Bharat Matrimony Customer Care
Bharat Matrimony
Customer satisfaction rating: 54%
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522
COMPLAINTS

Bharat Matrimony Customer Care

Bharat Matrimony

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Address
No:94, TVH Beliciaa Towers, 10th Floor, Tower 2, MRC Nagar, Mandaveli
Chennai
Chennai District
Tamil Nadu
India - 600028

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
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123
down
47

Phone:
Phone:
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106
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39
+1 818 688 3593  (USA/Canada)
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10
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8
+61 388 205 478  (Australia)
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2
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6

Additional info
Customer satisfaction rating
54%
Complaints
522
Pending
80
Resolved
258
Good
Good news! We have a good connection with the company and they're good at resolving user complaints.

Working hours
Mon12:00 am - 12:00 am
Tue12:00 am - 12:00 am
Wed12:00 am - 12:00 am
Thu12:00 am - 12:00 am
Fri12:00 am - 12:00 am
Sat12:00 am - 12:00 am
Sun12:00 am - 12:00 am

Bharat Matrimony related photos (65)

Bharat Matrimony Complaints & Reviews

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Bharat Matrimony — cheated our money

 Asha Prabhakar on Nov 6, 2019
My I'd:R3059651
Profile name: Milan

I have already contacted to your customer care team by name swati (unprofessional) she is not ready to understand my issue and resolve the problem.

I asked her that I'm not getting profiles which I'm looking from Bangalore, 10+12 education, I told her I'm not option to update the preferences.

Then she told to change the partner preference and search for profiles.

I did the changes and tried searching it but still I don't found any one new profile of my preferences.

Consumer complaint...
Complaint comments  Read comments Complaint category Wedding services

Bharat Matrimony — continues email

 Abhi_jith_s on Nov 5, 2019
I don't need any emails from bharatmatrimony. Additionally, i messaged to them several times and unsubscribed through email option, though they are continuously mailing. As a result, my important mails going downwards as well as not getting suitably. For this reason, i don't want to communicate bharatmatrimony through emails. Please resolve this problem as soon as possible....
Complaint comments  Read comments Complaint category Internet Services

Bharat Matrimony — bharat matrimony cheated us

 Asha Prabhakar on Oct 30, 2019
At the time of enrolment executive told me that we will get 5-10 new profiles daily but here we are not getting preferred profiles and also they told can cancel ur not getting the profiles. Now customer care executive girl or careless & unprofessional not ready to listen to our issue and requesting for cancellation no one here are helpfull just eating our hard earned money that's all and by name vidya she is disconnecting the call without any resolution. I wanted a resolution on this plz do help......
Complaint comments  Read comments Complaint category Wedding services

Bharat Matrimony — blackmailing

 Suresh Kadari on Oct 1, 2019
Hello team, i got an invitation from a lady called priya stating that she is interested in me. We chatted about a week and later she said she is coming to visit me from england. I then got a call from delhi stating that she forgot some papers and i have to pay 40 thousand rupees. Later when i said i don't have she started shouting on me. I immediately disconnected the call. Her uk phone no is
+[protected]Christable priya). Kindly request you to take action against who ever is involved in it....
Complaint comments  Read comments Complaint category Online Dating Services

Bharat Matrimony — agents calling from different number [Resolved]

 Sangeetashiva on Sep 23, 2019
I have registered my son's name in bharat matrimonial site. They share my mobile numbers to everybody from marriage planners to videographers and they keep calling me whole day. I have deleted my profile and still i get calls. When asked the customer care they say my profile has to be deleted by them. They donot delete any body's profile and without our knowledge keep showing our page to everybody and give our numbers. I don't want that my son's personal data should be in circulation without my knowledge. Please look in to matter. Thanks
Sangeeta shivaswamy...
Complaint comments  Read comments Complaint category Unsolicited Phone Calls

Bharat Matrimony — unauthorised debit from my credit card [Resolved]

 Arathy Anjush on Sep 22, 2019
I have created a profile (E4852784) for my friend on july 2019 (For three months rs 4300/-) and paid the membership fee online by using my credit card. Now on september 07th 2019 without any intimation /information bharat matrimony debited my credit card rs 4300/-without my consent. Please credit back the amount to my account immediately.
Yours faithfully, arathy...
Complaint comments  Read comments Complaint category Credit Cards

