Bharat Matrimony Customer Care
Bharat Matrimony
Customer satisfaction rating: 51%
Submit a Complaint
467
COMPLAINTS

Bharat Matrimony Customer Care

Bharat Matrimony

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Address
No:94, TVH Beliciaa Towers, 10th Floor, Tower 2, MRC Nagar, Mandaveli
Chennai
Chennai District
Tamil Nadu
India - 600028

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
up
106
down
42

Phone:
Phone:
up
87
down
33
+1 818 688 3593  (USA/Canada)
up
9
down
8
+61 388 205 478  (Australia)
up
2
down
6

Additional info
Customer satisfaction rating
51%
Complaints
467
Pending
84
Resolved
216
Good
Good news! We have a good connection with the company and they're good at resolving user complaints.

Working hours
Mon12:00 am - 12:00 am
Tue12:00 am - 12:00 am
Wed12:00 am - 12:00 am
Thu12:00 am - 12:00 am
Fri12:00 am - 12:00 am
Sat12:00 am - 12:00 am
Sun12:00 am - 12:00 am

Bharat Matrimony related photos (55)

Bharat Matrimony Complaints & Reviews

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Bharat Matrimony — withdrawal rs. 5600/= from my account without permission

 R.Kulshrestha on Mar 15, 2019
Bharat matrimony/ hind matrimony
Hi,
On 6 dec 18 your staff call me from mobile no.[protected] on my mobile no.[protected]at 13:07 0:16 and ask me for renewal of my daughter's profile id-[protected] but i clearly denid, and said i have already published my daughter's profile in jeevansathi (Audio clip of conversation is with me). Still you people illegally withdraw rs. 5600=00 (Rs. Five thousand & six hundred) without my permission. There was no role of me in this withdrawl so it is a clear case of fraud & mala fide intent.
I have already logged a complaint, you should refund...
Complaint comments  Read comments [1]Complaint category Wedding services

Bharat Matrimony — refund my money fraud profile

 rashmilalchandani on Mar 13, 2019
Dear sir

I received one email regarding a match from mumbai yesterday 12 march 2019 named as vikram lekharajani who accept my interest earlier i was very happy & i made the payment of rs 4700 for six months in hurry because of your customer service agent who called me in between.. & after that vikram started messaging me so badly like a crazy man who was looking for dirty talk i was really very shocked since i never met such kind of illiterate guy on your website when i asked where r ur relatives he said i dont know anything.. About them, he was answering like a fool.. I hold my hands...
Complaint comments  Read comments Complaint category Wedding services

Bharat Matrimony — complaint about false commitment

 Prashya15 on Mar 12, 2019
I had made profile for my sister having matrimony id h7497927 and on sunday i had made payment for 6 month membership. And at time your representative shahar bano told me that we will daily get 10 to 14 matches of our preference. But after three days i didn't get even a single match. I didn't expect this type of services from your side. And now when i am calling your representative she is not picking up my call and not replying. I am fed up of this type of service. Kindly reply us as soon as possible....
Complaint comments  Read comments Complaint category Wedding services

Bharat Matrimony — I want to complain about a fake profile

 nitisha rozario on Feb 27, 2019
Hello, i want to complain abt a profile that i saw in your site.The name that is given in ur site is alex dcruze, which is a fake id and a fake name. Alex dcruze is from Kolkata, but i think he is living in qatar now. He is using someone else's pictures and also pretending to be that person which he is not.He is using the pictures of a pilot name RAGHAV YADAV who is a delhi based pilot. All the pictures that he had shared in ur site are fake. Plz take some necessary action against this fake id....
Complaint comments  Read comments Complaint category Airlines

Bharat Matrimony — not refunding the amount they said would be refunded [Resolved]

 Stuti15 on Feb 26, 2019
Hi, i made a profile for my daughter on your site, i was asked to pay 5000 as some discount was going on and they said that they will refund rupees 600 after we pay 5000, but it's nearly 20days or above, the amount is not yet refunded and now the girl name riya sharma who used to talk to us is not responding, i have called several times and texted also but she didn't answer my calls.. And even now i don't see new matches also,. I am very disappointed...
Complaint comments  Read comments Complaint category Family & Relationships

