Pepe Jeans India — Order placed and seeing empty order in websites login

Address:Mumbai
Website:www.pepejeans.in

Hi,
I have placed an order for thousands of rupees i didn't receive any proper mail communication of the order, when I check back in the website with my login, i see there is no order placed. I have paid for the order.

I don't see any customer support replying to the call.
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Pepe Jeans India -The mail says order has been shipped but when checked with Ecom Express customer care and the status it shows "information received", no parcel has been dispatched.

Pls find the screen shot.

Thank U

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    Pepe Jeans India  Phone
    +91 22 3378 0100
    +91 22 3378 0200
    Pepe Jeans India  Address
    Trade View Building, Kamla Mills Compund, Gate No 4, 3rd Floor, Near Bombay Dyeing Showroom, Pandurang Budhkar Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
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