Bharat Matrimony — strange experience with your kannur branch executive

 Sreenambiar on Sep 18, 2019
I've visited your Kannur Branch to gather registration details.Unfortunately I had a very strange experience by interacting with one of your branch executives Ms. Amrutha. During our casual conversation, she claimed that she's not paid enough salary, No salary hike in your firm and struggling with compulsory sunday workings. With sorrow she requested me if I could help her finding a better job. Also she added due to low salary she's forced to do part-time jobs in-order to meet her financial needs. She asked me to join with those part time jobs. With quite surprise and confused mind, I enquired more...
Complaint comments  Read comments Complaint category Wedding services

Bharat Matrimony — renewal of subscription excess amount deducted above rate demanded [Resolved]

 Sundararajan Subbanaidu on Sep 16, 2019
I have renewed matrimonial subscription for three months for my son sathishkumar (Profile id. T2858113) i have paid rs.3949 on[protected] through net using my debit card. This is excess by rs. 349 over the amount they demanded. This transaction was done through shobana of bharat matrimony. When contacted she assured to credit rs. 349 in my bank account within three days. But even after a lapse of 18 days it was not done.in this connection i contacted shobana several times and she repeated the same assurance. But still the amount has not been credited in my bank account...
Complaint comments  Read comments Complaint category Wedding services

Bharat Matrimony — fake profile from bharatmatrimony [Resolved]

 Pradeep krishna001 on Sep 10, 2019
My name is pradeep. I got request from fake profile and give their number to contact. The past two time i got the issue and i was confirmed they are fake profile and i was deleted my account in matrimonial. And created a new profile. Again i got another request from a profile from london. They give number to contact them. Every time they created a story. Now they have new story. I send the screenshot. Every time they need money. What will be do for this type of cheatings in matrimonial site. I think it's happening with the help of matrimonial agent.

And now the profile deleted
Complaint comments  Read comments Complaint category Wedding services

Bharat Matrimony — fraud by bharatmatrimony [Resolved]

 MIKE9891 on Sep 4, 2019
Hello Sir,

This is Roopa Ganguly on 24th of aug a lady named Kavita banarjee (bengali bharatmatrimony) called me someone who is your customer care representative and she told me that we have found 250 matches on our premium profile so plz upgrade your profile to U till marry so she guided me how to upgrade that and by the time we already discussed with her that we need 50L and above salaried person from india. And she agreed she told us that we already have matches sir. So we agreed to pay after we paid we were getting the same results as before so we called her again then she told...
Complaint comments  Read comments Complaint category Wedding services

Bharat Matrimony — customer executive miss kavita banerjee. did fraud with me

 Gaurav0129 on Sep 4, 2019
Hello Sir,

This is Roopa Ganguly on 24th of aug a lady named Kavita banarjee (bengali bharatmatrimony) called me someone who is your customer care representative and she told me that we have found 250 matches on our premium profile so plz upgrade your profile to U till marry so she guided me how to upgrade that and by the time we already discussed with her that we need 50L and above salaried person from india. And she agreed she told us that we already have matches sir. So we agreed to pay after we paid we were getting the same results as before so we called her again then she told...
Complaint comments  Read comments Complaint category Wedding services

Bharat Matrimony — regarding rm service from kerala matrimony [Resolved]

 rakesh v v on Sep 3, 2019
Last three months i am getting continuous call from kerala matrimony cochin office and they offered rm service for my brother in law, mahesh e (E4787064). They prmised 95% assurance in rm service.in june, 19 one executive contacted me and inform3d that.. Kerala matrimony will accept fee for rm service only if can find out suitable case... At last after hearing executive word i opted rm service and paid rs.14k on 3rd august 2019. But till this time i have not received any suitable cases from matrimony. Rm service is completely waste of money.. Executive also promised that company will refund customer...
Complaint comments  Read comments Complaint category Wedding services

Bharat Matrimony — fake profile h7694132 [Resolved]

 Spookey on Sep 1, 2019
I battled something similar last time when i had my matrimony profile with them few years back but was able to call the bluff then. This time i was completely caught off guard. Fake profile, says doctor from stanford university, ms orthopaedic. Resident ny buffalo, only child stays with mom dad no more. Photographs attached bank detail seeking money transfer attached and whatsapp number used to make calls also attached...

