Pepe Jeans India — regarding the quality of jeans

Address:

Chandigarh, Punjab, 160002

Dear pepe jeans team

I have purchased black color jeans on 21/11/2018 from your store address "shop no 131 a, 178-178a, industrial area, phase-1, chandigarh (Elante mall)".
When i wore it, after a few minutes it starts attracting dust particles which reside on the surface of jean forming a white dusty layer. It was not looking a new jean from any side or i would say it was looking worse.
I contacted the store on 27/11/2018 and discussed the problem with them. On checking, even the new same jean at the store was attracting dust if rubbed with hand for a few seconds. So it was the problem in the material itself.
One week after registering the complaint, i went back to the manager of pepe jeans store but didn't get any positive feedback. It was my worst experience with your company.

I have attached the pics of the bill, complaint slip and the pics of jean and a video. I am hoping for a positive response from your side. Either refund the amount or exchange the product with some other thing.

Regards
Richa