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RoyalOak Furniture
Royal Oak
Customer satisfaction rating: 24%
922
COMPLAINTS
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RoyalOak Furniture Customer Care

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Address
6th Floor, 15/1,Outer Ring Road, Dodda Banasawadi
Bangalore North
Bangalore District
Karnataka
India - 560043

Customer Care Phone Numbers and Contacts


Additional info
Banasawadi
15/1,Outer Ring Road, Dodda Banasawadi, Bangalore 560043
+91 80 4167 1568
+91 88 8079 8811

Bannerghatta
#323/183, Arakere, Bannerghatta Main Road, Bangalore 560083
+91 80 4112 4319
+91 88 8079 8811

Koramangala
25, 100Ft Ring Road, Eajipura Signal, Koramangala, Bangalore 560047
+91 94 8137 0702
+91 88 8079 8811

Sahakar Nagar
105, New Airport Road, Sahakarnagar, Hebbala, Bangalore 560092
+91 80 4090 1805
+91 88 8079 8811

Marathahalli
356, Aswath Nagar Main Road, Near Marathahalli Bridge, Marathahalli, Bangalore 560037
+91 80 6454 1032
+91 88 8079 8811

Kammanahalli
123, Kammanahalli Main Road, St. Thomas Town Post, Bangalore 560084
+91 80 2542 6296
+91 88 8079 8811

Indira Nagar
No.38, CMH Road, 2nd stage, Indira Nagar, Bangalore 560038
+91 80 4152 1525
+91 88 8079 8811

Silk Board
Bommanahalli Signal, Roopna Agrahara, Hosur Road, Bangalore 560068
+91 80 6012 3405
+91 88 8079 8811

View More Information...

Customer satisfaction rating
24%
Complaints
922
Pending
0
Resolved
216
Load
So far so good - The company responded to our notifications and is working on resolving complaints.

Working hours
Mon 10:00 am - 09:00 pm
Tue 10:00 am - 09:00 pm
Wed 10:00 am - 09:00 pm
Thu 10:00 am - 09:00 pm
Fri 10:00 am - 09:00 pm
Sat 10:00 am - 09:00 pm
Sun 10:00 am - 09:00 pm

RoyalOak Furniture Complaints & Reviews

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C
Jan 23, 2021
Kolkata, West Bengal
I ordered a product online and after a long chase the item got delivered almost 1 month later of the expected delivery date.br...
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R
Jan 22, 2021
Kolkata, West Bengal
I bought a wardrobe from Royaloak, they didnt had cancellation policy but on the same day i tried to get in touch with them...
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R
Jan 19, 2021
Chennai, Tamil Nadu
I took quotation from ROYALOAK show room banasawadi for office chair and table total cost around 22, 900 INR with paid amount...
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A
Jan 18, 2021
Taipei, Taiwan
Hi,
On the 18th nov 2020, i ordered a TV stand which should be delivered by 3rd dec 2020. Order #ROY0081009- Since...
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K
Jan 17, 2021
Kaikalur, Andhra Pradesh
I placed order for Computer table on 31st Dec 2020, till now product not delivered. There is no response in WhatsApp and email....
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S
Jan 16, 2021
Bengaluru, Karnataka
I bought a teak Morris Queen bed. After installation we observed that the bed's head board is was damaged from the corner as if it was dropped. I want this to be replaced as i don't want to accept any damaged products.
Teak bed delivered damaged
Teak bed delivered damaged

Complaint Status


[Jan 17, 2021] RoyalOak Furniture customer support has been notified about the posted complaint.
Updated by Saptarshi Deb Jan 17, 2021 My customer code in RMS[protected] and it was purchased on 11th January 2021 from Bangalore, Outer Ring road, Kadubeesanahalli.
Update: They are refusing to replace the product and will only repair i didn't raise the concern while installation. This is unacceptable. Very poor service. The delivery executives a damaged the product and r refusing to accept it.

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    Y
    Jan 16, 2021
    Bengaluru, Karnataka
    HI RoyalOak,

    I booked Computer Table and Coaster Chair. it has been almost months and it is not delivered...
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    R
    Jan 15, 2021
    Mumbai, Maharashtra
    There is no proper communication from customer service.No one will lifting the call.
    After getting the product deliver...
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    S
    Jan 13, 2021
    Hyderabad, Telangana
    Hi My name is Zubair I have bought Meleka malaysian sofa set (3+2) from Royaloak - attapur Hyderabad they delivered only 2 seater and its 14th day running still they are not answering correctly. when its going to deliver, very reckless behavior from staff.

    Complaint Status


    [Jan 13, 2021] RoyalOak Furniture customer support has been notified about the posted complaint.

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      T
      Jan 12, 2021
      Singapore, Singapore
      Hi,
      I recently bought a Melaka Malayasian 3 seater sofa from Royaloak Attapur Hyderabad store. I visited the store,...
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      Y
      Jan 12, 2021
      Delhi, Delhi
      This table had issues the moment it was installed. Its left leg joint opened up and was repaired through a complaint I lodged earlier. Now the right leg has got dislocated. Please either repair this product, or replace it. I am tired of getting it repaired again and again.
      Royaloak Plaza Computer Table

      Complaint Status


      [Jan 12, 2021] RoyalOak Furniture customer support has been notified about the posted complaint.

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        S
        Jan 11, 2021
        Chennai, Tamil Nadu
        I have purchased my entire furnitures in Roayloak on 26th october in their bangalore marathahalli show room. they delivered...
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        I
        Jan 9, 2021
        Frankfurt am Main, Germany
        Hi,

        I have purchased a product from royaloak online on 4th dec 2020.
        After that waiting for near about...
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        S
        Jan 8, 2021
        Ahmedabad, Gujarat
        Hi my order number is[protected]. It was supposed to come on 1st jan but not delivered yet. Despite call to store nothing happen....
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        V
        Jan 7, 2021
        Manali, Himachal Pradesh
        1 year back we ordered this very expensive sheesham wood bed and it is already spoilt because of termite attack within these...
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        B
        Jan 5, 2021
        Singapore, Singapore
        I am Golla Bheemanna, I have placed an order on 18-Oct 2020. My order ID is ROY0076014. The expected delivery date was...
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        P
        Jan 5, 2021
        Taipei, Taiwan
        I had purchase a Dining Table set in online from RoyalOak where the Order Number : ROY0085298. But it's not delivered. Money already deducted. I need the delivery ASAP.
        My Mobile Number: [protected]

        Complaint Status


        [Jan 05, 2021] RoyalOak Furniture customer support has been notified about the posted complaint.

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          P
          Jan 5, 2021
          Delhi, Delhi
          I have purchased a dining table on 20th december, 2021 which consist of one dining table, 4 chairs & one bench.

          The dining table that i received is not the one that we had seen

          The chairs are not aligned properly and is broken at edges

          The bench is missing from the product

          Complaint Status


          [Jan 05, 2021] RoyalOak Furniture customer support has been notified about the posted complaint.
          Order no: [protected]
          Phone number: [protected]
          Customer name: Praveen Kumar

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            A
            Jan 3, 2021
            San Francisco, United States
            As a replacement to defective marble dining table top, Royal oak sent me old and reburbished marble top . The delivery people also damaged my floor tiles during first delivery

            Complaint Status


            [Jan 03, 2021] RoyalOak Furniture customer support has been notified about the posted complaint.
            There are many damages/ scratches. Due to upload capacity limitation, attached only one image which shows earlier applied putty kind of material to cover up marble chip off again came off

            Stores order- [protected]
            RoyalOak Furniture Customer Care's response, Jan 3, 2021
            Verified Support
            Dear Customer, Kindly share your concerns on our email [email protected] with details of your purchase so that we may address any issues. Priority Customer care

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              M
              Jan 2, 2021
              Singapore, Singapore
              Even after paying full payment product not received yet and lame response on Enquiry

              Complaint Status


              [Jan 02, 2021] RoyalOak Furniture customer support has been notified about the posted complaint.
              Dear customer, pls share us your contact number or order number to support u

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