State bank of india.
A/c name: theophilus panmei
A/c no.[protected]
Cif no. [protected]
Ifsc code: sbin0031668
Micr:[protected]
Complaint comments  Read comments [1]Complaint category Online Dating Services

Bharat Matrimony — matrimony.com [Resolved]

 Shalini Loomba on Aug 29, 2019
I have been forcefully subscribed to the emate services by one of your sales consultant name shalini. She made all the wrong promises and i have them in email as a proof from her official email. She pushed me into the wrong services and over committed and under delivered. She has also represented the profile in unethical way and presented wrong information to the future prospects. I am quite disappointed with the the services and professionalism shown by such a big company.
I also requested the sales person that i would like to pay from my indian card and she pushed me to pay through international...
Complaint comments  Read comments Complaint category Wedding services

Bharat Matrimony — fraud nri profiles

 Mona1388 on Aug 27, 2019
Many fraud nri profiles are there on this site. If we complaint against one profile they suspend that profile. But next day same person creates profile with different name or details with same photo. So is it our duty leave our work and keep on searching for the fraud profiles. Why cannot they take action against such fraudster. How do they allow the person with same photo make again profile on their site if they have suspended his earlier profile. I came to know this after i got duped for money. So i i am posting photos o all the profiles which i have made bharat matrimony to suspend. I am doing...
Complaint comments  Read comments Complaint category Online Dating Services

Bharat Matrimony — very poor assisted matrimony services [Resolved]

 Syed Ajmal Ahmed on Aug 24, 2019
Assisted matrimony - a division of bharat matrimony charges a huge fee but only provide standard profiles that are already available on bharat matrimony! They just provide the same profiles but in a different format. Their relationship manager provides you one profile a week that is already available on bharat matrimony. None of the profiles that they have e-mailed to me meet our requirements. I have asked them to refund the amount paid to them and shall follow up with them regarding the same. Please do not go with “assisted matrimony” that is part of “bharat matrimony”....
Complaint comments  Read comments Complaint category Other

Bharat Matrimony — matrimonial fraud [Resolved]

 Mona1388 on Aug 23, 2019
I want inform about person name aakhya sagar who claims to orphan and makes stories o[censored]ncle is sailing ship and he is working with undp syria. He first gains trust and then ask for money citing various reasons
He has made so many times profiles with bharat matrimony and every time i have to keep reporting to them. Why can't you do something to block such people. Bcoz they not only take money but also affect mental balance. I got duped from this fraudster for being a paid customer. So how can we trust and be paid member at your site. Atleast make one id proof verification compulsory....
Complaint comments  Read comments Complaint category Online Dating Services

Bharat Matrimony — non availability of specific candidate.

 Prasanta Kumar Banerjee on Aug 8, 2019
Non availability of specified candidate.Whenever I try to find a specified candidate, after trying for a few minutes all the candidates photo vanishes & request photo tag comes in the photos. It appears relationship managers wants to get involved with some extra payment & press for the same. This is creating a lot of problem in finding candidate Also many times matches are full of non- specified candidates for example, specified candidate should be a brahmin but the matches are full of non- brahmin candidate....
Complaint comments  Read comments Complaint category Wedding services

Bharat Matrimony — unable to login and delete account [Resolved]

 Tulips97 on Aug 8, 2019
Hi, i would like to log in and delete my account in bharat matrimony, i have created this account for my sister and now she already get married. I am still receiving message and proposal to my contact number. I am already married, and this messages make problems in our family, i dont remember my email address. I have the id mi532606 pls delete the account or contact me [protected]@gmail.com. Thank you...
Complaint comments  Read comments Complaint category Wedding services

Bharat Matrimony — premium male member wants only sex not marriage [Resolved]

 PeacefulFairy on Aug 8, 2019
Bengali or any other girl beware of this bharat matrimony profile i. D. (B2415361) name sagar mukherjee.

He is good looking, 43 years old divorcee employed in a reputed private firm, but he is only interested to somehow trick a girl, take her whatsapp number, convenience you for video calls, only to see you nude.

He will also ask you to visit his jamshedpur residence for sex. No serious and decent guy will ask you to have sex with him without marriage. So never interact with this man.

He is mis-using bharat matrimony's platform....
Complaint comments  Read comments [1]Complaint category Wedding services

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