[Resolved] Pepperfry — 4 seater table | |||
Hi, After a month long wait i got the table delivered on Friday (1st July) even though it was expected on 27th June. there were two people came for Assembly, then they found that the hardware (Nuts and bolts) were missing. They confirmed us saying they will come tomorrow. Since they dint turn up, i tried reach to Pepperfry customer care[protected]. Executive told me to contact Hometown and share their number ([protected]) and also she confirmed that Pepperfry is not responsible for this Incident. Customer has to get this sorted with Hometown it seems. However i had contact Hometown using the mentioned number. they have confirmed that they will arrange call back within 48 hours. Since i didnt receive any calls from them and i asked for the Update and i told if my issue is not addressed eod today (monday) i will return the product . they said yes for returning the product instead of providing resolution. Now im repenting for buying products from Pepperfry. Please anyone address my concern. Was this information helpful? | |||
Oct 23, 2016 Complaint marked as Resolved Pepperfry customer support has been notified about the posted complaint. Verified Support Sep 20, 2016 Pepperfry Customer Care's response Hi, Please help us with the confirmation on the work done. If you still have any concern please feel free to help us with order no to investigate and get this resolved. Regards, Pepperfry | |||
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