Claimed

Bharat Matrimony Complaints & Reviews

2.9
Last updated Jun 10, 2024
Complaints 817
Resolved
435
Unresolved
382
Quick Links
Statistics
Share
Contacts

File a complaint to Bharat Matrimony

Having problems with Bharat Matrimony?

File a complaint and get it resolved by Bharat Matrimony customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT

Bharat Matrimony reviews & complaints(817)

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
T
Techmeg
Jun 10, 2024
Report
Copy

Inspite of requesting many many number of times I receive calls from matrimony customer care to not disturb in my working hours they keep calling every day. Too much arrogant staff as we talk in between they disconnect the call and no patience to any staff, very unprofessional customer care.

Regards,
Meghashree
Bharat Matrimony customer support has been notified about the posted complaint.
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    T
    Tagar83
    Apr 6, 2024
    May 10, 2024
    This thread was updated on May 10, 2024
    Report
    Copy

    As per Gold premium service, 40 contact nos were to be viewed but only after viewing 2 contact nos, system restricted to view farther phone nos. I complained many times to customer care as well as with chat service regarding this but there no resolution & it was also asked in a way that I was telling lie. I got very upset with unexpectedly worse service. I need immediate attention for this unethical service to customer.
    Bharat Matrimony customer support has been notified about the posted complaint.
    Apr 06, 2024
    Updated by Tagar83
    Issue till not resolved. No positive response also nit come from customer care.
    Dear Tagar,

    Greetings from matrimony!

    Sorry for the inconvenience caused to you.

    We request you to share your Matrimony ID or registered mobile number or Email ID. Once we get the details, let us check and assist you further.

    We are in receipt to resolve your issue. We will get back to you shortly.

    Regards,
    Team Bharat matrimony
    Helpful
    Be the first one to find this review helpful
    Found this helpful?
    1 Comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      A
      Abil kalarickan
      Mar 2, 2024
      Report
      Copy

      Bharat Matrimony Auto Debited 95.41 without my consent

      Respected consumer complaint authority,

      I am writing to bring to your attention an unauthorised debit of 95.41€ from my account by Bharat Matrimony, which occurred on 02/03/2024. This deduction was made without my explicit consent or authorisation.

      I have thoroughly reviewed my account statements and have confirmed that I did not initiate any transaction or give permission for Bharat Matrimony to debit this...
      +2 photos
      Helpful
      Be the first one to find this review helpful
      Found this helpful?
      Write a comment
      Report
      Copy
      P
      Prakashsen
      Feb 17, 2024
      Mar 1, 2024
      This thread was updated on Mar 1, 2024
      Report
      Copy

      Assisted service fraudulent activities

      I am seeking alliance for my brother thro bhart matrimony since last 4 years. I taken prime membership nothing happened again they recommended assisted service. I paid money for the same for three times but not all responding. Very cheap behaviour and cheating mentality of relationship managers and money motive attitude of Bharat matrimony felt very bad. No value for money and no humanity. No use for the money paid. Totally upset government...
      Helpful
      1 other people found this review helpful
      1 found this helpful
      1 Comment
      Report
      Copy
      M
      memes world
      Feb 6, 2024
      Feb 14, 2024
      This thread was updated on Feb 14, 2024
      Report
      Copy

      Misrepresentation of services

      Address:new delhi

      Dear Bharat Matrimony Customer Care Team,

      I hope this email finds you well. I am writing to address a concerning issue I have encountered with my Bharat Matrimony membership.

      When I initially subscribed to the Bharat Matrimony membership plan, I was excited about the prospect of getting 14 profile per day according to my filters, as advertised on your platform. However, it has come to my attention that the actual...
      Helpful
      Be the first one to find this review helpful
      Found this helpful?
      Write a comment
      Report
      Copy
      M
      memes world
      Feb 6, 2024
      Report
      Copy

      Regarding refund of premium

      Address:new delhi

      My matrimony ID is H12968965. I subscribed as a premium member on 1st Feb 2024 and today is 6th Feb 2024. I called many a time in this company and tried to connect with the manager but the staff was so rude and disrespectful. when I don't have premium they told me that we would send 14 profiles a day of my preference but after I bought premium they did not pick my call and said that we could not do anything regarding this. it is so shameful...
      Helpful
      Be the first one to find this review helpful
      Found this helpful?
      Write a comment
      Report
      Copy
      M
      memes world
      Feb 6, 2024
      Report
      Copy

