RoyalOak Furniture Customer Care, Complaints and Reviews

Jan 23, 2021

Kolkata, West Bengal

I ordered a product online and after a long chase the item got delivered almost 1 month later of the expected delivery date.br...

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Roshni begra

Jan 22, 2021

Kolkata, West Bengal

I bought a wardrobe from Royaloak, they didnt had cancellation policy but on the same day i tried to get in touch with them...

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Rajeshlal Anilkumar

Jan 19, 2021

Chennai, Tamil Nadu

I took quotation from ROYALOAK show room banasawadi for office chair and table total cost around 22, 900 INR with paid amount...

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Annss

Jan 18, 2021

Taipei, Taiwan

Hi,
On the 18th nov 2020, i ordered a TV stand which should be delivered by 3rd dec 2020. Order #ROY0081009- Since...

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Kamalakar B

Jan 17, 2021

Kaikalur, Andhra Pradesh

I placed order for Computer table on 31st Dec 2020, till now product not delivered. There is no response in WhatsApp and email....

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Saptarshi Deb

Jan 16, 2021

Bengaluru, Karnataka

I bought a teak Morris Queen bed. After installation we observed that the bed's head board is was damaged from the corner as if it was dropped. I want this to be replaced as i don't want to accept any damaged products.

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Complaint Status

[Jan 17, 2021] RoyalOak Furniture customer support has been notified about the posted complaint.

Updated by Saptarshi Deb Jan 17, 2021 My customer code in RMS[protected] and it was purchased on 11th January 2021 from Bangalore, Outer Ring road, Kadubeesanahalli.

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Saptarshi Deb Jan 20, 2021

Update: They are refusing to replace the product and will only repair i didn't raise the concern while installation. This is unacceptable. Very poor service. The delivery executives a damaged the product and r refusing to accept it.

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yeswanthmn

Jan 16, 2021

Bengaluru, Karnataka

HI RoyalOak,

I booked Computer Table and Coaster Chair. it has been almost months and it is not delivered...

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Rskg

Jan 15, 2021

Mumbai, Maharashtra

There is no proper communication from customer service.No one will lifting the call.
After getting the product deliver...

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shaik_ahmed

Jan 13, 2021

Hyderabad, Telangana

Hi My name is Zubair I have bought Meleka malaysian sofa set (3+2) from Royaloak - attapur Hyderabad they delivered only 2 seater and its 14th day running still they are not answering correctly. when its going to deliver, very reckless behavior from staff.

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Complaint Status

[Jan 13, 2021] RoyalOak Furniture customer support has been notified about the posted complaint.

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ThyNameShirish

Jan 12, 2021

Singapore, Singapore

Hi,
I recently bought a Melaka Malayasian 3 seater sofa from Royaloak Attapur Hyderabad store. I visited the store,...

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Yogi_S

Jan 12, 2021

Delhi, Delhi

This table had issues the moment it was installed. Its left leg joint opened up and was repaired through a complaint I lodged earlier. Now the right leg has got dislocated. Please either repair this product, or replace it. I am tired of getting it repaired again and again.

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Complaint Status

[Jan 12, 2021] RoyalOak Furniture customer support has been notified about the posted complaint.

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Sampath Thirumalai

Jan 11, 2021

Chennai, Tamil Nadu

I have purchased my entire furnitures in Roayloak on 26th october in their bangalore marathahalli show room. they delivered...

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indra19907

Jan 9, 2021

Frankfurt am Main, Germany

Hi,

I have purchased a product from royaloak online on 4th dec 2020.
After that waiting for near about...

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Shiwalika Gupta

Jan 8, 2021

Ahmedabad, Gujarat

Hi my order number is[protected]. It was supposed to come on 1st jan but not delivered yet. Despite call to store nothing happen....

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V

vrushali medsinge

Jan 7, 2021

Manali, Himachal Pradesh

1 year back we ordered this very expensive sheesham wood bed and it is already spoilt because of termite attack within these...

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Bimanna

Jan 5, 2021

Singapore, Singapore

I am Golla Bheemanna, I have placed an order on 18-Oct 2020. My order ID is ROY0076014. The expected delivery date was...

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parthanaha

Jan 5, 2021

Taipei, Taiwan

I had purchase a Dining Table set in online from RoyalOak where the Order Number : ROY0085298. But it's not delivered. Money already deducted. I need the delivery ASAP.
My Mobile Number: [protected]

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Complaint Status

[Jan 05, 2021] RoyalOak Furniture customer support has been notified about the posted complaint.

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Pri Yansha

Jan 5, 2021

Delhi, Delhi

I have purchased a dining table on 20th december, 2021 which consist of one dining table, 4 chairs & one bench.

The dining table that i received is not the one that we had seen

The chairs are not aligned properly and is broken at edges

The bench is missing from the product

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Complaint Status

[Jan 05, 2021] RoyalOak Furniture customer support has been notified about the posted complaint.

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Pri Yansha Jan 5, 2021

Order no: [protected]
Phone number: [protected]
Customer name: Praveen Kumar

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andasri

Jan 3, 2021

San Francisco, United States

As a replacement to defective marble dining table top, Royal oak sent me old and reburbished marble top . The delivery people also damaged my floor tiles during first delivery

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Complaint Status

[Jan 03, 2021] RoyalOak Furniture customer support has been notified about the posted complaint.

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andasri Jan 3, 2021

There are many damages/ scratches. Due to upload capacity limitation, attached only one image which shows earlier applied putty kind of material to cover up marble chip off again came off

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andasri Jan 3, 2021

Stores order- [protected]

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RoyalOak Furniture Customer Care's response, Jan 3, 2021

Verified Support

Dear Customer, Kindly share your concerns on our email [email protected] with details of your purchase so that we may address any issues. Priority Customer care

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Manjiri Kavathekar

Jan 2, 2021

Singapore, Singapore

Even after paying full payment product not received yet and lame response on Enquiry

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Complaint Status

[Jan 02, 2021] RoyalOak Furniture customer support has been notified about the posted complaint.

RoyalOak Furniture Customer Care Verified

Jan 4, 2021

Verified Support

Dear customer, pls share us your contact number or order number to support u

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Royaloak Furniture — Old and refurbished defective marble dining top received

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