Bharat Matrimony — reactivate my account

 Abhishekdas10405 on Feb 26, 2019
This has happened before also after, website is continuously calling and harrasing to take the paid membership for this they suspended my account stating i have posted abusive photo. Now yesterday that is 25 feb 2019 without verifying the facts my account has been suspended without any reason. I am a paid member, now i want my money back. User id is y903915...
Complaint comments  Read comments Complaint category Other

Bharat Matrimony — worst behavior from branch executive

 Damuteacher on Feb 26, 2019
I've been using bharat matrimony for few years for my daughter. So i'm very familiar with this site and services. I've already heard that bharat matrimony has some subsidiary units like community matrimony, religious based sites, marriage service such as matrimony mandapas, photography, bazar etc. Also some social initiatives like bloodbank, eye bank, ability matrimony etc. But shall i ask you one thing, is iccsl is a part of this bharat matrimony?. Or do you have any banking services like fixed deposits or rd? I'm asking this because one of your lady executive in kannur branch is asking my relative...
Complaint comments  Read comments [1]Complaint category Other

Bharat Matrimony — offensive behaviour from bharatmatrimony operator

 sandhya choudhuri on Feb 23, 2019
Hi, i recently subscribed to tum package of bharat matrimony. After couple of days, i received a call from bharat matrimony customer care executive from number [protected] (She named herself as moumita) questioning me the reason of choosing this package. Moreover, she mentioned, if we don't take the assisted matrimony package, we shouldn't expect proper response. My concern is how a customer care executive can question me on the package i will chose? Can it be brought under bm authority ' notice about the impolite behaviour of their employees?...
Complaint comments  Read comments Complaint category Wedding services

Bharat Matrimony — fake discounts and offers and false promises on services [Resolved]

 [email protected] on Feb 13, 2019
I recently wanted to take a membership in Bharatmatrimony, Brahminmatrimony and Iyermatrimony for 3 months but I was given information on fake discounts and offers and been pressurized to take the membership on the same day as the customer service executive told me that the offer would be valid only on that day since it was a Festive day. I fell for the offer and took the premium membership for 6 months
She also told me that all the profiles in Iyer and Brahmin matrimony would be available in Bharatmatrimony as well.

After few days, I casually checked about offers/discounts...
Complaint comments  Read comments Complaint category Internet Services

Bharat Matrimony — illegal/forcible collection of money by bharat matrimony for forcible renewal of matrimony id b2317317 [Resolved]

 Amalendu Bikash Nath on Feb 4, 2019
An amount of rs.6700/- has been commected from my bank without getting any consent from me on 03/02/2018. When i talked to them, they said that the amount will be refunded within one week. But the fact is that neither i have not told them to renew the id nor they have taken my permission/discussed the issue with me. It is a fraud/illegal matter being done by bharat matrimony. The refund amount has not yet reached to my bank account. Will bharat matrimony pay me the cost of compensation for the undue mental harassment caused to me & also the interest on the amount in question for the period for which...
Complaint comments  Read comments [1]Complaint category Unauthorized charges

Bharat Matrimony — fraud company [Resolved]

 MonicaChandan on Feb 1, 2019
My id no is : h7380662. My name is priyanka sippy and i applied for the classic advantage premium pack on their site. When i applied for this pack that is for 6 months and the time of payment it changes for 3 months.. But now, the pack is not working at all on my profile it less than one month. My amount has been deducted already. I have already asked the customer support for the refund but they are giving me some very stupid policy's which are not even mentioned on their website. Some conditions which aren't there on their faq page. Please, i want my refund back or else i'll be taking legal actions...
Complaint comments  Read comments Complaint category Wedding services

Bharat Matrimony — request for refund denied [Resolved]

 Miyoo on Jan 31, 2019
My brother became a paid member of BM on 1st January 2019. We hardly came across suitable alliances based on 'partner preferences'. Their solution was to broaden partner preferences. I hope they understand that people don't choose partners based on third-party preferences. Since we were dissatisfied with their service, we sought a refund (I specifically asked them to deduct the amount till Jan. 31st and refund the remaining amount).