      Premium is not working

      Address:new delhi

      My matrimony ID is H12968965. I subscribed as a premium member on 1st Feb 2024 and today is 6th feb 2024. i called many a times in this company and tried to get connect with the manager but the staff was so rude and disrespectful. when i have premium they told that we would send 14 profile a day of your preference but after i bought premium they are not picking my call and saying that we cannot do anything regarding this. SIR/MAAM i want...
      Helpful
      Be the first one to find this review helpful
      Found this helpful?
      Write a comment
      Report
      Copy
      M
      Mkv24
      Jan 21, 2024
      Report
      Copy

      Did not activate profile after taking money

      Address:Bharat matrimony chennai

      I registered in Kerala matrimony and paid about 5800 rupees. But they didn't activate my account Even after repeated requests and costomer care calls. I couldn't not send or receive requests from prospective partners
      My ID is
      E7258086
      Regards
      Dr Meera K V
      [protected]
      Kerala...
      Helpful
      Be the first one to find this review helpful
      Found this helpful?
      Write a comment
      Report
      Copy
      M
      Mkv24
      Jan 21, 2024
      Jan 24, 2024
      This thread was updated on Jan 24, 2024
      Report
      Copy

      Not validating profile Even after paying

      Address:Bharat matrimony chennai

      I registered in Kerala matrimony and paid about 5800 rupees. But they didn't activate my account Even after repeated requests and costomer care calls....
      Helpful
      Be the first one to find this review helpful
      Found this helpful?
      1 Comment
      Report
      Copy
      S
      sharath babu alahari
      Dec 15, 2023
      Dec 21, 2023
      This thread was updated on Dec 21, 2023
      Report
      Copy

      Poor quality

      Address:Bharat matrimony
      Website:Bharat matrimony

      Bharat matrimony people support is not up to mark .Support by relationship manager is not good and no of times complained on relationship manager servicesbut no use....
      Helpful
      Be the first one to find this review helpful
      Found this helpful?
      2 Comments
      Report
      Copy
      K
      KetanGhule
      from Pune, Maharashtra
      Nov 17, 2023
      Nov 18, 2023
      This thread was updated on Nov 18, 2023
      Report
      Copy

      After buy package service was very Bad

      I m buying marathimatrimony prime gold package after discus with ur selling staff her name is deepika!
      So deepika mam is explaining about how bharat matrimony works !
      But after buying package i have very Bad experience ! Their is Now new profile update on my id !
      Deepika mam give me very fake promises to sell me package! & after sell pack no one take my call !
      Soo give me my money back & take ur package return...
      Helpful
      1 other people found this review helpful
      1 found this helpful
      1 Comment
      Report
      Copy
      A
      ashnash
      Nov 14, 2023
      Nov 15, 2023
      This thread was updated on Nov 15, 2023
      Resolved
      The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
      Report
      Copy
      Resolved
      The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

      Auto Debited AED 390 without my consent

      I have a profile on Bharat Matrimony and initially opted for 3 months of premium membership. To my surprise the debited the money from my credit card during the second renewal on 9th November 2023. I had not asked for auto renewal, and I wanted to cancel my premium membership due to excessive fake and not responding profile. Also, there is no option to cancel the auto renewal on their mobile app.

      I had already raised a ticket...
      +7 photos
      Helpful
      Be the first one to find this review helpful
      Found this helpful?
      Write a comment
      Report
      Copy
      A
      Abhaiart5024
      Nov 8, 2023
      Nov 10, 2023
      This thread was updated on Nov 10, 2023
      Report
      Copy

      Payment reduce

      Address:Kalika nagar

      295-295
      Tatal 590amount reduce
      No reasan...
      Helpful
      Be the first one to find this review helpful
      Found this helpful?
      1 Comment
      Report
      Copy
      A
      AvinashKuppara
      Oct 30, 2023
      Nov 1, 2023
      This thread was updated on Nov 1, 2023
      Report
      Copy

      Bharat Matrimony auto renewed my subscription without my permission

      Website:www.bharathmatrimony.com

      @Bharath Matrimony has debited my renewal charges with out my permission that to two times more than my first subscription. They did not called me prior to check if I was interested to continue my subscription or not.
      Through Customer care no response. I need my money back. I am badly in need of that money. Please help and do the needful.

