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Bharat Matrimony Complaints & Reviews

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Last updated Apr 6, 2024
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No:94, TVH Beliciaa Towers, 10th Floor, Tower 2, MRC Nagar, Mandaveli
Chennai
Chennai District
Tamil Nadu
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600028

Bharat Matrimony reviews & complaints(816)

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T
Tagar83
Apr 6, 2024
May 10, 2024
This thread was updated on May 10, 2024
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As per Gold premium service, 40 contact nos were to be viewed but only after viewing 2 contact nos, system restricted to view farther phone nos. I complained many times to customer care as well as with chat service regarding this but there no resolution & it was also asked in a way that I was telling lie. I got very upset with unexpectedly worse service. I need immediate attention for this unethical service to customer.
Bharat Matrimony customer support has been notified about the posted complaint.
Apr 06, 2024
Updated by Tagar83
Issue till not resolved. No positive response also nit come from customer care.
Dear Tagar,

Greetings from matrimony!

Sorry for the inconvenience caused to you.

We request you to share your Matrimony ID or registered mobile number or Email ID. Once we get the details, let us check and assist you further.

We are in receipt to resolve your issue. We will get back to you shortly.

Regards,
Team Bharat matrimony
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    A
    Abil kalarickan
    Mar 2, 2024
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    Bharat Matrimony Auto Debited 95.41 without my consent

    Respected consumer complaint authority,

    I am writing to bring to your attention an unauthorised debit of 95.41€ from my account by Bharat Matrimony, which occurred on 02/03/2024. This deduction was made without my explicit consent or authorisation.

    I have thoroughly reviewed my account statements and have confirmed that I did not initiate any transaction or give permission for Bharat Matrimony to debit this...
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    P
    Prakashsen
    Feb 17, 2024
    Mar 1, 2024
    This thread was updated on Mar 1, 2024
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    Assisted service fraudulent activities

    I am seeking alliance for my brother thro bhart matrimony since last 4 years. I taken prime membership nothing happened again they recommended assisted service. I paid money for the same for three times but not all responding. Very cheap behaviour and cheating mentality of relationship managers and money motive attitude of Bharat matrimony felt very bad. No value for money and no humanity. No use for the money paid. Totally upset government...
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    M
    memes world
    Feb 6, 2024
    Feb 14, 2024
    This thread was updated on Feb 14, 2024
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    Misrepresentation of services

    Address:new delhi

    Dear Bharat Matrimony Customer Care Team,

    I hope this email finds you well. I am writing to address a concerning issue I have encountered with my Bharat Matrimony membership.

    When I initially subscribed to the Bharat Matrimony membership plan, I was excited about the prospect of getting 14 profile per day according to my filters, as advertised on your platform. However, it has come to my attention that the actual...
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    M
    memes world
    Feb 6, 2024
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    Regarding refund of premium

    Address:new delhi

    My matrimony ID is H12968965. I subscribed as a premium member on 1st Feb 2024 and today is 6th Feb 2024. I called many a time in this company and tried to connect with the manager but the staff was so rude and disrespectful. when I don't have premium they told me that we would send 14 profiles a day of my preference but after I bought premium they did not pick my call and said that we could not do anything regarding this. it is so shameful...
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    M
    memes world
    Feb 6, 2024
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    Premium is not working

    Address:new delhi

    My matrimony ID is H12968965. I subscribed as a premium member on 1st Feb 2024 and today is 6th feb 2024. i called many a times in this company and tried to get connect with the manager but the staff was so rude and disrespectful. when i have premium they told that we would send 14 profile a day of your preference but after i bought premium they are not picking my call and saying that we cannot do anything regarding this. SIR/MAAM i want...
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    Mkv24
    Jan 21, 2024
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    Did not activate profile after taking money

    Address:Bharat matrimony chennai

    I registered in Kerala matrimony and paid about 5800 rupees. But they didn't activate my account Even after repeated requests and costomer care calls. I couldn't not send or receive requests from prospective partners
    My ID is
    E7258086
    Regards
    Dr Meera K V
    [protected]
    Kerala...
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    Mkv24
    Jan 21, 2024
    Jan 24, 2024
    This thread was updated on Jan 24, 2024
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    Not validating profile Even after paying

    Address:Bharat matrimony chennai

    I registered in Kerala matrimony and paid about 5800 rupees. But they didn't activate my account Even after repeated requests and costomer care calls....
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    S
    sharath babu alahari
    Dec 15, 2023
    Dec 21, 2023
    This thread was updated on Dec 21, 2023
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    Poor quality

    Address:Bharat matrimony
    Website:Bharat matrimony

    Bharat matrimony people support is not up to mark .Support by relationship manager is not good and no of times complained on relationship manager servicesbut no use....
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    K
    KetanGhule
    from Pune, Maharashtra
    Nov 17, 2023
    Nov 18, 2023
    This thread was updated on Nov 18, 2023
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    After buy package service was very Bad

    I m buying marathimatrimony prime gold package after discus with ur selling staff her name is deepika!
    So deepika mam is explaining about how bharat matrimony works !
    But after buying package i have very Bad experience ! Their is Now new profile update on my id !
    Deepika mam give me very fake promises to sell me package! & after sell pack no one take my call !
    Soo give me my money back & take ur package return...
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    A
    ashnash
    Nov 14, 2023
    Nov 15, 2023
    This thread was updated on Nov 15, 2023
    Resolved
    The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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    Resolved
    The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

    Auto Debited AED 390 without my consent

    I have a profile on Bharat Matrimony and initially opted for 3 months of premium membership. To my surprise the debited the money from my credit card during the second renewal on 9th November 2023. I had not asked for auto renewal, and I wanted to cancel my premium membership due to excessive fake and not responding profile. Also, there is no option to cancel the auto renewal on their mobile app.

