Bharat Matrimony Customer Care
Bharat Matrimony
Customer satisfaction rating: 52%
Submit a Complaint
492
COMPLAINTS

Bharat Matrimony Customer Care

Bharat Matrimony

TwitterFacebookLinkedInYoutube
Address
No:94, TVH Beliciaa Towers, 10th Floor, Tower 2, MRC Nagar, Mandaveli
Chennai
Chennai District
Tamil Nadu
India - 600028

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
up
115
down
45

Phone:
Phone:
up
94
down
34
+1 818 688 3593  (USA/Canada)
up
9
down
8
+61 388 205 478  (Australia)
up
2
down
6

Additional info
Customer satisfaction rating
52%
Complaints
492
Pending
81
Resolved
234
Good
Good news! We have a good connection with the company and they're good at resolving user complaints.

Working hours
Mon12:00 am - 12:00 am
Tue12:00 am - 12:00 am
Wed12:00 am - 12:00 am
Thu12:00 am - 12:00 am
Fri12:00 am - 12:00 am
Sat12:00 am - 12:00 am
Sun12:00 am - 12:00 am

Bharat Matrimony related photos (59)

Complaints with pictures are more trusted and informative    View all

Bharat Matrimony Complaints & Reviews

Sort by:

Bharat Matrimony — complaint again customer services for calling everyday

 ਕੌਰ ਬਰਾੜ on Jun 25, 2019
I recently created my P1771423 and i am continuesly after every hour getting calls for upgradation of my account and for some other things. I am a service person so i am very frustrated from this. Please stop this and i want to delete my account bcoz i am engaged somewhere Plz stop this and i am also unable to delete my account on this. Kindly improve your services...
Complaint comments  Read comments Complaint category Security Services

Bharat Matrimony — did not get personalized service

 sushma2106 on Jun 18, 2019
Hi,
I am sushma I have created a profile in bharat matrimonial for my sister (Suman) 1.5 month back for personalized service .
The profile id is H742113

The Matrimony girl has insisted me a lot to open the account .She called me several time and convinced me that I will get the service .
But after opening the profile within 2-4 days she told me that she is not able to find the matches as per my requirement and she asked me to change the requirement.I had a discussion with her and told that if you cant give the service then please dont ask me to change my requirement.
Complaint comments  Read comments Complaint category Wedding services

Bharat Matrimony — deletion/deactivation of profile

 Rampalli Raghu on Jun 17, 2019
I have registered my daughter profile with Bharat matrimony after duly complying with their laid down procedure. The registration process was completed after they generated ONE TIME PASSWORD which was sent to me for entering in the registration form.
About a week back I received an enquiry regarding the profile of my daughter which was registered as mentioned above. They have informed me that the profile of my daughter is deleted/deactivated.
This is a shock to me as the profile was deleted with out any intimation to me.
My enquiry with their office revealed that, on a complaint...
Complaint comments  Read comments Complaint category Products & Services

Bharat Matrimony — no proper service

 anniyan231 on Jun 17, 2019
The girl named saranya Natarajan she spoke to me for more than eight months, she told me her brother saravanan is a small kid, we can do register marriage and followed by a simple reception. I trusted her and we went to her and asked her mother named Jagathaimbal. Her mother accepted.After two days we called her brother he told we are not interested. Her family members are saying what ever she spoke is general, the girl is working in computer filed, she will speak like this only, so is there any assurance that if we should marry and give her to you. Then i asked to the girl saranaya even she told...
Complaint comments  Read comments Complaint category Family & Relationships

Bharat Matrimony — not get proper service lost money totally

 Chetla on Jun 17, 2019
Be Alart. Bengali Matrimony is most third class Matrimony. Totally fake. I have lost almost 10 thousands in this company. Most of profile Fake, duplicate. I harras lot after take Membership. Their executive also layer now realise. Never take plan with Mony because it is more Most THIRDCLASS service. They commitme Extended my plan 30 days due to fake profiles but not fulfill their commitment. I have lost money, time every thing. Please see my matter seriously and solve my problem as soon as possible....
Complaint comments  Read comments Complaint category Wedding services

Bharat Matrimony — elite matrimony - money charged. zero delivery.

