Pepe Jeans India — Return/Refund Not done for 1 month

I had purchased some Shirts/Polos from Pepe jeans India official website (https://www.pepejeans.in/) on 22nd April 2023 (Order No. PJI[protected].

Unfortunately, the size of shirts was smaller than expected and I had to raise the return for the same. It's been a month since I raised return (28th April 2023) but the items are still with me, and the amount is not refunded yet to me.

After multiple calls and emails to customer care and making them understand the scenario, they aren't providing the correct solution to me.
Was this information helpful?
No (0)
Yes (1)
Pepe Jeans India customer support has been notified about the posted complaint.
Complaint comments 

Comments

No Input received. Please arrange pickup and return my money back.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Pepe Jeans India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    18%
    Complaints
    208
    Pending
    0
    Resolved
    37
    Pepe Jeans India  Phone
    +91 22 3378 0100
    +91 22 3378 0200
    Pepe Jeans India  Address
    Trade View Building, Kamla Mills Compund, Gate No 4, 3rd Floor, Near Bombay Dyeing Showroom, Pandurang Budhkar Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
    View all Pepe Jeans India contact information