaadicenter.com and then that’s it. THE WORK IS OVER
                            4) When ever I have called hardly the phone is picked and I get an answer “ Madam wo reply hee nahi de rahe hain”


                            Dear Mr. Anupam Mittal,
                            You have set up a process of excellent training to your sales team. You must have allocated a budget in business expenditure for that

                            Your this business would have flourished if you would have allocated budget and attention towards your core business practices

                            The end result is luck based but attempt is never luck based, your branch team is expert in giving wonderful, fascinating, convincing and compassionate excuses


                            [protected][protected][protected][protected][protected]
                            THE RESPONSE of complain redressal cell of shaadi group
                            [protected][protected][protected][protected][protected]
                            MDaemon at shaadi.com
                            <[protected]@shaadi.com> Fri, Dec 14, 2012 at 1:27 PM
                            Reply-To: [protected]@shaadi.com
                            To: nibedita.[protected]@gmail.com
                            Reply | Reply to all | Forward | Print | Delete | Show original

                            [protected]@shaadi.com - no such user here.

                            There is no user by that name at this server.
                            : Message contains [1] file attachments


                            ********************************************************************************
                            People Interactive DISCLAIMER and CONFIDENTIALITY CAUTION
                            ********************************************************************************
                            This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. Unauthorized reading, dissemination, distribution or copying of this communication is prohibited. If you are not the intended recipient, any disclosure, copying, distribution or any action taken or omitted to be taken in reliance on it, is prohibited and may be unlawful. If you have received this communication in error, please notify us immediately and promptly destroy the original communication. Thank you for your cooperation.

                            Please note that any views or opinions presented in this email are solely those of the author and may not necessarily represent those of the company. Communicating through email is not secure and capable of interception, corruption and delays. Anyone communicating with People Interactive (I) Private Limited by email accepts the risks involved and their consequences. The recipient should check this email and any attachments for the presence of viruses. People Interactive (I) Private Limited accepts no liability for any damage caused by any virus transmitted by this email.
                            ___________________________________________________________________________
                            [protected] Forwarded message[protected]
                            From: Nibedita Mohan <nibedita.[protected]@gmail.com>
                            To: [protected]@shaadi.com, [protected]@shaadi.com
                            Cc:
                            Date: Fri, 14 Dec 2012 13:26:27 +0530
                            Subject: Profile ID :N116459
                            Profile ID :N116459

                            I got many calls form your Shaadi Center office Dadar Mumbai. They
                            explained that they work as a mediator through their specialized
                            agents who are more than 5 years experienced in marriage broking, thus
                            the agents are so smart that they can actually convert and set league.
                            I am not talking about result I am only talking about your procedure.
                            1. Your agent sends a mail to people whom I select, inwithin her
                            selection. Reply may or may not come but at this point the work of
                            your shaadi center.com is over. At the time of briefing the service to
                            take big payment your executive explained that “Mam you wont be able
                            to talk to all whom you select but we from here will call them talk to
                            them and arrange meetings” Now your executive says “ ham log bahut
                            kar rahe hai “ its clearly apparent to the customer that
                            bahut to kar rahe hai magar aaram.

                            2. I did not want any printed letter so I asked for email (print
                            screen copy paste on word) in place of weekly printed letter of short
                            listed(by you team itself) profiles. I have been continuously
                            reminding your concerned agent for that now I get to here from you
                            agent ‘ mai aap ke liye sab ke mail thode na bhejte baithoongi”
                            (kindly grade your service in 1 to 10 scale)

                            3. Number of times I have been calling the center manager and tried to
                            make him understand, but by now I have understood its completely
                            useless talking to him. Do you think you always have time to travel 40
                            to 45 km just to say that I am not getting update of efforts???

                            4. More than 15 days delay in start program after payment was there
                            but registration date was taken same as date of payment, no
                            information on status.

                            5. You guys don’t even have trick of posting add in news paper.
                            Classified is not mend brokers. For matrimony purpose nobody will
                            give response to a broker in classified
                            Please note if you guys were to do very same thing I was capable of
                            doing why did pay 10500 to a mediator, why to surf internet OR to
                            send mails? OR post add in classified.
                            The payment was made to talk to prospects, advocate and materialize
                            meetings, not to send mails and surf portal. If after meeting result
                            was zero then it would not have your issue.
                            Not a single meeting was called in almost near to 2 months, you guys
                            are pathetic in your performance.