 Maninderbhatia126 on Jun 15, 2019
Had enrolled for Elite Matrimony. But its a scam! The company charged heavy amount of money for providing special service. But, after collecting the money the entire team has disappeared and there is no delivery of any service. In spite of repeated calls/reminders and escalating to various levels nothing is being delivered. Actually, it is worse than the normal free matrimony sites. In the name of Elite they fooling people This company is absolutely pathetic and terribly bad. ! They have NO special profiles database or connections at all. STAY AWAY FROM SUCH MONEY MAKING SCAMS!...
Complaint comments  Read comments Complaint category Family & Relationships

Bharat Matrimony — community matrimony cheating

 Manu00 on Jun 13, 2019
Hi All,

I joined community matrimony 2 weeks ago and the person who assisted me in joining said that I would be able to transfer the membership to Kerala Matrimony if I don’t find good results. When I called last week to get the membership transferred to Kerala Matrimony, they said it will be done by 12th June. When I called on 12th The rep said it will be done by end of the day. When I called end of the day, I was told it will be 13th. When I’m calling today they are asking me to wait till tomorrow.

This is absolutely unacceptable way of treating the customers....
Complaint comments  Read comments Complaint category Wedding services

Bharat Matrimony — non respond to customer on bad service.

 Ritud on Jun 12, 2019
My id is Y836496. My name is ritu dash. I requested to change my membership status from assisted to TUM of 1 yr status. Bit still is not resolved. Ticket no BM20725481 and BM20719720 raised against my request. But still pending. After deposit of money, tje bharat matrimony does not respond properly with his customer. Their service is just to deposit money from customer not resolve problem after deposit. Now i want to back my money after reliable fees cut of these days. I dont wish to be its member. So kindly return my money as soon as possible....
Complaint comments  Read comments [1]Complaint category Products & Services

Bharat Matrimony — payment deducted and profile blocked

 Deevya.ca on May 30, 2019
I have 2 different profiles for 2 sisters in two different names and i enquired about the payment package for 1 specific profile and asked to send link to my messages. On opening the link i was routed through the payment page and made payment and highlighting the same to the team the next day both profiles are blocked.

I have made repeated calls and enquired about status they informed saying i have never called them from registered number except 2 mins ago.

On challenging them i have proofs i have called you to your company number they restated their words saying i...
Complaint comments  Read comments [1]Complaint category Wedding services

Bharat Matrimony — most third class lost money

 Chetla on May 27, 2019
I take paid membership for 3 months then again renual my plan for 6 months as per their request. But after take plan realised it totally fraud company most of fake, duplicate profile, wrong information and i inform through mail almost 20 times. But not get proper response. Now i want to refund my mony which i have lost or extended my plan 30 days atlist any one. Because i have lost time, faith, effortable mony everything. Most most thirdclass service fraud. So my request before paid mony fully varified. The cal and request for paid member because their executive have terget regarding paid membership...
Complaint comments  Read comments Complaint category Wedding services

Bharat Matrimony — false information provide and delay in providing access also threaten me by saying i have recording

 suyogsawarkar on May 20, 2019
I received call from your employee mr. Vinay he ask me about my profile. I have create two profile one for my sister and one for me. My sister profile is for renewal. Then he call me by his personnel number. He ask me to renew my sister profile and he transfer the benefit to my account within one day. I renew my sister profile and didn't get benefit to my account. When after 8 or 10 days i check my profile from my side but the benefit get transfer to my account. Now i ask mr. Vinay to activate benefit on my sister profile that time he told me your profile is activated but i didn't see any number...
Complaint comments  Read comments [1]Complaint category Wedding services

Bharat Matrimony — unauthorised usage of my credit card by your organisation [Resolved]

 RamaVemuri on May 14, 2019
This is very sorry to inform you that your organisation used my credit card and debited my account with rrs 6700/- with out any my authorisation on 26-02-19
The transaction is not acceptable and i made a complaint to your help desk on[protected] when i noticed the transaction in my credit card statement. So far i did not heard any thing from your end
It is very unfair on your part usage of credit card without any authorisation
I demand to refund the entire amount with an interest of 18% which the credit card people charging
Hope there is no need to remind you in this...
Complaint comments  Read comments Complaint category Credit Cards

Bharat Matrimony — no response after subscription [Resolved]

 NexusAniket on May 12, 2019
This complaint to bring to your notice that bharat matrimonial website locality office has received our subscription amount but we are still not able to access all profiles of matrimonial sites so pls. Look after it and the localite staff (Mr. Abhishek sharma-[protected]) provided to us is not answering our calls and no other way to contact him and get any further details about this issue and if the issue cannot be solved than please refund the subscription amount paid by us for the matrimonial website use....
Complaint comments  Read comments Complaint category Wedding services

Bharat Matrimony — unauthorized deducted amount of rupees [Resolved]

 [email protected] on May 12, 2019
Dear sir

I sujit malik a having id b2282214 has not been renewed my existing combo package but after expiry still the package has been renewed by deducting rs5500 through credit card on 18 th april 2019. Moreover it very unfortunate & painful thing for me to say how the amount has been deducted without my consent!!???