    I had already raised a ticket...
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    A
    Abhaiart5024
    Nov 8, 2023
    Nov 10, 2023
    This thread was updated on Nov 10, 2023
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    Payment reduce

    Address:Kalika nagar

    295-295
    Tatal 590amount reduce
    No reasan...
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    A
    AvinashKuppara
    Oct 30, 2023
    Nov 1, 2023
    This thread was updated on Nov 1, 2023
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    Bharat Matrimony auto renewed my subscription without my permission

    Website:www.bharathmatrimony.com

    @Bharath Matrimony has debited my renewal charges with out my permission that to two times more than my first subscription. They did not called me prior to check if I was interested to continue my subscription or not.
    Through Customer care no response. I need my money back. I am badly in need of that money. Please help and do the needful.

    Regards
    Avinash Kuppara ( Matrimony ID T8328203 )
    [protected]...
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    L
    Lakhan Dubey
    Oct 25, 2023
    Oct 27, 2023
    This thread was updated on Oct 27, 2023
    Resolved
    The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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    Resolved
    The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

    Payment Issue

    Overview of the issue -
    In the month of July, I tried to purchase Bharat matrimony subscription, however the transacation failed twice and the money got deducted twice. I waited for a couple of days and raised a ticket asking for refund and not to go with subscription.

    The bharatmatrimony support team kept making the promises that my request is important not addressing the issue properly. After many emails and phone...
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    R
    Rakhi6722
    from New Delhi, Delhi
    Oct 3, 2023
    Oct 9, 2023
    This thread was updated on Oct 9, 2023
    Resolved
    The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
    Report
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    Resolved
    The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

    Membership Misrepresentation Issue - Limited Contacts View vs. Promised Unlimited Contacts

    Dear Bharat Matrimony Customer Care Team,

    I hope this email finds you well. I am writing to address a concerning issue I have encountered with my Bharat Matrimony membership, specifically in relation to the promised benefits o[censored]nlimited contact views.

    When I initially subscribed to the Bharat Matrimony membership plan, I was excited about the prospect o[censored]nlimited contact views, as advertised on your platform....
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    R
    Ridhi Singh
    Oct 1, 2023
    Oct 3, 2023
    This thread was updated on Oct 3, 2023
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    Fraudulent Auto renewal

    Without my consent my account was auto renewed. I only opted for one time purchase and had categorically turned off auto renewal when I infially purchased still my account was deducted with GBP 81. Kindly issue refund or I will have to raise a dispute for this Nd legal complaint...
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    A
    AbhiUSA
    Sep 21, 2023
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    Premium membership issue even after payment

    BMS ID:B2012262
    I paid to Bharatmatrimony on 11th of August for membership, and despite of payment my membership is not activated.

    I called them multiple times, opened some kind of tickets( no one looked into it), forwarded the issue to technical teams and despite of all this the problem is still there with no resolution. Everyone seems so clueless, how to get this simple problem resolved. This seems like fraud but Koen...
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    A
    AbhiUSA
    Sep 21, 2023
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    Premium membership not updated after payment

    BM id:B2012262

    I made payment to Bharatmatrimony and despite of making payment, my membership is not activated. I called customer care multiple time, multiple escalation, multiple tickets and problem is still not resolved for last 10 days. Whenever I call customer care, they are like forwarding the complaints to technical team or opening some kind of ticket, and this has been going for 10 days. This is like a fraud system where...
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    A
    from Ghaziabad, Uttar Pradesh
    Sep 15, 2023
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    Creating Fake Profile of Ladies and Replying from those profiles

    Bharat Matrimony is the Biggest Scam in India. They send invitations from Fake IDs to ensure users sign up for their Premium services and once you pay them money they delete the profiles.

    It's been 10 months since I signed up for Bharat Matrimony services and I have been contacted by more than 40 Fake profiles asking me for Money. The most recent case is of N. Chopra Gupta who sent me a fake AIR TICKET but didn’t have the...
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    from Ghaziabad, Uttar Pradesh
    Sep 15, 2023
    Sep 16, 2023
    This thread was updated on Sep 16, 2023
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    Robbing People by Creating Fake Profile of Ladies and Replying from those profiles

    Bharat Matrimony is the Biggest Scam in India. They send invitations from Fake IDs to ensure users sign up for their Premium services and once you pay them money they delete the profiles.

    It's been 10 months since I signed up for Bharat Matrimony services and I have been contacted by more than 40 Fake profiles asking me for Money. The most recent case is of N. Chopra Gupta who sent me a fake AIR TICKET but didn’t have the...
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