                            Profile ID :N116459







                            .
                            Aug 13, 2020
                            Complaint marked as Resolved 
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              S
                              shimar
                              from Delhi, Delhi
                              Dec 1, 2012
                              Resolved
                              Report
                              Copy
                              Resolved

                              I am not against what is posted on this site. But I wanna ask few questions.

                              If all of them knew so much about him, for what they all waited so long....???!!!

                              Why anyone among you took any actions when he was there in Mumbai...??

                              Dolphia, you knew much details, his professional role, his family, his relations with so many girls, his habit of duping innocent girls and then taking valuable items in the name of gifts..and even blackmailing....

                              Then why you didn't you nabbed him or took any concrete actions....??

                              You have given him space to elope with one another girls.... I am not blaming you but you are also responsible for letting such persons to go free.

                              I am very much aware of this new trends to malign some one's reputation by posting such comments online.

                              It's not the matter of man or woman.

                              I just want to say, if you are genuine, then with so much information, you can easily detained a person.

                              I am not against or taking side of anyone. Everyone has his/her own views and am expressing of mine.

                              I just want to request with this complain forum. Please do ask genuine proof/evidence before submitting complaint.
                              Aug 13, 2020
                              Complaint marked as Resolved 

                              fk — fake profile

                              Please delete the following profile.

                              http://www.orkut.co.in/Main#FullProfile.aspx?rl=pcb&uid=[protected]
                              women who joined this forum are good, but who dont get convinced are threatened on facebook by misleading there family and friends by a fraud ID of Samira Akhtar, who behave like her are good, who keep themselves away are punished with humiliations.
                              Dear members, please report all the IDs of fake profiles at this post:

                              We are committed to expose all the fraud and fake profiles

                              http://www.consumercomplaints.in/online-dating-services/matrimonial-services-ind...
                              Helpful
                              Found this helpful?
                              3 Comments
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                5
                                5628934
                                from Kolkata, West Bengal
                                Jul 17, 2012
                                Resolved
                                Report
                                Copy
                                Resolved

                                Duplicate IDs of a fraud person

                                This ID # SH29941089 of a fraud person was deactivated by shaadi.com people as they received several complaints against him. Again this fraud person created another fake ID # "SH91564266" in shaadi.com & matrimony people confirmed that the identity is same of the person holding this IDs. Are matrimony people waiting for him to do fraud again then they will deactivate his ID? The validation dept. should check the genuineness...
                                Helpful
                                Found this helpful?
                                43 Comments
                                Report
                                Copy
                                A
                                Ashwingawli
                                from Tadepallegudem, Andhra Pradesh
                                Jul 17, 2012
                                Resolved
                                Report
                                Copy
                                Resolved

                                Complaint against shaadi.com

                                Address: Karnataka

                                We regret to have chosen select shaadi membership as we have been cheated. The service was very bad. We never got even a single accepted profile from select shaadi. The relationship manager never bothered to call on time and do any follow up. When we called either there will be no response or he was on leave. So we decided to end this membership to get our money back as given in the website: select shaadi - professional match making services....
                                Helpful
                                3 other people found this review helpful
                                3 found this helpful
                                3 Comments
                                Report
                                Copy
                                A
                                Anand Shinde
                                from Bardoli, Gujarat
                                Jul 14, 2012
                                Resolved
                                Report
                                Copy
                                Resolved

                                Address: Pune, Maharashtra

                                I have registered my BIO-Data at Shadi.com on 17 th June 2012. I have personalised membership of Shaadi.com & Paid 9000/- for 3 months.
                                My bio Id is A132753. There are..mejor. mistakes in my bio data.I informed them at that time only at your Pune Law College Rd Branch office. There is no correction in my Profile .Please do it Possitively and send me immediatly. So request you to do the needful corrections as early as possible and consider my three months period after correction only.
                                Aug 13, 2020
                                Complaint marked as Resolved 
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit