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RoyalOak Furniture Complaints & Reviews

2.7
Last updated Nov 28, 2021

RoyalOak Furniture Complaints & Reviews

2.7
Last updated Nov 28, 2021
Complaints 1424
Resolved
756
Unresolved
668
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RoyalOak Furniture reviews & complaints (1424)

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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

My booked product was delayed
Nov 28, 2021
Complaint marked as Resolved 
resolved
RoyalOak Furniture customer support has been notified about the posted complaint.
Kindly share your order number or registered contact number so that we can resolve your issue faster...
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    Resolved
    The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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    Resolved
    The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

    Received Half of the products only.
    Nov 28, 2021
    Complaint marked as Resolved 
    resolved
    RoyalOak Furniture customer support has been notified about the posted complaint.
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      Resolved
      The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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      Resolved
      The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

      My order was supposed to be delivered by 15th Nov
      Nov 28, 2021
      Complaint marked as Resolved 
      resolved
      RoyalOak Furniture customer support has been notified about the posted complaint.
      Kindly share your order number or registered contact number so that we can resolve your issue faster...
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        Resolved
        The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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        Resolved
        The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

        Scratches on the product.
        Nov 28, 2021
        Complaint marked as Resolved 
        resolved
        RoyalOak Furniture customer support has been notified about the posted complaint.
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          Resolved
          The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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          Resolved
          The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

          Dressing table and the drawer have some issue
          Nov 28, 2021
          Complaint marked as Resolved 
          resolved
          RoyalOak Furniture customer support has been notified about the posted complaint.
          Kindly share your order number or registered contact number so that we can resolve your issue faster...
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            Resolved
            The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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            Resolved
            The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

            Don't believe them and fall in trap
            Nov 28, 2021
            Complaint marked as Resolved 
            resolved
            RoyalOak Furniture customer support has been notified about the posted complaint.
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              Resolved
              The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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              Resolved
              The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

              When will give my product
              Nov 28, 2021
              Complaint marked as Resolved 
              resolved
              RoyalOak Furniture customer support has been notified about the posted complaint.
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                Resolved
                The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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                Resolved
                The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

                Royaloak Furniture — No care for the customers time

                No care for the customers time...
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                Resolved
                The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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                Resolved
                The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

                Every perches late delivery
                Nov 28, 2021
                Complaint marked as Resolved 
                resolved
                RoyalOak Furniture customer support has been notified about the posted complaint.
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                  1) Johor Malaysian Fabric 2S Sofa
                  This one was not packed properly. I doubt if it was a fresh piece. Because all of...
                  +2 photos
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                  Really this company is pathetic. No care for customer.

                  Have called 10 times, requested their technician guy...
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                  Booked product on August 19th, 2021 and received damaged product on 30th Aug. After repeated follow ups with store people...
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                  If some prospective buyer is planning to purchase something from here. Please don't. Buy from anywhere else but not from Royal...
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                  This company is the worst company in terms of service and clarity.

                  Note for prospective buyers - Do not buy...
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                  First have to send multiple emails in regards to the item delivery.

                  Now, have to keep requesting a slot for...
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                  18th November i have purchased product and 20th its delivered. Sunday 21st i got call from technician for installation and i have denied it as was not available. From Monday i am calling Royaloak Electronic city shop but no one called back or came for installation
                  RoyalOak Furniture customer support has been notified about the posted complaint.
                  Kindly share your order number or registered contact number so that we can resolve your issue faster...
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                    Resolved
                    The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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                    Resolved
                    The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

                    Fake commitment pathetic
                    Nov 24, 2021
                    Complaint marked as Resolved 
                    resolved
                    RoyalOak Furniture customer support has been notified about the posted complaint.
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                      This is the second complaint... I have been following up for last 3months on this... I just keep getting calls with a new date to change the mismatched chair... And the issue is still not fixed... Pathetic service...
                      RoyalOak Furniture customer support has been notified about the posted complaint.
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                        Resolved
                        The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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                        Resolved
                        The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

                        Company is non responsive
                        Nov 24, 2021
                        Complaint marked as Resolved 
                        resolved
                        RoyalOak Furniture customer support has been notified about the posted complaint.
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                          Resolved
                          The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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                          Resolved
                          The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

                          Complaint id - 83077
                          Nov 23, 2021
                          Complaint marked as Resolved 
                          resolved
                          RoyalOak Furniture customer support has been notified about the posted complaint.
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