I spoke to more than 5 customer service executives, including a senior executive. They accept that there is nothing they can do about it, yet they are...
Complaint comments  Read comments Complaint category Wedding services

Bharat Matrimony — calling representatives mr sharon [Resolved]

 Sumashree Das on Jan 31, 2019
Worst behaviour... Calling representatives mr shaon (Bengoli guy) calls me on 30th january in the evening, and he was such loud, rude, rough illiterate and extremely ill-mannered guy and he was pissed of because i did not answered his calls in 2 calls, he was disrespectful with my mother and when im your paid member for last 1 year, u need to take some action otherwise i won’t renew my package and definitely go with other matrimony site
B1964204...
Complaint comments  Read comments [1]Complaint category Employees

Bharat Matrimony — didn't get the refund of classic advantage card

 cool kid on Jan 22, 2019
My id no is : h7427060. My name is koushambi dixit and i applied for the classic advantage premium pack on their site. Now, the pack is not working at all on my profile. My amount has been deducted already. I have already asked the customer support for the refund but they are giving me some very stupid policy's which are not even mentioned on their website. Some conditions which aren't there on their faq page. Please, i want my refund back or else i'll be taking legal actions against these people....
Complaint comments  Read comments Complaint category Wedding services

Bharat Matrimony — regarding elite matrimony [Resolved]

 arunagovind on Jan 22, 2019
One of the worst service companies i have come across. Their accessibility stops once the payment is done. After that they become inaccessible and any amount of complaints will not move them. They seem to be a bunch of conmen extracting money from seeming to be services. I think it is high time that the government wakes up and frames some guidelines to such fraud companies...
Complaint comments  Read comments Complaint category Wedding services

Bharat Matrimony — non stop emails [Resolved]

 Vim516 on Jan 6, 2019
I have clicked to Unsubscribe dozen times but keep getting emails from them. I have informed them that the unsubscribe link does not work. They are aware of the issue and are doing anything. This leads to 6-10 emails per day from them. There should be laws about using fake unsubscribe links. I need consumer complaints of India to research/investigate why https://www.gujaratimatrimony.com/ is scamming consumers....
Complaint comments  Read comments [1]Complaint category Online Dating Services

Bharat Matrimony — cheating on customer.. instead of 45 rs 8400 got deducted from my account [Resolved]

 geetha ss on Jan 3, 2019
Morning i saw 45 rs per day package hence i proceeded, but without my knowledge 8400 deducted from from account... Unexpected from bharath matromony such a fake transaction.. Now i have raised the complained but customer care people asking me the screen shot of 45 rs. Still im able to see 45 rs per day pack in matrimony but they are saying no such package... I raised complaint with this number bm19588508... Requesting matrimony team to refund the money......
Complaint comments  Read comments Complaint category Wedding services

Bharat Matrimony — bharat matrimony cheating customers on services

 Ranjani B S on Jan 2, 2019
As per my call with representative - Arjun & his Manager Prashant on 14th December 2018, during renewal of the classic package, i was told i will get Till you marry Advantage package with assisted service with relationship manager on mine & my sister's profile. I received a link to make the payment. I have made the payment. Its been 2 weeks i have made payment.

Till now no services has been provided. Customer executives promise assistance which they cant provide. This is a fraud company.

I have raised a complaint - BM19582428, BM19498534, BM19520992, BM19498565, BM19498534...
Complaint comments  Read comments Complaint category Products & Services

Bharat Matrimony — complaint against pramod ramesh patil

 Rekhad on Dec 18, 2018
I m really disappointed against this site as this site allow to open a account for a fraud person just for a money...

I want to register a complaint against pramod ramesh patil from sagali.. Tasgao... Who approach working woman... Meet him.. Make a friendship with him and than after convinced him that if she invest in share she can earn more money... After that cheat her and disappear... Pls don't allow him to register his name in bharat matrimony....
Complaint comments  Read comments Complaint category Stock Market

Bharat Matrimony — continuous harassment and mental torture only from kerala matrimony center of bharatmatrimony [Resolved]

 chandra2018 on Dec 14, 2018
Addendum1 of id: 2176161

This is not the first incident of harassment and emotional distress. Many call center employees of trivandrum center has done it over a year. I have raised multiple requests to transfer support of profile to other branches including chennai. I have changed my mother tongue also for this. I have informed bm multiple time that polite, cultured and professional/trained call employees should be contacting me. I will wait till end of the day and file a complaint with dgp crime and the district magistrate. The center is staffed with people with criminal back ground...
Complaint comments  Read comments Complaint category Unsolicited Phone Calls

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