      Regards
      Avinash Kuppara ( Matrimony ID T8328203 )
      [protected]...
      +1 photos
      Helpful
      Be the first one to find this review helpful
      Found this helpful?
      1 Comment
      Report
      Copy
      L
      Lakhan Dubey
      Oct 25, 2023
      Oct 27, 2023
      This thread was updated on Oct 27, 2023
      Resolved
      The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
      Report
      Copy
      Resolved
      The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

      Payment Issue

      Overview of the issue -
      In the month of July, I tried to purchase Bharat matrimony subscription, however the transacation failed twice and the money got deducted twice. I waited for a couple of days and raised a ticket asking for refund and not to go with subscription.

      The bharatmatrimony support team kept making the promises that my request is important not addressing the issue properly. After many emails and phone...
      Helpful
      Be the first one to find this review helpful
      Found this helpful?
      Write a comment
      Report
      Copy
      R
      Rakhi6722
      from New Delhi, Delhi
      Oct 3, 2023
      Oct 9, 2023
      This thread was updated on Oct 9, 2023
      Resolved
      The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
      Report
      Copy
      Resolved
      The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

      Membership Misrepresentation Issue - Limited Contacts View vs. Promised Unlimited Contacts

      Dear Bharat Matrimony Customer Care Team,

      I hope this email finds you well. I am writing to address a concerning issue I have encountered with my Bharat Matrimony membership, specifically in relation to the promised benefits o[censored]nlimited contact views.

      When I initially subscribed to the Bharat Matrimony membership plan, I was excited about the prospect o[censored]nlimited contact views, as advertised on your platform....
      +1 photos
      Helpful
      Be the first one to find this review helpful
      Found this helpful?
      Write a comment
      Report
      Copy
      R
      Ridhi Singh
      Oct 1, 2023
      Oct 3, 2023
      This thread was updated on Oct 3, 2023
      Report
      Copy

      Fraudulent Auto renewal

      Without my consent my account was auto renewed. I only opted for one time purchase and had categorically turned off auto renewal when I infially purchased still my account was deducted with GBP 81. Kindly issue refund or I will have to raise a dispute for this Nd legal complaint...
      Helpful
      Be the first one to find this review helpful
      Found this helpful?
      1 Comment
      Report
      Copy
      A
      AbhiUSA
      Sep 21, 2023
      Report
      Copy

      Premium membership issue even after payment

      BMS ID:B2012262
      I paid to Bharatmatrimony on 11th of August for membership, and despite of payment my membership is not activated.

      I called them multiple times, opened some kind of tickets( no one looked into it), forwarded the issue to technical teams and despite of all this the problem is still there with no resolution. Everyone seems so clueless, how to get this simple problem resolved. This seems like fraud but Koen...
      Helpful
      Be the first one to find this review helpful
      Found this helpful?
      Write a comment
      Report
      Copy
      A
      AbhiUSA
      Sep 21, 2023
      Report
      Copy

      Premium membership not updated after payment

      BM id:B2012262

      I made payment to Bharatmatrimony and despite of making payment, my membership is not activated. I called customer care multiple time, multiple escalation, multiple tickets and problem is still not resolved for last 10 days. Whenever I call customer care, they are like forwarding the complaints to technical team or opening some kind of ticket, and this has been going for 10 days. This is like a fraud system where...
      Helpful
      1 other people found this review helpful
      1 found this helpful
      Write a comment
      Report
      Copy
      A
      from Ghaziabad, Uttar Pradesh
      Sep 15, 2023
      Report
      Copy

      Creating Fake Profile of Ladies and Replying from those profiles

      Bharat Matrimony is the Biggest Scam in India. They send invitations from Fake IDs to ensure users sign up for their Premium services and once you pay them money they delete the profiles.

      It's been 10 months since I signed up for Bharat Matrimony services and I have been contacted by more than 40 Fake profiles asking me for Money. The most recent case is of N. Chopra Gupta who sent me a fake AIR TICKET but didn’t have the...
      +1 photos
      Helpful
      Be the first one to find this review helpful
      Found this helpful?
      Write a comment
      Report
      Copy