Pepe Jeans India — Return issue

I've ordered pair of jackets and a tshirt and I have sent a request to return one jacket and a tshirt, at the time of return I am not available and the delivery partner said you can cancel the order and again return the order so I've decided to cancel the return and again I've tried to return in the website but it's showing that return request is terminated and I am not able to select the return option for that order

Order I'd -PJI[protected]
Return ID - AWB#[protected]
Contact - [protected]