[Resolved]  Pepperfry — complaint regarding pepperfry order id[protected].

Address:

Bangalore, Karnataka, 560078

Hello,

I placed order for a dining table set on feb 23, 2020.

Order id[protected]
Sku fn1816343-s-pm26973

I placed this order online after confirming with them over the phone call also. I paid through credit card on their website.

As per tracking mentioned on their website, feb 27, 2020 was the shipping date. But even on feb 28th it wasn't updated on their website.

When i did the follow up with them on feb 28th they informed me that product will be delivered within timeline. And same they confirmed through email as well.

But after couple of hours they canceled the order. When i did the follow up they mentioned that they can not deliver to my location. Where as per their website they are still taking delivery for my area pin code.

Product is also still showing available on their site. Please refer this link and screenshot of same page (Attached herewith).
https://www.pepperfry.com/senath-6-seater-dining-table-by-royaloak-1816343.html?src=mnc&type=mnc?src=mnc&type=mnc

When i have paid for the product and it is showing availability also then i think it should be delivered to me within timeline.

Please look into this and assist.

Thanks,
Harshit