Hence however, i strongly appeal to your concern that please refund my amount of rupees as i don't want to continue such package anymore.

Regards
Sujit malik
[protected]...
Complaint comments  Read comments Complaint category Credit Cards

Bharat Matrimony — auto debited the amount without consulting [Resolved]

 Chaithra Byadagi on May 10, 2019
Bm register id k1455181, we have paid the amount and register in bharat matrimony and the subscription was ended on may 4 2019. Bharat matrimony have dedited 4700 rs from the bank account without our knowledge. When we call the customer care of bharat matrimony they are not ready to pay back the amount which is debited.. They are telling we will not credit the amount coz you have viewed the profile.
My question is why they want to debit the amount without our knowledge, we have not given any written document to auto debit from our account
And we have not confirmed through phone and...
Complaint comments  Read comments Complaint category Wedding services

Bharat Matrimony — membership

 FrustratedCustomer01 on May 9, 2019
This website is completely a fraud.

1) for the same product, they charge their nri customers three times more than their customers residing in india. For example - the price of their till you marry subscription is about usd 370 for nri customers, and inr 8500 (Approx. Usd 122) for customers residing in india.

2) while their agents pretend to help by sending links for the payments in inr, their website does not accept credit cards from any non-indian banks for the payment in inr. So the only option for any nri customer is to pay three times more for the same product....
Complaint comments  Read comments Complaint category Wedding services

Bharat Matrimony — cheating services from tamilmatrimony [Resolved]

 rajeshvijayakumar on May 6, 2019
I had purchased the membership for rs. 4799+ on apr 10, 2019. So far they didn't provided suitable profile for my wife-in-law. If we contact customer support, they say you need to send request to the girls, as i'm already telling them, i had given several request, there is no response. Still they are inisting and randomly shortlisted or requested profile has been deleted.. And also sending false automated mails like girls are shown interest in the profile. As single month is not completed and 5 out of 40 contacts only used. I just asked for subscription cancellation and partial refund for remaining...
Complaint comments  Read comments Complaint category Family & Relationships

Bharat Matrimony — bharat matrimony - untrustworthy matrimony-bunch of frauds... looters trying to make smooth public image... return my money.. not happy with your

 Unhappycheated on Apr 28, 2019
First of all please don't again here "dear user, we regret for the inconvenience caused to you. We apologize for the unpleasant experience..." so on! You have not responded to me yet for the following complaints even after i emailed ([email protected]) you to your [email protected]@bharatmatrimony.com.
.

I am writing here with an ultimate dissatisfaction, disappointment and feeling of getting cheated by bharat matrimony. When i made a profile in 2015, one person named as sankar babu from bharat matrimony called and offered me "till you marry: option when i was not at all interested...
Complaint comments  Read comments [1]Complaint category Wedding services

Bharat Matrimony — negligent and fraudulent practices of bharatmatrimony

 M Dhananjay on Apr 23, 2019
I have availed Assisted Services from the website by a paying a substantial amount wherein the primary service was to provide a Relationship Manager. It has been around 10 days and the team has not reached out to me. Further, the most unfortunate part is I have raised a format complaint with Complaint No BM20341630.

The Customer Care Executives from different teams (that include Siva from Payment Assist and Anand and Mounika from Customer Service ) have been promising arranging callbacks and fake assurances that the issue has been escalated but to no avail.

I am definitely...
Complaint comments  Read comments Complaint category Wedding services

Bharat Matrimony — [ticket no: bm20209166]: transfer the payment for vishwakarma matrimony [Resolved]

 Art Work Collection- Ravi on Apr 14, 2019
It's already been 13days no response from them, they are not ready to refund the amount nor transfer amount to vishwakarma matrimony
Please help me on this
Every time they say it's in process i ordered package wrongly and said support to cancel but no proper response from them they are not either refunding nor responding. Even not ready to refund kindly help me...
Complaint comments  Read comments Complaint category Wedding services

Recently Discussed

(0 minutes ago)
Star Vijay / Vijay Tv
radha krishna telecasting
(1 minutes ago)
Acharya Nagarjuna University
entrance exam marks memo year 2016
(2 minutes ago)
Videocon D2H
d2h recharge issue!
(2 minutes ago)
Weion Enterprises
weion enterprises send me one legal notice for not completing typing work and asking to pay 15000
(4 minutes ago)
Amazon India
Refund is not credited in my account

Featured Complaints